Kajal Talele

Cell: 732-***-**** • E-mail: adjeob@r.postjobfree.com • LinkedIn: www.linkedin.com/in/KajalTaleleMHA

Professional Summary:

Meticulous, Passionate, and Multiskilled individual with exceptional management and leadership skills demonstrated through four years of healthcare experience with project management and quality performance with attention to detail

EDUCATION

Master of Health Administration (MHA) December 2020 Rutgers, The State University of New Jersey, Edward J. Bloustein School of Planning and Public Policy (GPA 3.9 / 4.0, Dean’s list) Lean Six Sigma Green Belt certification

Bachelor of Dental Surgery (Dentistry, Equivalent to DDS/DMD) September 2017 Mahatma Gandhi Mission (MGM) Dental College and Hospital, Mumbai, accredited by The National Assessment and Accreditation Council

RELEVANT COURSEWORK

Healthcare Management, Healthcare Data Analytics, Compliance and Policy, Health Operations & Quality improvement, Global Health, Public Health, Healthcare Marketing, Project Management, Healthcare Finance I & II, Human Resources, Healthcare Information Technology, Healthcare Research

RELATED PROJECTS

• Improve HCAHPS scores (the Hospital Consumer Assessment of Healthcare Providers and Systems), developed Financial and Operational dashboards to increase profitability using Lean Six Sigma tools (Project management), Robert Wood Johnson Barnabas Health, NJ Aug. 2020

• Mental Health Management during COVID-19, survey and research conducted, data analysis, programs implemented, Rutgers GSA April 2020

• Evaluation of equity and efficiency of Private and Public insurance plans in New Jersey Feb. 2020

• Analyze and develop an effective action plan to resolve duplicate payment in hospitals, a case study project Dec. 2019

• County Health Rankings and Action plan, completed research with data analysis between two counties in Florida (St. John and Union) Oct. 2019

PROFESSIONAL EXPERIENCE

Case Investigator and Contact Tracer (COVID-19), New Jersey Department of Health, NJ Aug. 2020 - Dec. 2020

• Managed, investigated, collected, and recorded all information regarding symptoms and dates of onset, as well as individuals with whom the case may have been in direct face-to-face and enter information into a secured New Jersey database

• Called 1000+ individuals recently diagnosed with COVID-19, to communicate the importance of isolation, assured individual’s needs are being addressed during the required isolation period while maintaining utmost confidentiality, and provided resources and support

• Led a team during investigations, trained on COVID-19 Surveillance, monitored NJ case dashboards, advised on relevant public health issues

Office Assistant, Office of Disability Services, Rutgers University, New Brunswick, New Jersey Aug. 2019 - Aug. 2020

• Managed 1000 exams ranging from scheduling to proctoring with professors, office staff, and students with the priority of providing each student with their specific accommodations, disability management, and documented utilizing SKIP Software

• Managed filing system, handled effective communications, and helped organize office activities while maintaining a stress-free environment

• Led multiple projects, executed administrative and coordination duties, and resolved administrative problems

Executive Vice President, Rutgers Graduate Student Association, New Jersey Apr. 2020 - Dec 2020

• Lead the official Rutgers GSA team and 100 Graduate Student Associations of Rutgers, the State University of New Jersey

• Led Public Health and Covid-19 Advocacy committees and took two initiatives as project lead for pandemic emergency

• Formulated financial budgets, reviewed, evaluated, and provided recommendations for internal, operational, and systematic improvement

Administrative and HR Intern, GlobeConnect LLC (RWJ Medical School and New Jersey Medical School), NJ Mar. 2020 - Aug. 2020

• Spearheaded several projects (project management), and developed EHR policies and grant proposals for the Mobile-Telemedicine integrated Unit

• Analyzed federal and state telehealth policies, performed database analysis, and other data-tracking processes using statistics to expand health portal

• Supervised the operations of 8 Departments and their patient care functions through direct ongoing supervision of all staff

Health Services Manager, Dental Healthcare Centre, Mumbai Sept. 2016- Nov. 2018

• Implemented strategic planning, supervised administrative activities, and developed policies, procedures, and productivity standards

• Managed operations and staff, resolved the quality and customer service problems, maintained budgets, and recommended system improvements

• Provided project management for implementation of key dental health initiatives, coordinated with senior staff, and coordinated with patients

Clinical Intern, MGM Dental College and Hospital, Mumbai Sept. 2016 - Sept. 2017

• Camps involvement and leadership: Organized and Conducted approximately 50 healthcare camps including g general health checkups, blood donation camps, Oral health checkups camps, Police dental camps, Industrial camps, and School dental camps in urban, rural, and industrial areas

