Sarwar khan india Mobile +974********. Email: adjhtr@r.postjobfree.com

SS

Respected Sir & Madam.

I am submitting herewith my resume for your perusal and consideration for the post of Any post in your organization. I am confident of making visible contribution for the growth of the organization. I'd appreciate the chance to meet with you in person to discuss as to how I could be a vital part of your organization.

CAREER OBJECTIVE

I have Dynamic, experienced and skilled Hotel Housekeeping supervisor. with general interest of working with people in the Hotel industry and I support to manager in handling daily activities in a hotel. My primary objective as a is to ensure prompt and courteous service to the customers and make them feel special and important. I can fulfill this by seeing to it that every customer's needs and requests are attended. I will conceptualize strategies and techniques to speed up order time and avoid long queues. I will also introduce practical, yet effective steps in order taking to avoid mistakes and duplicities. Moreover, I will see to it that the surrounding is clean and that proper hygiene and sanitation is observed at all times in compliance to governmental rules and regulations.

CAREER HISTORY PROFESSIONAL EXPERIENCE

1.Taj Hyderabad Hotel in Abu dhabi U.A.E. as a Housekeeping Supervisor Cum Health and Safety Officer. Duration 15th January 2006 to 2008 to 25th December.

2. Hotel Srinivasa Central 14th January 2009 to till date. As a Housekeeping

Supervisor,

§Greet customers with Eye contact and smile and seat them according to their preferences.

§Offer welcome drinks and beverages.

§Fill water glasses and refill beverages.

§Take orders and provide information about menu items.

§Suggest menu items when requested by the customer.

§Relay patrons' orders to the kitchen.

§Understand menu content and keeping up to date with any menu changes.

§Passing food orders through to the kitchen staff promptly.

§Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.

§Check on customers asking if they are enjoying their meals and service.

§Full product knowledge of all menu items and hotel facilities and services.

§Ensuring the food service area is left clean and tidy once all the guests have left.

§Relaying, preparing and setting tables for the next guests.

§Answer guest queries in a polite and helpful manner.

§Keeping the Place of Work and surrounding area clean and organized at all times.

§Keep a constant eye on the table to gauge needs and fulfill them immediately.

§Clear table and clean table tops an Change table cloths and clear dishes and flatware.

§Provided friendly customer service to new and current customers.

§Participated in bi-weekly staff training sessions.

§Guest use at the correct time and No illegal activity of any kind takes place in the premises.

§Must have a flexible approach to work.

§Ensure timely delivery of all food & beverage items to customers.

§Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness

§Investigates complaints regarding housekeeping service and equipment, and takes corrective action.

§Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

§Coordinates work activities among departments.

§Evaluates records to forecast department personnel requirements.

§Makes recommendations to improve service and ensure more efficient operation.

§Prepares reports concerning room occupancy, payroll, and department expenses.

§Selects and purchases new furnishings.

§Performs cleaning duties in cases of emergency or staff shortage.

§Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.

§Attends staff meetings to discuss company policies and patrons' complaints.

§Issues supplies and equipment to workers.

§Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

§Inventories stock to ensure adequate supplies.

§Establishes standards and procedures for work of housekeeping staff.

§Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.

§Scheduling work hours and shifts.

§Identifying and resolving workplace problems, including tardiness or absenteeism.

§I have to other experience skills or abilities Electrical, Mechanical, Plumbing and Air Conditioning and Decoration. All Building Maintenance work etc.

§Academic Qualifications.

B.C.A. (Hon's) Bachelor of Computer Application from University in India.

§Computer Education.

Diploma in Computer Applications (DCA).

§Hardware and Networking Certificate (Grade: A) from APTECH Computer Education

Abu Dhabi, U.E.A. (U.A.E. Govt. Regd. No. 1/374).

§Diploma in MCSE & MCITP (Grade: A) from C- Infotech in India (Govt. Regd. No.1160). .

§PG Diploma in Fire & Safety Engineering. Registered in England & Wales NO. 2698100.

Master log Certificate NO.00268912/652367.

§NEBOSH International & IOSH Managing Safely.

§Certificate Course of First Aid from St. John's Institute in Hyderabad.

§VETA Certificate English Speaking Course (Fluent English in Hyderabad India (80 Hours)

Personal profile

Father Name : Sarfaraz khan

Date of Birth : 10th / 05 / 1980

Nationality : Indian

Passport : T6107444

Date of Issue : 26/11/2009

Date of Expiry : 25/11/2019

Place Of Issue : Hyderabad

Driving License : Yes

Social Status : Married

Languages known : English, Hindi & Urdu

Address : Hyderabad

References : Available on request

Yours sincerely,

SARWAR KHAN

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