Manager Office
Resume:
CELIN PETER GALANT
FACILITIES MANAGER / OPERATIONS MANAGER
Summary
Results-driven professional with a strong background in maintenance, facilities and Operations management, and project management seeking to bring talent and vision to a respected organization that rewards proven success in process improvement, troubleshooting and repair, and team leadership. Expertise in Problem diagnoses, construction, and repair, including designing layouts and schematics. Demonstrated management skills that guide teams to success and establish meaningful relationships with clients and customers to sustain business operations.
Personal Information
Address : 30 Getruide Street, Goodwood, Cape Town. 8000
DOB : 04 November 1981
Age : 39
Driving license : Yes, Code 8
Marital Status : Married
Dependents : 1
Own Vehicle : Yes
Contact
PHONE:
EMAIL:
adj547@r.postjobfree.com
Hobbies
Gymming
Running
Swimming
Reading
Computing
EDUCATION
Commercial Advancement Training Scheme
January 2008 - December 2010
Diploma: Business Administration
Financial Management 1 & 2
Mercantile Law 1
Applied Business Economics 1 & 2
Commercial Mathematics 1
Cost and management 1
Economics
Project Management (Practical Knowledge)
Computer Practice (ICDL)
Maitland High
January 2000 – December 2000
Grade 11
English
Afrikaans
Biology
Physical science
Geography
WORK EXPERIENCE
IYEZA HEALTH
National Supply Chain Manager (02 December 2019- 31 December 2020)
Responsible to provide Human resources system (Capture Leave, Working hours, Rostering, Policies and procedure, Client Contract Management and Operations/ Infrastructure Management across departments and locations and standardizing the operations and procedures across all department, implement infrastructure and Policies and procedures across departments to standardize workflows and process.
Roles and Responsibilities:
Human Resources Management
Create Job descriptions for all staff
Contacts creation for new positions and existing
Develop KPI’s for all staff employed under Iyeza Health
Create Policies and Procedures for all departments
Create all relevant forms to be used for HR processes
Create workflows for all departments and reporting lines
Manage leave and HR system
implement and create systems for HR Processes with help of consultants
Programme Project Management
SLA creation and understanding
Create standard reports based on the SLA
Manage reports for all SLA, contracts and legacy contracts across departments
Create workflows to speak to SLA of clients across all departments
Legacy clients update and talks on New contracts ect.
Operations Management
Standardize all departments across departments
Assist with courier drivers and courier services and reports
Create reports for management for report back to executives
Asset management
Contact management and performance reports
IT assistance
Assistant driver when needed
Administrator
Project management
Infrastructure Management
Rollout planning and roll out schedules
Training management and training plan
Assets and cost saving strategy
implement and create systems for an effective workflow and management
Reason for leaving: Contract Eneded.
ST LUKE’S COMBINED HOSPICES - October 2018 - November 2019
HOD Support Services
Responsible for the overall planning, organization, management and coordination of functions such as Operations (inclusive of Procurement & Fleet Management), Information Services (IT), Donor Care, E-Health and Marketing and Events for the organization as to maximize the efficacy of the processes within the organization. The incumbent will lead the strategic direction of the identified areas in conjunction with the CEO.
Roles and Responsibilities:
Manage Support Services function of the business related to Operations (inclusive of Procurement & Fleet Management), Information Services, Donor Care, E-Health and Marketing and Events
• Provide strategic Support Service to the CEO to ensure efficacy of processes and alignment with organizational goals
• Develop and implement Support Services plans and processes
• Manage, plan and forecast related budgets and develop, implement and submit related reports within required timeframes and standards
• Develop and implement policies and procedures for areas of accountability
• Create, maintain and enhance relationships with stakeholders
• Ongoing development, management and improvement of the maintenance of internal operational controls and procedures
• Manage and lead the team to develop hi-performing employees by aligning to the organizations vision, values and culture
• Perform other duties, as and when so requested, in support of team goals.
Reason for leaving: Work closer to home.
SAOTA
Facilities Manager January 2018 - September 2018
I was responsible for the overall effectiveness and smooth running of the Facilities department for the studio. I was responsible for the planning, directing, delegating and overseeing of building operations and related services.
Roles and Responsivities:
Statutory, Hygiene & Disaster Risk Management
• Manage OHS and Risk Assessments
• Ensure compliance with relevant legislation and standards.
• Develop and upkeep of Business Continuity Planning (e.g. disaster recovery and emergency procedures)
• Respond appropriately to emergencies or urgent issues as they arise.
