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Service Customer

Location:
Detroit, MI
Posted:
December 26, 2020

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Resume:

OLIVIA COLBERT

Working Student

Detroit, MI *****

adiyqu@r.postjobfree.com

248-***-****

I am a friendly, creative, and dedicated individual who has the aspiration to succeed and improve in any project or area given. I have experience in selling items, working with customers/patients, and being a cooperative team member. I love being around a friendly environment with outgoing and friendly people. I'm always up for any challenge given in order to have a better learning experience in the area. I am seeking a position where I can develop and excel my people skills, be the best employee I can be and excel to the next level.

#readytowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Receptionist

Tango Health - Detroit, MI

August 2018 to April 2020

Check in patients; Help with patient paperwork; Answer phone and give out information on products and licensing; Inventory control; Patient flow; Cleaning

• Greeted patients as they entered

• Checked in patients

• Answered the phone for a company of over 5 employees

• Made calls to patients

• Addressed queries

• Verified products

• Faxed, copied, and scanned documents

Parts Clerk

SkyWest Airlines - Romulus, MI

October 2016 to April 2018

Give mechanics proper parts to fix airplanes.

Go on road trips to receive parts; 1-1 1/2 hours away. Receiving

O

WORK EXPERIENCE

Transfer Orders (shipping)

Inventory

Data Input

Cashier/Sales Associate

Target - Livonia, MI

December 2015 to October 2016

Responsibilities

Check out customers at cash register

Accept payment via cash, credit, gift card, or check Help customers find merchandise

Accomplishments

Giving customers complete satisfaction about their shopping trip Skills Used

Common courtesy, politeness, sales

Customer Service Representative

Netflix - Farmington Hills, MI

July 2015 to December 2015

Responsibilities

Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Receive payment by debit/credit card, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of services, and tabulate bills using account information. Answer customers' questions, and provide information on services or policies. Accomplishments

Great team work, right resolution, excellent customer service Skills Used

Knowledge of product, everyday customer interaction, super friendly service Merchandising/Receiving

Macy's - Dearborn, MI

May 2014 to April 2015

Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials. Deliver or route materials to departments, using work devices, such as handtruck, conveyor, or sorting bins. Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.

Unload truck and process merchandise

order picking

Diploma in Biology

James Madison Academic Campus - Milwaukee, WI

2011 to 2012

• Data Entry

• Warehouse Inventory

• Cashier

• Forklift

• Inventory Management

• Inventory Control

• Warehouse

• Receptionist

• Scheduling

• Filing

• Billing

• Customer Service Skills

• Microsoft

• Microsoft Word

• Clerical

• Inventory

• Microsoft Office

• Organizational Skills

• Outlook

• Management

• Typing

• Microsoft Excel

• Customer Service

• Call Center

• CSR

• Customer Support

• Merchandising

• Order Entry

• Order Picking

• Shipping & Receiving

• Packaging

• Medical Records

• Medical Office Experience

EDUCATION

SKILLS

Basic Life Support (BLS)

June 2012 to Present

Took class in high school

CPR certified

June 2012 to Present

Took required class in high school

Phlebotomist

January 2016 to Present

Phlebotomy career training from September 2015- January 2016 Customer Service, Team Player, very dependable, work well with others, work very well under pressure, computer/ technology skills, reliable transportation, and willing to train. CERTIFICATIONS AND LICENSES

ADDITIONAL INFORMATION



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