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Officer Customer Service

Location:
Lagos, Nigeria
Posted:
January 12, 2021

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Resume:

OLASELE OLAYINKA PATIENCE

Address: **, ******* ******* ******, *** Liasu Road, Ile-Iwe Bus-Stop, Ikotun, Lagos. Email: adjcuw@r.postjobfree.com

Mobile: +234**********.

Date of birth: 21st October, 1996

Gender: Female

Status: Single

Nationality: Nigeria

Objective

To adopt a pragmatic approach towards effectively solving organisation’s challenges in an ever evolving global market by utilizing an appropriate blend of knowledge and skills acquired in the field of accounting and financing, and striving hard to uphold corporate values and attain desired objectives.

Work experience

Access Bank Plc. Support Staff. May 2019 – Feb 2020

Liaise between banking personnel and customers.

Promote and cross-sell banking product and services to customers

Ensure compliance of security and banking policies and guidelines

Verify and inspect loan document and customer credentials

Assist customers in handling their deposits and check payment

Gather and analyse financial and related data of customers First City Monument Bank. Teller Officer. Oct 2017- April 2019

Receiving the working cash for the day and counting it.

Accepting deposits of both cheques and cash and validating deposit slips

Processing cash withdrawals.

Verifying customers, admitting them to their safety deposit box and opening and closing vaults

Receiving payment for bills, loans and mortgages

To answer queries and to assist customers with account related issues

To carryout specialised tasks like foreign currency exchange, cashier cheques and money orders.

Balancing of cheque and cash at the end of everyday

Respond to client’s questions and concerns in a timely manner. Access Bank Plc. Customer Service/Cash Officer Mar 2017 – Sept 2017

Excellently managed customers with notable result

Excellently resolved client issues and follow up on resolutions

Successfully recommended potential product and services

Successfully met and exceeded daily targets

Delivered exceptional service to clients which imparted the revenue positively.

Solicit sales of new services and product to clients which lead to increased revenue Educational qualification

Bachelor of science (300 level) (in view 2021)

Ajayi Crowther University, Oyo State

Ordinary National Diploma in Accountancy 2015 – 2017 Lagos State Polytechnic (Lower Credit)

Senior Secondary School Certificate Examination 2007- 2012 Christ Academic, Ijegun, Lagos.

Intercultural and technical skills

Basis knowledge of Microsoft Office.

Good communication skills in English and Yoruba.

Good team spirit

Positive attitude to work.

Effective leadership skills

REFREES

Balogun Justina

080********

Secretary

Association of National Accountant of Nigeria (ANAN)



Contact this candidate