• Schedule Industrial hygiene, including indoor air quality testing
• Ensure controls of Substances Hazardous to Health are in place
• Program periodic Statutory Testing and Inspections
Security, Communication Devices and Access Control
• Ensure sound security and access control systems, security cameras and time management control device are in place. Liaison with external security company to ensure relevant/ up to date equipment needs
• Implement and oversee maintenance of telecommunications, including telephones, mobile phones, television licenses and contracts, photocopiers and faxes
• Attending Community meetings / forums as or when needed
Maintenance, Equipment, Building, Office and Space Management
• Management of the general upkeep, cleaning and maintenance of building and grounds
• Inspection of structure of building and determining if repairs are needed
• Design, manage and direct effective and attainable work programs for
• The maintenance and cleaning of buildings, plumbing systems (including grey water), and electrical systems, alarm systems, landscaping and parking areas etc.
• Both internal, whether new installation or reorganizing current space and external minor works, through the Projects Coordinator
• Transport, disposal of, or relocate office equipment and furniture
• Waste Management and recycling
• Items pertaining to mechanical and electrical installations
• Annul schedule maintenance
• Maintenance and cleaning interior and exterior of the buildings
• Design preventive, predictive and corrective maintenance programs (including but not limited to Fire protection systems and lifting equipment) and manage execution.
• Supervise studio operations including a variety of scheduled equipment set-up activities
• Manages equipment maintenance requests
• Research and purchasing of new equipment
• Maintain supplier / sub-contract relationships and negotiate the best deals with them
• Select, acquire, purchase and program installation of furniture and non-IT equipment for staff
• Liaise with local authority / council as needed
Body Corporate
• Attend and participation in AGM meetings
• Assist BC managing agent re budgetary detail to maintain common areas and building structure. i.e. ensure roofs and elevators have updated inspections
• Manage stocks process with Body Corporate managing agent
• All tenant liaison
Financial
• Set up & manage budget and ensure expenditure records are up to date
• Prepare work scopes for contracted maintenance activities and contingency items
• Analyze comparative costs provided for required goods or services and implement necessary changes to achieve maximum value for money
• Liaise with insurance companies where required
Sustainability
• Research and analyze energy output (i.e. greener appliances and fixtures to reduce energy output)
• Action change or further present to Directors
Staff Management
• Manage, coach and appraise employees within the team at performance reviews
• Coordinate and lead one or more teams to cover various areas of responsibility
• Provide training to one or more team members to improve skills. Advise HR if further external training may be needed
• Supervise custodial staff
General and Administration
• Oversee Staff on-boarding & off-boarding team to ensure tags, access codes, desk set up, seating and stationary is provided.
• Manage and implement efficient procurement processes
• Monthly management reporting, Board reports and quarterly articles
• Prepare and present information concerning operational effectiveness and service levels to upper management and elected officials
• Filing, sorting and retrieval of all incoming documentation (both hard copy and electronic)
• Create formats for various databases, forms and procedures required by the Facilities Department
• Various other related duties as required
Reason wanting to leaving: Unfavorable working environment
KHETH'IMPILO Aids free living
National Fixed Assets and Vehicle Management April 2016 - January 2018
I’m responsible for ensuring that all offices Policies, processes and assets are maintained and the support services required to all districts employees are Operating in an efficient friendly environment. This includes but is not limited to meeting the requirements in respect of reception services, tea / coffee, ablution facilities, stationary, HVAC and Asset management, Project management, electrical, construction installation and refurbishments, H&S of all sites, inspections, technical drawing interpretations and maintenance
Roles and Responsibilities:
Strategic procurement
Purchasing assets and keeping accurate record of their storage and movement
Procurement and maintenance of company vehicles required
High attention to detail
Exceedingly well organized
Ability to work in with administrative challenges of supporting an office of diverse people
Proven ability to work effectively under pressure and solve problems in a fast-paced working environment
Excellent communication skills (written and verbal)
Travel nationally when required
Computer research policy writing and implementation
Reason wanting to leave: Left due to funding
SYGNIA ASSET MANAGEMENT – (Investments)
Facilities Manager December 2014 - February 2016
I was responsible for ensuring that all Sygnia offices (currently 3 offices) provide the support services required to enable Sygnia employees to operate in an efficient environment. This includes but is not limited to meeting the requirements in respect of reception services, tea / coffee, ablution facilities, stationary, HVAC and Asset management, Project management, electrical, construction installation and refurbishments, H&S of all 3 sites, inspections, technical drawing interpretations.
