Post Job Free

Resume

Sign in

Manager Customer

Location:
Baliuag, Bulacan, Philippines
Posted:
January 19, 2021

Contact this candidate

Resume:

ALVIN T. DELA CRUZ

Blk *, Lot ** HFA Centenniel

Senura Porac, Pampanga, Philippines

Mobile #+63-906-***-****

E-mail add: adjizw@r.postjobfree.com/adjizw@r.postjobfree.com

WORK EXPERIENCES:

TIGER RESORT AND CASINO

OKADA MANILA, PHILIPPINES 1701

PIT MANAGER

OCT 24, 2016 – JULY 30, 2020

Preserved and protect the interest, credibility of my Company

Directly report to Operation Manager

Managed pit area operations. Both junkets and local

Monitor the status of tables with action

Properly managed of Cards, chips, gaming tables, company properties.

Roll over and opening of tables for the trading day

Designate, mobilize, motivate, dealers/Supervisors

Carefully handled disputes, customer’s querries.

Strictly implement existing Company PNP.

Maintained International high standard customer services.

Set up team at OKADA MANILA

Other duties assigned from time to time

MARINA BAY SANDS PTE LTD.

Bayfront Avenue

Singapore 018979

+65 6688-0966

SENIOR PIT SUPERVISOR

APRIL 15, 2010 – October 4, 2016

Protect the interest and credibility of my Company

In charge on pit area operations. Both Paisa and main gaming

Strictly monitor the status of tables with action

Monitor availability of chips by Fills and credit

Roll over and opening of tables for the trading day

Designate and mobilized dealers of their specific assignments

Handle problems, queries of the customer

Strictly Implement existing Company policies, rules and procedures

International standard customer service oriented

Other duties assigned from time to time.

CLARK RESORT TRAVEL & AMUSEMENT CORP.

FONTANA CASINO

Clark Field, Pampanga

PIT MANAGER

Dec, 2007 – April 2010

Protect the interest and credibility of my Company

In charge on pit area operations. Both junkets and local

Strictly monitor the status of tables with action

Monitor availability of chips by Fills and credit

Roll over and opening of tables for the trading day

Designate and mobilize dealers/Supervisors of their assignments

Handle problems, queries of the customer

Strictly Implement existing Company policies, rules and procedures

Other duties assigned from time to time

PIT SUPERVISOR - JUNE, 2007 to DEC, 2007

CROUPIER SUPERVISOR - MAY, 2006 to JUNE, 2007

CROUPIER - FEB, 2005 to MAY, 2006

GAMING KNOWLEDGE:

Roulade, Baccarat, NCB, three picture Baccarat, Blackjack, Tai-sai/Big or small, all poker games, texas holdem poker, three card poker, stud poker, 7cards paigow.

EDUCATIONAL ATTAIMENT:

TERTIARY : Holy Angel University

Angeles City, Philippines

1990 - 1995

BACHELOR OF SCIENCE IN ACCOUNTANCY

PERSONAL DATA:

I’m married, born on the 3rd day of July 1974, 46yrs old, Filipino, 5’6 height, 170 lbs, residence of Blk 1,Lot10 HFA Centenniel, Senura Porac, Pampanga, can work under pressure, with maximum supervision, looking for career advancement.

CHARACTER REFERENCES:

Elizabeth Velasquez Nora Austria Gaming Shift Manager Operation Manager

Corona Resort and Casino Okada Casino Manila

Vietnam+639********* +639*********



Contact this candidate