a Yorktown, VA 23693
Innovative, vigorous, and experienced virtual assistant with experience handling a wide range of administrative and executive support tasks. Proficient in managing business operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizing resource use to achieve challenging targets. PROFESSIONAL SUMMARY
How To Project Manage Any
Online Course Launch,
Hampton, VA • 05/2019
Bachelor of Science: Biology,
Cellular and Molecular Biology
Strategic planning and
• Process improvements
• Operations management
• Video conferencing
The Patio Chic, LLC - Director of Operations
Midlothian, TX • 06/2020 - Current
Allergy Partners of Hampton Roads - Medical Scribe Newport News, VA • 09/2019 - Current
Collaborated with executive management to organize efficient operations and achieve demanding schedule targets.
Developed, implemented, and monitored day-to-day
operational systems and processes.
Set strategic goals for operational efficiency and increased productivity.
• Successfully managed diverse team of staff and interns. Communicated, collaborated, and coordinated with
Serve as liaison between patients and physicians by communicating and recording messages on behalf of
Documented complete information about examinations, treatment plans, lab results and other details directly into electronic medical record (EMR).
Aid physician in efficiency through decreased EMR
workload and increased doctor-patient interaction.
Assisted in conducting smooth transitions from in-office visits to telemedicine.
• Initiate patient referrals to outside physicians. Freelance - Virtual Assistant
Yorktown, VA • 05/2019 - Current
Tara L. Paige - Project Manager
Remote 09/2019 - 01/2020
Increased client efficiency by 56% when suggested new systems were utilized.
Perform calendar management duties by coordinating executives' schedules and appointments.
Manage files in electronic forms using applications such as Dropbox, Google Docs, and OneDrive.
Provide information regarding services and products and answered email inquiries.
Proofread and edit newsletters, blog post, and
Ensure that video conferencing platforms worked
successfully for clients during live streams and webinars.
Research background information implemented in
coaching programs and retreats.
Managed a team of five until completion of Perform calendar management duties by coordinating executives' schedules and appointment.
Analyzed and effectively strategized in regard to
business goals, deadlines, schedules, budgets, needed resources, and team member collaboration.
Implemented new systems to thoroughly and accurately keep project task on track.
Clearly communicated problems and progress to CEO via engaging presentations.