Alicia L. DaSilva, C.C.M.A.
**** * **** ******#****, Shreveport, Louisiana 71129
Dedicated, team-player looking to utilize Medical Assistant knowledge and hands-on training to become a valuable asset to your company. To obtain an entry level position as a Certified Medical Assistant or Phlebotomist
Remington College-Shreveport, Louisiana
Medical Assisting Diploma Awarded 12/2016
Community College Louisiana Delta
Phlebotomy 08/2014- 12/2014
Opportunities Industrialization Center of Ouachita, Inc.
Administrative Medical Assistant Certificate Awarded 05/2014
Interactive Computer Training Certificate Awarded 12/2009
University of Louisiana Monroe
Criminal Justice 06/2007-05/2009
Genesis Academy, Shreveport, LA 05/2017-06/2017
Duties Included: preparing learning material that was appropriate to each group level 0-4 years of age, Monitoring and recording routine feeding, diaper changes in infants’ room
Betty Organick, Shreveport, LA 01/2017-04/2017
Duties Included: Assisting with personal hygiene, preparing meals, assisting with routine Medications and PT which included: exercising and cycling muscle of the legs and arms.
Caddo Family Medicine, Shreveport, LA 11/2016-12/2016
Medical Assistant- (Completed 160 hours of Externship)
Duties Included: Triage, Appointment Scheduling, Answered/Routed Telephone Calls, Charting, Rx Refills, New Patient Intake, Escorted Patients to Exam Rooms, Monitored Injections, Capillary Sticks/ Dipsticks, Accepted Copays
Aramark, Shreveport, LA 03/2016- 03/2017
Food Service Prep.
Duties Included: Prepare food for both cafeteria and patient tray line, Follow recipe in detail, Measure Ingredients, Monitor temperature of foods
Teleperformance, Shreveport, LA 06/2015-04/2016
Customer Service Rep.
Duties Included: Educated and enrolled members into their medical benefit plan, Verified status of medical benefits and re enrolled members in their medical plan, Enrolled members into the mail order deliver services, Refilled prescriptions for members and commercial members, Explain plan coverage to members
Alicia L. DaSilva, C.C.M.A.
6000 W 70th Street #1708, Shreveport, Louisiana 71129
Family First Choice, Monroe, LA 10/2014-05/2015
Duties Included: Purged clients’ records, Answer multiline phones, File clients’ records and office documents, Record Time for DSW Employees, Performed background checks on employees, Produced test material for DSW employees, Monitored client homes
Monroe City Schools, Monroe, LA 08/2010-03/2014
Duties Included: Taught grad levels K-12, to include special services, Followed lesson plans left by teachers
JP Morgan Chase, Monroe, LA 02/2007-03/2009
Data Entry Clerk
Duties Included: Comply, sort and verify accuracy of data to entered alphanumerically into computer via keyboard data entry and optical scanner
CERTIFICATION and TRAINING
Certified Clinical Medical Assistant, NHA Cert.#D8E3N5L4
BLS/CPR Certified-American Heart Association
Microsoft Office Proficient
Insurance Filing & Coding
Typing +/-35 WPM
Multi Line Phone Systems
Patient Assessment Skills
Basic Lab Procedures