Roles and Responsibilities:
Project /Facilities Maintenance management
Plan/Coordinate and manage the maintenance program for the offices. Plan and coordinate internal and external staff (whether employees or external contractors), installations, repairs or refurbishment. Reporting on
corrective actions and installation (eg: electrical, plumbing and construction work) any safety violations to the appropriate reported and
rectified (including electrical, damage or breakage and DB boards, building and plumbing ect.)
Office Services and Asset management
Plan/ coordinate/manage various admin duties within the office and vendor management environment. Maintain and Improve current services or contracts ect. Ensure that the facility is always in good operating condition and is reflective of our work environment, culture and values. Develop and implement a facilities strategy and tactical plan to ensure that we provide a safe, healthy and productive work environment to all employees. Assign work orders to employees, and ensure that completed in accordance with company policy. Ensure cleanliness of work being conducted all the equipment is maintained (e.g. HVAC system, Generators,Electrical, lighting, and machinry etc.) is fully functional at all times. Make recommendations for changes, additional equipment as required. Ensure that the Assets within the company are all accounted for Bi- annually and the assets value at that specific time is reported. Procurement contracts and SLA is updated annually if necessary, on management request.
Procurement /Vendor/ Contract Management
Plan/ coordinate/manage/ optimize all current Vendors/ contractors and SLA annually. Source new vendors if needed or where required, ensuring that they conform to the company’s policy and procedures. Manage professional relationship with Vendors and All professional staff that we provide services to. Continually assess all services including contractors, supply vendors for office suppliers, coffee, cleaning, site inspections reports etc. ensuring that the balance of quality and cost is maintained. Assist the CFO in obtaining status of suppliers and contracts on an BI-annual basis. And ensure that costing is looked at to ensure that the company doesn’t over spend.
Asset and Capacity management
Ensure effective management of schedule of work that include (but not limited to) space planning, building maintenance and resources planning etc. Keep track of organizational changes and needs to anticipate facilities repercussions, taking proactive steps to support the organization. Keeping abreast of all new technologies within the market to safe the company form over spending and making staff productive. Ensuring that we employ the right person for the right job and effectively making the staff more productive.
Safety and security
Manage facility and implement control processes to enable accurate reporting and change control for all projects withing the company. Manage storeroom reporting backs. Implement process to manage staff and conduct site visits. Maintain Health and safety processes, including fire drills and health and safety compliance. Ensure that all locations have the proper safety training, precautions and are compliant including meeting ergonomic standards as well as coordination site visits for all site when doing annual H&S audits and site visits.
Stock Control
Implement full stock Control – Including but not limited to reporting on all purchases, breakages, all consumable stock and stocktake. Report on inconsistencies of stock.
General Accountabilities
Communicating with executive management with regards to organizational operations and representing new ideas. Report - writing, or by e-mail. Establishing and maintaining interpersonal relationships,
developing constructive and cooperative working relationships with others, and maintaining them over time. Develop, manage or implement strategies and areas of responsibilities for all stakeholders.
Reason for leaving: Position was made redundant
NUTRIPHARMA SOLUTIONS – (Pharmaceutical) -
Facilities Manager March 2014 - December 2014
I manage the ground building, security, cleaning, IT and Parking and vehicles and contractors and health and safety of the entire building and Namibia.
Roles and Responsibilities:
Work Planning: Facilities planning/ coordinating, work scheduling and quantities, work allocation and priority setting for work done in electrical, construction or plumbing ECT.
Capacity planning — people and enablers, that they have the correct tools, equipment, software, hardware, etc.: in electrical or construction of any project or refurbishments within our buildings.
Determine required work schedule for all vendors.
Manage electrical, construction and plumbing WBS for all projects
Resolve capacity problems
Performance monitoring- of all cleaners and subcontractors on site and security
Service delivery from service providers
Resolve escalated facility management problems
Develop Facilities policies, procedures and systems
Facilities Budget: Develops budget for facilities spend
Manage expenses within allocated budget
Ensure compliance to OHASA
Compile and maintain register of physical movement and storage of assets
Develop and agree SLA’s with long term external service providers (e.g. electrical; building; plumbing; carpentry; alarms; security; office automation; office telecommunication; roofing; painters; window cleaners; vehicle services; fire & alarms; pest control; waste; irrigation)
Manage telephone system
Manage security services
Manage parking facilities
Kitchen and maintenance supplies
Provide a IT desktop and infrastructure service
Maintain infrastructure and office equipment
Ad hoc messenger services on request
Reason for leaving: Better job prospects (Company Closed)
MERCHANTS SA (Call Centre)
Facilities Officer August 2012 - February 2014
The purpose of this position is to manage the Business Unit’s site facility activities, in accordance with Merchants SLA objectives and targets.
