Global Operations & Supply
chain Mgmt., ISB, Hyd in 2011
PGDM Marketing & Operations,
IIM, Lucknow in 1997
BE E&C UVCE, Bangalore 1995
Certified ACE Associate & ACE Tools
UTC/Coca-Cola Certified Opex
Excellence & COE Auditor (6-Sigma
Black Belt / Lean )
Leadership Excellence Accelerated
Program (LEAP) by Coca-Cola
ZED certified consultant
Expert (Nov 2016 – till date)
VP–Manufacturing, ECE Industries
Aquapurum Water Private Ltd,
Blore, Chief Operating Officer
(Aug 2015 – Oct 2016)
Hindustan Coca-Cola Beverages
Pvt Ltd. Centre of Operational
Excellence – National Head,
Gurgaon (Oct 2011 - Apr 2015)
United Technologies (UTC),
Otis Elevator Company (I)
Head of Operations, - Customer,
Engineering Distribution& Quality,
Bangalore - (April 08 - Sep 11)
Head of Quality – Bangalore
Works, Bangalore –
(Jan 04 - March 08)
Head of Operations & Quality-
Northern Region, New Delhi
(May '97 - Dec ’03)
Professional Experience / Projects
Business Ops/SCM Leader
Transformation, Planning & distribution,
Manufacturing, Logistics, Procurement,
Bangalore - INDIA
Professional Summary: I have delivered exceptional outcomes in diverse organizations for over 20+ years across various facets of the Business, Operations, End-to–End supply chain and related services including technology (IT), infrastructure, vendors and strategy to ensure maximization of Customer Value.
Teams that I have led/developed have relentlessly delivered above plan results, concurrently setting new benchmarks with entrepreneurial passion. My approach has been hands-on, start at the basics when complex, First time right approach, Data linked processes, challenging status-quo and leading from the front at the same time empowering the teams. Thereafter, ensuring self-diagnostic mode using IT based control processes & performance. Operations & Supply chain Expert ( 2016 – till date)
Leading a Zero Cost Transformation of the legacy Elevator manufacturing unit – Ece Industries as SVP– Manufacturing from May 2018 – Dec 2019 This involved implementation of Lean tools & culture change practices across the entire supply chain. o Handling the factory P&L
o Doubling Productivity with Existing manpower & equipment o Setup 3PL operations for Inventory & dispatch (RM & FG) o Complete Procurement & Planning process mapping & implementation. o WMS & IT driven production monitoring system to augment LEAN tools usage.
Expert, Mckinsey & Company, Implemented a Lean transformation program with real-time digital data enablement for a leading garment exporter across its 50 factories. o IT enabled tools & processes led productivity by ~50% with ~25% less resources. o Training the leadership teams, internal transition teams for replication & problem solving using Lean methodology.
Chief Operating Officer, Aquapurum Water Private Limited (Aug 2015– Oct 2016). Startup focused on using fuel cells to power high volume water purification plants for remote locations – off grid locations.
o Designed & Setup entire business model, Vendors & executed the pilot projects.
National Head - Centre of Operational Excellence, Hindustan Coca-Cola Beverages Private Limited (HCCBPL), (Oct 2011 - Apr 2015)
o Setting up a global Centre of Excellence (COE) for India and interact with other COE’s in Germany, China, Philippines, Brazil along with Atlanta, BIG-HQ o Institutionalize Lean & 6sigma processes across 24 Plants & 60 Depots o Setting up the Planning function organization along-with the latest software tools for Demand /Ops /Inventory/Plng (DOIP) functions.
o Distribution & Transportation – Developed direct Sales & Distribution framework & a dynamic operating model using digital order taking, PJP, tell-sell, depot redn, etc. o 1ST Green-Field Mega-warehouse with WMS rolled-out & also started 3 New CoE’s. o INDIA-COE was rated best No.1, by Coca-Cola HQ in supply chain.
Head of Operations- UTC, OTIS Elevators - (April 08 -Sep 11). The factory Designs/produces the state of the art elevators for India& SE Asia markets. o Handling the factory P&L
o factory was declared ACE – Silver and ranked in top 5 factories of UTC in terms of Lean & operational excellence, TPM, JIT & flexible manufacturing with >95% OTIF. o Productivity tripled with the same footprint & also setup a mega warehouse, o Global record for having over 3000 day’s accident free operations. o Commencing/Managing of Direct Sales & Exports to SE Asia & Africa. o Global sourcing & vendor management for OTIS & UTC suppliers. o Achieved Gold rating of customer satisfaction in a span of 3 years. o E-logistics IT system –Sales Enquiry to customer handover & JDE
Head of Quality – Bangalore Works, Bangalore – (Jan 04 - March 08) o “< 24 hour” field Turn-back resolution from the Daily Quality Action office o MR QMS & Q+ (UTC worldwide supplier Evaluation) Auditor o Introduction of Test Director – global IT tool for customer feedback & analysis.
Head of Operations & Quality- Northern Region, New Delhi – (May '97 - Dec ’03) o Declared No 1 by MBA-Gallup on customer satisfaction & 100% increase in completions with cost reduction of 43% & ZERO Safety Incidents o Highest closeout margin per project in the country for 4 consecutive years. o Managed the regional vendor operations & procurement o Nominated to Asia-Pacific Middle Managers Group
Certifications & Associations