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Forklift Operator Customer Service

Location:
Durban, KwaZulu-Natal, South Africa
Salary:
5000
Posted:
January 16, 2021

Contact this candidate

Resume:

NOMPILO PROMISE

MGOZA

CONTACT

adjhat@r.postjobfree.com

m

067-***-****

Imbali unit 18, T11 Pietermaritzbur

g 3201 Kwazulu Natal

Nompilo Promise

Nompilo KaMgoza Shezi

PERSONAL DETAILS

Date of Birth : 27/11/1993

Marital Status : Single

Nationality : South Africa

SKILLS

Communication skills

Communication skills The abilities i

use when giving and receiving

different kinds of information. Some

examples include communicating

ideas, feelings or what’s happening

around me. Communication skills

involve listening, speaking, observing

and empathizing.

OBJECTIVE

Sales professional with 3+ years experience in lead generation and lead qualification, proven customer service, and communication skills to effectively fill the Sales Associate role in your company. EXPERIENCE

Ezemvelo KZN Wildlife, 1 Peter Brown Drive

2018 - 2020

Sales Consultant

was responsible for assisting customers who would

do booking or purchase the company's products. often has to meet with clients, both in and out of the office; usually they will be assigned a certain territory in which they will travel. Sell all the services, maintain and grow a strong client and I respond to new and current client base regarding complaints and services enquiries

.

Mkuze Game Reserve

2014 - 2015

Front desk & Housekeeping

As front desk I was represents the first point of contact with the clients. Assist them with checking in and checking out at the resort, helping them with bookin. Housekeeping I was responsible for Light cleaning in the living areas. This includes dusting, vacuuming, sweeping and mopping the floors in all rooms.

Cleaning the bathrooms, including mirrors, toilets, showers and baths.

EDUCATION

Nsikayethu Comprehensive secondary, Pietermaritzburg 2012

Highest certificates

Grade 12

University of technology, Pietermaritzburg Scottville 2016

Diploma in Ecotourism Management

4 years

REFERENCE

Computer skills The ability to learn

and operate various technology.

Hardware skills allow me to

physically operate a computer and

can be as simple as knowing how to

turn devices on and off. Software

skills help me to efficiently use

computer programs and

applications. There are some

software skills that employers may

consider as prerequisites to

employment, like using spreadsheets

or knowing a certain coding

language

Customer service skills The traits

and practices that help me address

customer needs to create a positive

experience. In general, customer

service skills rely heavily on problem-

solving and communication.

Customer service is often

considered a “soft skill,” including

traits like active listening and reading

both verbal and nonverbal cues.

Interpersonal skill The traits that I

rely on when I was interact and

communicate with others. They

cover a variety of scenarios where

cooperation is essential. Developing

interpersonal skills is important to

work efficiently with others, solve

problems and lead projects or

teams.

LANGUAGE

English

IsiZulu

INTERESTS

Traveling

Volunteer work/ community

involvement

Gaming

Cooking

Vumani Phoswa - "Ezemvelo KZN Wildlife "

Reservation Manager

adjhat@r.postjobfree.com

033*******/ 1060

Tiny Major - "Mkuze Game Reserve "

Mkuze Resort Manager

adjhat@r.postjobfree.com

035*******

ADDITIONAL INFORMATION

Volunteer work and community involvement

ACHIEVEMENTS &

AWARDS

Internship Candidate Completed

experiences and long research

internship with Ezemvelo kzn

wildlife. Completed a 2 year

internship with Ezemvelo Kzn

wildlife. Commanded by the

internship supervisor for

resourcefulness and attention to

detail.



Contact this candidate