Roles and Responsibilities:
• Site Maintenance
• Conducts site visits to ensure operational effectiveness with minimal disruption to ongoing working staff.
• Ensures all work undertaken conforms to the Health and Safety Act and is not in contravention of any National Building Regulations.
• Ensures cleaning staff efficiency on site at all times and manage cleaning routines for the BU.
• Coordinates the repairs and replacements of all office equipment.
• Assists IT team with office reticulation projects.
• Supervises all outsourced facilities functions.
• Ensures adequate stock levels are maintained within business unit in regard to cleaning materials, . Refreshments etc.
• Builds cordial relations with Landlords and Governmental Institutions (Eskom/City Power/Public Works).
• On Site Vendor Management
• Liaises with all internal and external suppliers and vendors, building services management, Security. Access control and cleaning staff to ensure that they are performing as per accepted SLA’s.
• Resolves conflicts with minimal or no disruptions to overall daily operations.
• Ensures all escalations regarding contractor performance/non-performance is escalated to line manager.
• Project Management
• Ensures accuracy and completeness of information submitted to management on projects in order to avoid . Delays.
• Develops and maintains a sound understanding of policies and procedures to develop alternatives to . Improve and expedite time frames.
• Endeavour to reduce turnaround time to deliver projects within cost and quality.
• Ensures that all activities are performed timeously, accurately and professionally.
• Communicates daily with contractors on progress and attends weekly meetings.
• Document Management.
• Compiles and submits all reports timeously.
• Conducts quality checks in terms of documentation conditions to comply in the site build/maintenance.
• Reviews and approves of contractor documentation.
• Ensures all documentation information accuracy.
• Keeps records (hard copy and electronic) of all permits, leases, and correspondence
• Health and safety chairperson
• managed the health and safety team and ensured that the company is compliant with regulations and the act
Reason for leaving: Branch of the company closed down.
WEST COAST COLLEGE - Vredendal
Facilities Officer June 2012 - August 2012
Organizing and planning essential central services such as reception, site management, and security, maintenance, fleet management, and cleaning, waste disposal, administration and vendor management.
Roles and responsibilities
Managed administration, Health and Safety and the Facilities Officer
Establish and maintain appropriate staff resources of the Maintenance team
Ensure that projects are delivered on time, on budget and to the agreed quality standard;
To establish clear organizational structures for the Maintenance team or contractors, including responsibilities and accountabilities of individuals e.g.: plumbing and electrical and third party vendors.
Improvement of the company’s processes as required ensuring customer focus
Direct knowledge base, database and customer support satisfaction and the delivery of projects
Development of the strategic plan for the operational activities
Implement and monitor the annual and medium term operational plans, programs and projects to meet overall objectives
Negotiating and administration of purchasing contracts between vendors and the organization.
Manage, organize, and update relevant data using database applications
Fleet management and maintenance on fleet.
Reason for leaving: Personal Reasons.
COLLEGE OF CAPE TOWN- Central Office
Corporate Services Officer September 2005 - May 2012
Organizing and planning essential central services such as reception, site management, security, maintenance, fleet management, cleaning, waste disposal and administration
Roles and Responsibilites:
Deputise for the administration, Health and Safety Manager and the Facilities Manager
Manage the execution of contracts.
Establish and maintain appropriate staff resources of the Maintenance team
Ensure that projects are delivered on time, on budget and to the agreed quality standard;
To establish clear organizational structures for the Maintenance team or contractors, including responsibilities and accountabilities of individuals eg: plumbing and electrical.
