Medical Assistant Sales
Resume:
Medical Receptionist
** ********* ******, *******, *******, 4068
adjiz5@r.postjobfree.com
Profile
I am Jayandree (Lettrisha) Naidoo (930**********). I am an hardworking, determined, honest, well-spoken individual who does every task given to me to the best of my ability. I aim to achieve all my deadlines and to be an asset to your company. I adapt easily to changes and strive to achieve my goals. I am currently studying towards a Diploma in Information Technology.
I maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. I have proven skills in patient care and computing environments with expertise in managing health care provider requirements.
I bring a positive and upbeat personality with excellent interpersonal communication skills and am a forward-thinking professional offering more than 5 years of experience working in a fast-paced medical environment. I am a customer service oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing patient charts.
Work Experience
1.V&S Innovations
Support Consultant, Project Manager and Data Capturer
September 2020 – Current
Provide administration support to the Clients or customers when required
Maintain and update the Document Control and Shared Folder for the multiple sites regularly.
Assists with Refunds for customers for all sites.
Online website setups
Provide training for sites when necessary
Manage 2 websites including setup and customer service
Data Capturing & Internal QA
Assist and investigate Customer complaints
Emailing, faxing and posting
Filing/ uploading of documents,
Liaising with clients and customers
Setup of websites
Hardware setup and booking courier for hardware
Organizing paperwork such as files and reports for office needs.
Provide support on chat system Zendesk, via Whatsapp and Telephonically
2.Dr A Kalpee
Medical Receptionist – August 2015 – August 2020
Data capturing, answering of and transferring calls
Booking appointments for patients
Booking theatres slates
Dictaphone typing,
Emailing, faxing and posting
Quotations, invoicing and cash receipts
Filing/ uploading of documents,
Working on the vericlaim system
Liaising with medical aids and patients
Designing of company website
Hardware and software installations
Assisting with account queries
Conducting research
Designing of brochures, pamphlets, brochures, letterheads and logos
Maintaining current and accurate medical records for over 3500 patients.
Organizing paperwork such as files and reports for office and patient needs.
Documenting patient medical information, case histories and medical aid details to facilitate smooth appointments and payment processing.
Complete skilled administrative work to support all office staff and operational requirements.
3.Vodacom La Lucia
Mobile Sales Consultant – August 2013- June 2014
• Sales
• Transferring of accounts from business to personal or personal to business,
Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
Set up, updated and closed business and personal accounts.
Received training from Samsung, LG, Huawei, Nokia, Blackberry and Vodafone to represent their brands, explain technical functions of mobile devices and guide product selection by customers.
Selected correct products based on customer specifications and explained details and functionality of each.
Consulted with customers to assess desires and offered optimal products and services to meet individual needs.
Activated phones on network.
Provided information about network policies, contract parameters and payment plans.
Researched customer issues and determined which solutions would be most effective.
Troubleshoot technical concerns regarding cell phone operations, applications and performance.
Answered questions from customers regarding products and services both by telephone and in-person.
Answered questions about store policies and concerns to support positive customer experiences.
Educated customers on promotions to enhance sales.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Monitored customers for signs of security concerns and escalated issues to management.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Assisted customers by answering questions and fulfilling requests.
4.Vodacom Phoenix
Mobile Sales Consultant – April 2013- July 2013
Sales
New contracts and upgrades
Data capturing
Account queries
Booking in and out of repairs.
Activated phones on network
Provided information about network policies, contract parameters and payment plans.
Researched customer issues and determined which solutions would be most effective.
Troubleshoot technical concerns regarding cell phone operations, applications and performance.
Answered questions from customers regarding products and services both by telephone and in-person.
Pleasantly greeted customers and determined individual needs by asking appropriate questions.
Educated customers on promotions to enhance sales.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Education
National Senior Certificate from Northmead Secondary School with 4 Distinctions.
English
Accounting
Information Technology
Life Orientation
Skills
Advanced Computed Knowledge
Easily adaptable to change
Works well individually as well as within a team
Software
Vericlaim medical software
Microsoft Office – Word, Excel, Powerpoint, Outlook
Google – Gmail, Google scholar
HTML
Javascript
References
1.Michelle Naidoo
Practice Manager - Dr Kalpee’s Rooms
2.Yolanda Adam
Bed Bookings Clerk - Netcare Parklands Hospital
3.Dr Amit Kalpee
Owner of Amit Kalpee Urology Practice at Parklands Hospital
Lettrisha Naidoo
Contact this candidate