• Worked for “R.K. HIV Aids Research and Care Centre” program, diagnosed, treated, and counseled patients in 12 clinical departments Health Advisor and Social Worker, NGOs - Giant Global International, Rotary Club, HELPO foundation Aug. 2017 - Sept. 2018 Page2

• Worked in welfare initiatives, helped people in blood supplies from blood banks, and provided clothes and basic necessities

• Collaborated on Initiatives of maternity programs and healthcare promotion events. Also supported orphans, old and children with special needs

CERTIFICATIONS AND TRAININGS IN HEALTHCARE

• CITI Training for Social/Behavioral/Epidemiological Research, January 2021-Januray 2024

• Data Analytics with Tableau, dashboards with 6 real analytics projects (Tesla, Super stone, Discount Mart), Udemy Practical projects Dec. 2020

• John Hopkins Covid-19 Contact Tracing, Credential ID VRFaRC6TZ5V9P Aug. 2020

• New Jersey Covid-19 Community Contact Tracing Corps Training Program, NJ Department of Health Aug. 2020

• Coronavirus Disease 2019, NEJM Knowledge+, American Association for Clinical Chemistry Mar. 2020

• ‘Life First’ Tobacco Cessation Training Program, Level 2 Course, Certified Tobacco Treatment Counsellor Sept. 2016

LEADERSHIP EXPERIENCE

• Member, ACHE, American College of Healthcare Executives. Aug. 2020 - Present

• Co- Chair, Career Pathway Awareness committee, Student Council Leadership, Rutgers Global Health Institute, NJ Jan. 2020 - Dec. 2020

• President, RIGSA, Rutgers Indian Graduate Student Association, Rutgers University, NJ Jul. 2019 - Aug. 2020

• Professional Development Director, Rutgers Graduate Student Association, NJ Sept. 2019 - Apr. 2020

• Team leader: Conducted health checkup event, documented patients’ information at ‘Anticancer Association’ Program, Mumbai Sept. 2018

• General Secretary, Student Council Committee for MUHS (Maharashtra University of Health Science) team, Mumbai Sept. 2016 - Sept 2017

AWARDS/CERTIFICATES

• Upsilon Phi Delta Honor Society award for academic excellence for the study of Health Administration, Rutgers and AUPHA Dec. 2020

• Excellence in Student Leadership, Rutgers Indian Graduate Student Association Apr. 2020

• Excellence in Graduate Leadership Award, MGM Dental College and Hospital Sept. 2017

• Outstanding Participation Award of the Year, most active participant - student category, MGM Dental College and Hospital Sept. 2017

SKILLS

• Technical: QI macrons, CommCare (NJ Covid-19 Tracer Software), Microsoft Word, Excel, PowerPoint, Adobe Photoshop and Suite, and CorelDraw

• Research/Data Analysis Skills: Tableau, Basic Python, MySQL, SPSS, ANOVA, Data Visualizations, Data Modeling, Data Warehouse concepts, Statistical and Graphical analysis, Root cause analysis, Critical analysis, Report writing, Data Collection and Comprehensive literature research

• Organizational Skills: Dental/ Medical Terminologies, Project Management, Strategic Thinking, Assertive Communication

• Writing and presentation skills: Graduate writing certification, Grant Proposal writing expert, Blogs, Public Speaking, and Magazine editing

• Languages: Fluent in English, Hindi, and Marathi, Basic Level: Korean

VOLUNTEERING EXPERIENCE

Research Assistant, Rutgers, the State University of New Jersey

• Carbon Neutrality in Rutgers University, NJ, Rutgers President’s task force on Carbon Neutrality and Climate Resilience Jun. 2019- Present

- Conducted survey, contributed to Implementation and Action plan, and managed team

• Racial Injustice, written IRB proposal during George Floyd case to determine the effects of racial injustice on student’s life Jun. 2020-Present Child Life Volunteer, Robert Wood Johnson Hospital, New Brunswick, New Jersey Aug. 2019 – Dec. 2019

• Managed and observed children, maintained safe playrooms, and provided support to children and their families in the Child Life Department Orientation Leader, Volunteer- Rutgers Global, International Student and Scholar Services, New Jersey April 2019- Oct 2019

• Organized and managed committees for orientation sessions for over 15000 New incoming International Students over a period of four months.

• Responsibilities included planning and executions of informative and interactive sessions Public Health Advisor and Social Worker, Child Rights and You (CRY) Foundation, Mumbai, India Aug. 2017 - Sept. 2018

• Trained in ‘Child Abuse, Neglect and Child Education with Puberty Phases in Children’ and taught children in municipality schools about Basic sanitation, hygiene, phases during puberty, general awareness, financial planning, and other academic courses such as mathematics and science

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