Receptionist
Resume:
Vuyiseka Donker
Key Skills and Competencies
Communication Skills
Customer Service Experience
Quick learner
Proactive
Always eager to broaden my knowledge base
Microsoft (Word, Excel, PowerPoint and Outlook)
Teams, Sharepoint.
Personal Information
Date of Birth: 04-01-1987
Nationality: South African
Languages: Xhosa and English
Phone: +278********
E-mail: adj7iq@r.postjobfree.com
Address: 1331 Alice Bergaplaas Location 5700
Availability: 2 Weeks
Years of Industry Experience
6-7years
Qualifications and Memberships
Certificate in Conveyancing Paralegal Course (BCA Black Conveyance Academy 2016)
Computer Certificate (Mfuleni Community Centre 2008)
Level 2, 3 & 4 –Travel and Tourism (South Cape College 2012-2014)
Matric 2006
Personal Overview
I strive towards being an individual with an open mind about my work and all that relates to my work and also be able to work well with individuals of differing personality. In the long run, I wish to also develop my communication skills and develop new and effective skills for marketing my skills.
Professional Overview
Currently:
Company: SchoemanLaw Inc.
Role: Sales and Market Coordinator /Receptionist
Responsibilities :
Managing the sales team.
Market the firm’s services on Social Media
Admin work.
Greet and welcome guests as soon as they arrive at the office.
Direct visitors to the appropriate person and office
Answer incoming calls and forward them
Ensure reception area is tidy and presentable, with all the necessary stationery and material
Update calendar and schedule meetings
Arrange travel and accommodation.
Train the new staff in my department.
Help with Tender applications.
Make copy and scan documents
Company: Nongongo Nuku, Inc. May 2016. – May 2017
Role: Personal Assistance
Responsibilities:
Managing Receptionists and their duties
Liaising with clients
Planning and Organising meetings
Attending meetings and writing minutes
Managing and reviewing filing and office system (Electronic and paper-based according to Quality Procedures)
Ordering office equipment and stationery
Diary management
Helping with Tender documents
Filling/ Admin work
Drop and pick up the children from School
Company: Nongongo Nuku Inc. (March 2014– May 2016)
Role: Receptionist
Responsibilities:
Answering telephone, screen and direct calls
Welcoming clients
Ensuring that all meeting rooms and reception area are always tidy
After I did my short course on Conveyancing, I did some training in Conveyancing on Ghost Convey and E4
Dealing with courier services
General administration (Filing, schedule appointments)
Information capturing files on the system
Provide information to callers
Deal with queries from customers
2018 I won an award for being an employee of the year.
Company: Pick’ n Pay (November 2008 - September 2009)
Role: Cashier
Responsibilities:
Packing
Customer Service
Company: Dazins Call Centre (2007)
Role: Sales
Responsibilities:
Answering Phone Calls
Customer Service
Sales
Placing orders for customers
Follow ups
Company: Hyper Checkers (2007)
Role: Cashier
Responsibilities:
Packing
Customer Service
Company: 783 Restaurant Kommetjie (2006)
Role: Cashier
Responsibilities:
Packing
Customer Service
Professional History
2015 – 2017 Nongongo Nuku Inc.
2008 – 2009 Pick’ n Pay
2007 Dazins Call Centre
2007 Hyper Checkers
2006 783 Restaurant Kommetjie
References
Ms Zanele Mawaba
Manager
SHOPRITE TOKAI
Ms Celiwe Jack
Manager
PICK’N PAY
Mr. Sphamandla Makapela
Manager
NONGOGO NUKU INC.
Fika Mahola
Manager
SCHOEMANLAW INC.
Certification
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly describes myself, my qualifications, and my experience. I understand that any wilful misstatement described herein may lead to my disqualification or dismissal, if engaged.
Date:
(Signature) Day/Month/Year
**Should you require any copies of my certificates, please do not hesitate to ask**
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