MR. AMIEL FRANCES G. ABRILLO

Address: Blk ** Lot 22 Lindale subdivision, Brgy. Sapang Biabas, Mabalacat city, Pampanga, 2010

Mobile No.: +63-929-*******

Email: adjeuj@r.postjobfree.com

CAREER OBJECTIVE

Seeking a job in a good and dynamic company that offers an opportunity to utilize and further enhance my knowledge, skills and experiences for career and personal growth as well as for the benefit of the company.

WORK EXPERIENCES

D’Heights Resort & Casino – Clark, Philippines

Experience Dealer (September 23, 2019 – Present)

-Conduct casino table games such as Baccarat (Super 6 & Commission), Roulette, Blackjack, D’Heights Stud Poker and Sicbo.

-Ensure security within a gaming table to secure gaming chips and gaming equipment which are casino properties.

-Always provide excellent customer service skills all-throughout the duty.

Widus Hotel & Casino – Clark, Philippines

Casino Pit Supervisor( October 2016 – August 2019)

-Monitor table-game operations to ensure that house rules are followed.

-Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.

-Greet customers and ask about the quality of service they are receiving.

-Perform paperwork required for monetary transactions.

-Explain and interpret house rules, such as game rules or betting limits, for patrons.

-Maintain knowledge of business operations.

-Report customer-related incidents occurring in gaming areas to managers.

-Establish and maintain banks and table limits for each game.

-Conduct roll-over (final closing report for each gaming table) during night-shift with accuracy.

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Casino Dealer ( May 2015 – October 2016 )

-Conduct casino games such as Roulette, Blackjack, Pontoon, Baccarat (Super6/commissioned), Lunar Poker, Caribbean Stud Poker, Casino Texas Hold Em’ Special and following all applicable rules and regulations accordingly.

-Exchange paper currency (Philippine Peso) to casino chips.

-Deal cards with house hands, and compare these with players' hands to determine winners, such as in black jack/pontoon, casino texas hold em’, lunar poker and stud poker.

-Pay winnings or collect losing bets as established by the rules and procedures of a specific game.

-Ensure security within a gaming table to secure gaming chips and gaming equipment which are casino properties.

-Always applies excellent customer service skills all-throughout the duty.

Mostafawi Group L.L.C. – Dubai, United Arab of Emirates

Sales Associate( May 2012 – May 2014)

-Assigned on varieties of brands such as Wranger, Dickies, Caterpillar, Sebago, Victorinox & Riverwoods.

-Ensure quality assistance to customers.

-Responsible for day-to-day sales operation.

-Cashier duties

-Knows the system used by the company for billing and inventory.

-Daily Inventory monitoring

-Merchandizing

The International Sports Bar & Grille – Angeles City, Philippines

Public Relations/Marketing Staff ( February 2011 – January 2012)

-Responsible for advertising sport events and promoting the establishment to local and foreign guests and to nearby hotels.

-Responsible for the production of materials such as banners, tarpaulins and fliers for advertisement.

-Operates international sports betting.

-Answers office incoming calls.

-Report daily to manager.

TRAINING

Diosdado Macapagal International Airport (On-Job Training)

Ground Staff Arrival Area (January– March 2011)

-Operates airport conveyor.

-Assist passengers within the airport facilities.

-Assist passengers with their luggage.

-Report unclaimed/lost luggage to airline staff.

Casino Table Games Knowledge

Roulette

Baccarat (Super6/ commissioned)

Black Jack

Pontoon

Casino Texas Hold Em’

Caribbean Stud poker

Lunar Poker

SKILLS AND QUALIFICATIONS

4-year Course Degree Holder ( Hospitality and Tourism Management)

Computer Literate (Microsoft Office Applications, Internet Browsing)

Excellent Verbal and Written Communications.

Flexible, Punctual and Hardworking.

Good Interpersonal and Organizational skills.

Ability to work in a team.

Courage to make risky decisions.

Best at providing quality services to customers.

Passion and dedication in customer service related job.

Can handle multi-tasking job.

EDUCATIONAL BACKGROUND

Tertiary Education

Bachelor of Science Major in Tourism Management(June 2007 – April 2011)

Holy Angel University, Angeles City, Philippines

PERSONAL BACKGROUND

Age : 30 years old

Birth Date : January 23, 1990

Weight : 72 kg.

Height : 5’8” / 172 cm

Civil Status : Married with 2 dependents

I hereby declare that the information above is true to the best of my knowledge.

Amiel Frances G. Abrillo

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