Richard D. Pickel, Jr

** ******** *** **** ****, Pa 17011

717-***-****

adiz7z@r.postjobfree.com

Highlights of Qualifications

•Strong proficiency with Medical, RX, Dental and Vision products

•Recognized in leadership

•Design and implement marketing materials

•Presentations deliver Medicare sales successfully to large and small groups

•Insurance enrollment

•Customer Service experience

•Billing experience

•Problem-solving

Professional Experience

Communication and People Skills

•Perfect quality, and positive member feedback surveys

•Community involvement with Senior events (Seniorfest Allentown,Pa and 50 and over Carlisle,Pa)

•Consistently maintain a positive attitude while helping people

•Training of skills to new employees

•Cooperatively work with others to produce and deliver quality work

•Strong presentation skills

Technical Skills

•Broker for Term Life Insurance

•Knowledge of mortgage product programs for debt reduction

•Strong knowledge of Medigap and Medicare Advantage benefits/claims/enrollment

Computer Skills

•Proficient computer skills in Microsoft Word, Microsoft Excel, PowerPoint, Outlook Highmark systems- Insinq, Member 360, MARX Pheaa systems CRM, AM Agent, At a Glance.Teams.

Experiance

Ignitist Brokerage August 2020- December 2020

Medicare Sales

Product Education

Sold Centene,Well Care,Aetna, Humana, Blue Cross

Temporary thru AEP

Penn Billing April 2020- August 2020

Medical Billing Account Specialist

PA HIGHER EDUCATIION ASSISTANCE AGENCY June 2019- March 2020 Loan Counselor

HIGHMARK December 2014- May 2017

Customer Service Advocate

UNITED CONCORDIA

Sales Analyst May 2017 - November 2019

FIRESTONE INSURANCE AGENCY LLC

Sales/Marketing Agent-Partime May 2012- Present

NOVITAS-SOLUTIONS August 2012-January 2014

Medicare Telephone Appeals Representative

CAPITAL BLUE CROSS June 2002-July 2012

Medicare Sales Field Representative

Medicare Inside Sales Representative

Account Manager

Customer Service Representative

Education and Certifications

Resident Producer License for Life, Fixed Annuities, and Accident and Health obtained at Harrisburg Area Community College

East Pennsboro High School Graduate.

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