Improvement of the company’s processes as required ensuring customer focus
Direct knowledge base, database and customer support satisfaction and the delivery of projects
Assist in the development of the strategic plan for the operational activities
Implement and monitor the annual and medium term operational plans, programs and projects to meet overall objectives
Purchasing project prioritisation and management
Negotiating and administration of purchasing contracts
Manage, organise, and update relevant data using database applications
General academic administration planning and co-ordination
Assist with student administration from admission to registration, record maintenance
Fleet management and maintenance to fleet is done on stipulated dates and times
Reason for leaving: Better job prospects
COLLEGE OF CAPE TOWN- Crawford Campus
Learnership Administrator July 2008 - August 2009
I had to run the offices calculate payment and update databases and manage POE, support assessors and moderators and facilitators in the different SETAs within our department. (SETA’s named below), Wholesale and Retail (W&R), Umsumbumvu Youth Fund, Mining Qualifications Framework (MQA), Health and welfare Seta (HWseta)
Roles and responsibilities:
General Admin functions (answering telephone, copying, faxing, filing, data capturing, mail)
Co-ordination of Training for Sessions, Learners, Venues, Catering, Pre-screening & Processing
Exemptions Processing & Certification
Time Table (Training Schedule) and updating as required (New dates and amendments, Amendments and follow –up sessions, Update training calendar, and Update training schedule to release)
Sales Report
Monday Morning Meetings (Minutes & Distribute to relevant parties)
Support to Facilitators, Assessors and Moderators
Confirm training with Facilitators
Forward their invoices to Finance for payment
Moderation preparation
Invoicing & payment (Request invoices for learners from Finance before training & before training sessions, confirm with Finance that learners have paid)
Telephone calls
Client Service
Basic office administration, diary management and scheduling
Facilities coordinators / Officer duties
Reason for leaving: Moved to Central Office
SHELL
Oubound Call Centre Operator July 2007 - October 2007
Contact petrol station to inform them that their petrol ordered has been either suspended or not it is not going to be delivered
Roles and responsibilities:
Contact stakeholders that their fuel will not be delivered or that their order will be delayed.
Supply feedback of dealings with stakeholders to management
Reason for leaving: Accident
INSTITUTE OF CERTIFIED BOOKKEEPERS
Assessment Administrator July 2007 - October 2007
Capturing student information unto database and print certificates and provide external companies names of potential employ
Roles and Responsibilities:
Data capturing students unto database for external companies’ perusal.
Communicating with relevant stakeholders eg Intec, Damlin ECT. Regarding student information and marks for capturing.
Debt collecting (All stakeholders/ students and educational Institutions who owed ICB funds)
Reason for leaving: Better Job Prospects
COLLEGE OF CAPE TOWN- Crawford Campus
Learnership Administrator July 2006 - June 2007
I had to run the offices calculate payment and update databases and manage POE, support assessors and moderators and facilitators in the different SETAs within our department. (SETA’s named below), Wholesale and Retail (W&R), Umsumbumvu Youth Fund, Mining Qualifications Framework (MQA), Health and welfare Seta (HWseta).
Roles of responsibilities:
General Admin functions (answering telephone, copying, faxing, filing, data capturing, mail)
Co-ordination of Training for Sessions, Learners, Venues, Catering, Pre-screening & Processing
Exemptions Processing & Certification
Time Table (Training Schedule) and updating as required (New dates and amendments, Amendments and follow — up sessions, Update training calendar, and Update training schedule to release)
Sales Reports
Monday Morning Meetings (Minutes & Distribute to relevant parties)
Support to Facilitators, Assessors and Moderators
Confirm training with Facilitators
Forward their invoices to Finance for payment
Moderation preparation
Invoicing & payment (Request invoices for learners from Finance before training & before training sessions, confirm with Finance that learners paid)
Telephone calls
Client Service
Basic office administration, diary management and scheduling
Facilities coordinators
Reason for leaving: Department closed down due to funding
VINCENT POLLOTTI HOSPITAL
CLEANER SUPERVISOR July 2000 - June 2005
Was the Cleaning Supervisor of the Trauma unit for 6 months and the theater unit within the hospital for 6 months.
Roles and Responsibilities:
The Supervision of all cleaning staff focusing on their performance in terms of standards of cleaning and their behavior whilst on duty
Ensuring that first class cleaning services is delivering to all areas of the hospital and building
Reviewing work schedules
Ordering of cleaning materials
Monitoring of all cleaning Activities
Ensuring all staff is aware of the health and safety and Policies and Procedures
Reason for leaving: Better job prospects
SKILLS
Facilities Management
Operations Management
Project Management
Quality Management
Staff Management
REFERENCES
SIZWE MZIMA - FOUNDER - IYEZA HEALTH
Unit 14, Prodev Park 2, Aviation Crescent, Airport City, Cape Town, South Africa
Nadia Narsingadu - FACILITIES MANAGER - KETH'IMPILO
20 Howard Dr, Pinelands, Cape Town, 7405
Jameel Golding - OPERATIONS MANAGER - MERCHANTS SA
Merchants SA, 1st floor Block G, Searle street
Woodstock, (Old Address)
Isaac Mbengo - DCEO - COLLEGE OF CAPE TOWN
334 Albert Road, Salt River, Cape Town, 8000
Basil Naicker - Physical Resources Manager - COLLEGE OF CAPE TOWN
334 Albert Road, Salt River, Cape Town, 8000
Contact this candidate