Assistant Business Administrator
Resume:
JAVANA
MCKINNON
j.nicoleassistance@gmail.
com
@
a Yorktown, VA 23693
Innovative, vigorous, and experienced virtual assistant with experience handling a wide range of administrative and executive support tasks. Proficient in managing business operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizing resource use to achieve challenging targets. PROFESSIONAL SUMMARY
Online Course
09/2020
How To Project Manage Any
Online Course Launch,
OnlineCertificate
Hampton University
Hampton, VA • 05/2019
Bachelor of Science: Biology,
Cellular and Molecular Biology
SKILLS
Strategic planning and
execution
•
• Process improvements
• Operations management
Project management
software
•
Customer relationship
management software
•
• Video conferencing
EDUCATION
The Patio Chic, LLC - Director of Operations
Midlothian, TX • 06/2020 - Current
Allergy Partners of Hampton Roads - Medical Scribe Newport News, VA • 09/2019 - Current
WORK HISTORY
Collaborated with executive management to organize efficient operations and achieve demanding schedule targets.
•
Developed, implemented, and monitored day-to-day
operational systems and processes.
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Set strategic goals for operational efficiency and increased productivity.
•
• Successfully managed diverse team of staff and interns. Communicated, collaborated, and coordinated with
project employees.
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Serve as liaison between patients and physicians by communicating and recording messages on behalf of
physician.
•
Documented complete information about examinations, treatment plans, lab results and other details directly into electronic medical record (EMR).
•
Aid physician in efficiency through decreased EMR
workload and increased doctor-patient interaction.
•
Assisted in conducting smooth transitions from in-office visits to telemedicine.
•
• Initiate patient referrals to outside physicians. Freelance - Virtual Assistant
Yorktown, VA • 05/2019 - Current
Tara L. Paige - Project Manager
Remote 09/2019 - 01/2020
Increased client efficiency by 56% when suggested new systems were utilized.
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Perform calendar management duties by coordinating executives' schedules and appointments.
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Manage files in electronic forms using applications such as Dropbox, Google Docs, and OneDrive.
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Provide information regarding services and products and answered email inquiries.
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Proofread and edit newsletters, blog post, and
important documents.
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Ensure that video conferencing platforms worked
successfully for clients during live streams and webinars.
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Research background information implemented in
coaching programs and retreats.
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Managed a team of five until completion of Perform calendar management duties by coordinating executives' schedules and appointment.
•
Analyzed and effectively strategized in regard to
business goals, deadlines, schedules, budgets, needed resources, and team member collaboration.
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Implemented new systems to thoroughly and accurately keep project task on track.
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Clearly communicated problems and progress to CEO via engaging presentations.
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