SUMMARY

SKILLS

EXPERIENCE

Roxanne Van Dunk

adizgd@r.postjobfree.com 862-***-****

West Milford, NJ 07480

I am looking to return into the workforce on a part time basis. The beauty industry is a personal favorite of mine. With myself as the first point of contact in a salon helps to set the tone for a positive and uplifting experience that will keep customers coming back again and again. Dynamic Office Manager with fifteen years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist. Crucial assistance to office staff and customers with eagerness and attentiveness. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Oversee all office functions

EMR set up and utilization

Accounts payable and receivable

Scheduling and calendar management

Report writing

Data entry

Relationship development

Administrative support

Team building

Insurance billing

Invoice generation

Customer service

MS Office

Problem resolution

Supervision

Inventory management

Process improvement

Operational improvement

Planning and coordination

Medical Office Manager

Dr. Robert Kirsch West Orange, NJ June 2012 - September 2015 Managed daily office operations for clinic, including scheduling staff, oversight of patient scheduling policy, hours of operation, and assisted physician as needed. Performed billing, collection and reporting functions for the office. Hospital Consultant/Customer Service Call Center Manager Empire BC and BS Middletown, NY September 2000 - December 2011 Built and maintained loyal, long-term customer relationships through effective account EDUCATION AND TRAINING

management.

Oversaw 40 staff by training, mentoring, issue escalations and resolutions Generated daily operational and sales reports for corrective action or continuous improvement. Trained, managed and motivated employees to promote professional skill development. Fostered strong relationships with providers and suppliers by developing and intiating customized healthcare plans.

Pre Requisite For Nursing

PCCC Wanaque, NJ September 2010

Certified Medical Assistant: Healthcare

CDM Institute Totowa, NJ November 2007