Christopher Cruz

*** **** ********** ****** 727-***-****

Minneola, FL 34715 adjept@r.postjobfree.com

An experienced hospitality professional bringing enthusiasm, dedication and an exceptional work ethic. Interested in securing a position within your establishment to utilize my diverse knowledge, interpersonal skills with an opportunity for advancement and make a significant contribution to your company.

Highlights

●Outgoing, charismatic personality.

●Extensive knowledge of hospitality etiquette.

●Ability to work with and amongst the culturally diverse population.

●Well versed in proper decorum, having served diplomats, celebrities and corporate leaders.

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●Dedicated and dependable

●Sales proficient

●Knowledgeable of fine wine, liquor and spirits.

●Strong analytical and creative problem solving skills.

●Understands the importance of teamwork.

Experience

Jaleo by Jose Andres

Lake Buena Vista, FL

Server

●Executed daily menu presentation and shared distinguished knowledge of traditional Spanish tapas and other gourmet menu items.

●Provided wine presentations and recommendations to a discerning clientele.

●Served a high volume of customers and was entrusted with important clients and large groups.

Yak & Yeti

Orlando, FL

August 2017 - Present

Server

●Assisted guests with making menu choices in an informative and helpful fashion.

●Appropriately suggested additional items to customers to increase restaurant sales.

●Effectively communicated with kitchen staff regarding guest’s allergies, dietary needs and special requests.

●Regularly checked on guests to ensure satisfaction with each food course and beverages.

●Consistently adhered to quality expectations and standards.

The Boathouse

Orlando, FL

March 2015 – July 2017

Banquet Captain/Server

●Execute and supervise all private functions from 20-400 guests per event.

●Arranged dining tables to ensure guest satisfaction while adhering to all OSHA regulations.

●Directed kitchen and floor staff to provide excellent customer service.

●Take orders, serve, set, and clear tables and dealings with the exchange of money.

●Contributed over $1.5 Million dollars in revenue towards the restaurant.

Vito’s Chop House

Orlando, FL

December 2014 – April 2015

Server

●Explain how various menu items are prepared, describing ingredients and cooking methods.

●Direct attention given to the customers, making their service an overall enjoyable dining experience.

●Serving and checking back with customers during the meal for any additional needs along with providing checks and taking payments.

●Ability to memorize food and drink orders. Identifying patrons by their first name and their preferences.

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Texas de Brazil

Orlando, FL

July 2011 – December 2014

Shift Leader/Server

●Coordinated daily duties from managers to server’s positions as a shift leader.

●Successfully assisted in training for all new locations for two years.

●Trained all front of house in the policy and procedures.

●Used fine wine and liquor knowledge to increase revenue sales.

Kingsmill Resort & Spa

Williamsburg, VA

March 2008 – May 2011

Lead Bartender/Banquet Bartender

●Trained in server etiquette, including proper wine presentation, and knowledge of fine wines.

●Coordinated banquets for luncheon and evening dining.

●Ensured timely and consistent service, resulting in satisfied guests and referrals.

●Lead server at all four restaurants on property.

Education

Dunnellon High School

Dunnellon, FL

●High School Diploma

August 1998 –June 2002

United States Air Force

●Honorable Discharge

August 2002 – December 2004

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