MAHARAJ KRISHAN KOUL
Mobile: +91-971******* E-Mail: firstname.lastname@example.org
A competent professional having cross-cultural experience in E-commerce, Information Technology and Advertising. Key Account Management, Business development, acquisition of new clients, client servicing, Operations Management and relationship management are the keywords elaborated further.
Partner sites business, Operations and Strategic Projects in key categories.
Pivotal role in Category development, market feedback to develop new product range, pricing and promotion guidance.
Skilled at managing teams to work in sync with the corporate set parameters & motivating them for achieving individual & business goals.
Accomplished career track known throughout the industry for delivering and sustaining revenue and profit gains.
Exceptional communication with a consultative sales style, strong negotiation skills, exceptional problem solving skills and a keen client need assessment aptitude.
Maintaining top line and bottom line growth consistently.
Analyzing business potential, conceptualizing & executing strategies to drive sales, augment turnover and achieve desired targets.
Motivating and guiding associates / sub-ordinates to strive for delivering superlative performance, thereby attaining corporate sales and revenue targets, within allocated funds and time limits.
Cultivating mutually beneficial relations with clients to ensure repeat & referral business
Setup and Optimize complete backend operations of E-Commerce- Order management, Catalog Management, Inventory Management, Logistics & MIS, Photo Shoots, Customer Servicing (CRM)
Spearhead internal team and external agencies for development of E-commerce portals.
Understanding business requirement and develop Organization Charts, Process flows SOP’s and strategically team hiring for better performance.
October 2019 till Present- National Sales Manager with The Sunbird Story
Responsible for Revenue growth
Mapping & targeting the potential clients of the market and develop the go to market strategy
Identify new sales/product and client opportunities and implement strategies to produce or secure them as the case requires.
Manage Key customer relationships and participate in closing strategic opportunities
Manage the sales teams, operations and resources to deliver profitable growth
Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives
Preparing and managing monthly, quarterly and annual sales reports
Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
Monthly Sales Report preparation and presentation
Leads or drives high value, complex and potentially highly political negotiations (e.g. at CXO, R&D Heads, Information Managers and other stakeholders level)
Ensure all policies, procedures, codes, are communicated and implemented within the sales/customer service team
Develop and prepare support material, lists and information packs for sales team in conjunction with the marketing team.
May 2019 till October 19 - Sr. Business Development Manager in Reliance Big ENT. Pvt Ltd
Achieves the total account and territory revenue growth (new sales and renewals)
Manages and closes all Deals (all products/solutions) negotiations on all products
Actively opens doors (identify contacts) to drive new sales in territory; responsible for new-sales
Develop strong sustainable relationships with relevant executive level and influencers at the customer organizations
Build and maintain relationships with key decision makers in- and outside key accounts; continue to expand executive level relationships at current customers
Establish and maintain high standards of product and company knowledge for all sales and service staff in order to deliver the best possible level of service and knowledge (consultative selling) that exceeds customer expectations and builds effective relationships.
January 2017 to April 2019- Key Account Manager in Alamy Images India Pvt Ltd
Reporting to the CEO of Alamy India operations for Sales & Marketing activities for new accounts in Delhi & Mumbai Region
Responsible for strategic account planning, ensuring appropriate input from other stakeholders, and focusing on the customer’s business strategy.
Overall account ownership: owns the overall strategy and planning of the customer engagement plan
Executes against the strategic account plan, driving active engagement with important Company’s stakeholders and influencers
Led a cross-functional team with representatives from research, production, post-production, sales and client servicing to ensure all the key accounts received timely and effective support regarding any issue.
Tracking and analyzing competitors’ product offerings, in terms of features and benefits as well as price points, in the market and acting accordingly
Handling Key Accounts in Corporates, Ad agencies, Editorial, Publication & Book Packagers etc
Handling Marketing activities as Brand Promotion, E-mailers, Print Ads, Digital Advertising, Photoshoots & Audio –Video Presentation
Co-ordinate with external agencies to develop and execute the campaign
March 2012 to December 2016- Regional Sales Manager with Lohia Networks Pvt. Ltd (KUNUZ.Com)
Identify best suited E Commerce platform and handled complete development as per the business requirement
Managing partnerships with E-com players like Amazon, Flipkart, Paytm, Jabong and other key partners
Key responsibility to manage Photoshoot, product Listing, banners and content management to improve visibility and discoverability of the products, promoted assortment, sub categories and entire listed catalogue
Develop supply chain system to implement JIT (Just in Time) product procurement policy for smoother operations with www.wadi.com Middle East based E-commerce Portal
Regular updation and review of the Task progression tracker with the Senior Management, highlighting the accomplishments and also impediments if any.
Skilled at supervising, hiring, mentoring and training the reporting team managing various roles comprising of Vendor Acquisition, inventory management, order fulfillment and cataloguing
Devised the Standard Operating procedures for the department
End to End Management of online marketplace partnerships in soft lines category
New Business acquisition, vendor Management, relationship management with category heads and other stake holders
September 2005 to February 2012 – Sales Manager with Photosindia.com Pvt Ltd
Development of New business, retaining of Existing clients of Stock Images
Product Sourcing from different Stock Agencies to achieve sales goals and overall growth
Manages client requests and expectations on all aspects of the Accounts assigned
Creating and executing strategies for Product development, marketing and sales of the products
Sales promotion activities such as Print Ad’s, Digital Marketing, E-mailers campaigns
Support product development initiatives and support technical development by providing market insights and competition trends.
Stay informed and analyze on industry trends and direct competitors.
January 2005 to August 2005 Channel Sales officer with MetLife India Insurance Co. Pvt. Ltd.
Creating Database of prospects, fixing appointments & meeting clients
Carry out the process of Financial needs Analysis
Create a need for the product through the process of Financial Planning
Closing sales of Life insurance products of METLIFE
Servicing clients, getting feedback & references
Master’s in Business Management from Birla Institute of Technology, Noida in 2004
Bachelor In Business Administration from AB College, Pathankot in 2002
Senior Secondary Education from J&K Board in 1999
Project Name : KunuzMart in Lohia Networks Pvt. Ltd.
Kunuz Mart provides a simple platform for retailers or supplier to manage their Orders / Pickups and Inventory for various Domestic and International marketplace e-commerce platform i.e. Wadi.com / Noon.com / Souq.com in UAE and Middle East:
Kunuz Mart having three basic modules, Seller Portal, Order Portal and Admin. Product management i.e. Inventory, Pricing, POs, Orders and Payment on various ecommerce platforms
Independent seller panel, where local retailers from India can manage various products i.e. Apparel, Shoes, Accessories, Electronics etc.
Seller received various orders under JIT and SRS Order models
Admin Module for managing Sellers/ Customers / Products/ Payment etc.
Seller help center support the seller for selling products online.
Warehouse Module for managing product inventory
Capturing various product and their descriptions
Project Name: Admin Control Panel in Photosindia.com Pvt. Ltd.
Admin Control Panel is a complete application (ERP) for processing various transactions in a Company
Separate Module for photographers to upload images / videos.
Invoice Creation and Royalties Calculation
Reports (PDF, Crystal Reports, CSV and Excel)
Online Backup Management
Online Currency Converter (Allow users to create invoice in 25 different currency formats)
Securing Ist Position in fourth and fifth trimesters of MBA
Participated in the organizing committee on the “International Conference on supply chain & Technology in retail” at FICCI.”
Date of Birth : 18th January, 1981
Father’s Name : Lt. Sh M. L. Koul
Contact Address : Flat No 404, Chattarpur Enclave-2, New Delhi
Languages Known : English, Hindi