QUALIFICATIONS & SKILLS

Creation of corporate, marketing, and web communication materials such as, but not limited to: websites, social media sites, mass mailings, brochures, newsletters, market surveys, fliers

Organized, customer focused, detail oriented, meets deadlines, passionate, persistent, creative, highly motivated, and learns new responsibilities quickly

Advanced and adept with Microsoft Office Publisher, PowerPoint, Word, Excel, Access, Outlook, Adobe Creative Suite InDesign, Photoshop, Illustrator, as well as Acrobat, Flash, Coral

Integrate multimedia such as real animation and video, audio, and streaming technologies

Working knowledge and experience with CRM, SEO, HTML, SQL, B2B/ B2C, SEM, Oracle, Marketo, Pardot, Eloqua, JavaScript, Adobe, Salesforce, and dual Mac/PC.

WORK EXPERIENCE

Sales Associate- Dillard’s Houston, TX, Fall 2019- Winter 2020

Serve as the sales associate for Dillard’s department stores striving to meet sales goals and maintaining neatness throughout the store

Create a positive customer experience through meeting, greeting and making a connection with customers; This includes advising and recommending products based on customer’s wants and needs; this includes building trust and ensuring high levels of customer satisfaction

Direct and implement merchandising on the floor in several departments, by producing outstanding results in different areas such as the signings, the pricings, the inventories, visuals

Explain store- member benefits and encourage customers to sign up by promoting discounts

Work with senior level directors, sales managers, sales associates to determine store requirements

Execute the six P’s of marketing- products, pricings, promotions, places, people and processes.

Sales Associate/Merchandiser Support Associate- Macy’s Inc. - Houston, TX Fall 2015- Winter 2019

Serve as the sales associate/ merchandiser support associate for Macy’s department stores to support day to day operations by having a visual mindset that helps organizing, designing, and stock products throughout the stores and create a positive customer experience

Direct and implement merchandising on the floor in several departments, by producing outstanding results in different areas such as the magic selling, the signings, the pricings, the inventories, and the visuals

Work with senior level directors, floor managers, the merchandising team, and associates to determine the requirements for radio frequency handhelds, fulfillments, hazardous materials shipping, recoveries, and replenishments

Execute the six P’s of marketing- products, pricings, promotions, places, people, and processes.

Administrative Support Assistant/ Management Assistant Intern- US Army Medical and Dental Command- Fort Sam Houston, TX January 2015- August 2015; April 2014- July 2014

Served as the administrative support assistant and management assistant intern in support of a 276 million dollar organization in the Department of Defense that is responsible for the dental and medical health of all Army beneficiaries

Executed and supported highly visible programs such as the MEDCOM/ DENCOM Change of Command, a MEDCOM/ DENCOM leadership conference, and a Major General promotion ceremony

Worked with senior level directors as well as the graphic design team to determine the requirements for an Army wide initiative called “Going First Class”; this included web, email, and mobile design, as well as creating posters, billboards, flyers, and brochures

Directed document archiving projects, newsletter preparations, and completed several professional development events and programs

Processed, filed, and scanned MEDCOM/ DENCOM classified information documents

Coordinated and scheduled meetings and conferences between proper MEDCOM/ DENCOM personnel and executive travel arrangements for employees alike

Communicated in an effective manner both in writing and orally when relaying messages between staff members and/ or customers; Utilize the phone receipt book for employees and customers including taking calls and logging proper information from visitors and customers on behalf of other employees

Managed process to obtain MEDCOM/ DENCOM badges and correct building access for new MEDCOM/ DENCOM employees and visitors, and terminating badges of outgoing MEDCOM/ DENCOM employees

Send and receive mail packages for all MEDCOM/ DENCOM employees and customers alike; this includes but not limited to, driving a vehicle to pick up and drop off accountable mails at the post office, signing out and logging all accountable mails to proper personnel

Tracked employee training records and notified employees of their training records and status; Performed general procurement purchases of office supplies and materials

Corporate Communications/ Public Affairs Intern- Aramco Services Company- Houston, TX Summer 2012

Executed strategic communications for Aramco Services Company and Saudi Aramco with multiple local media industry outlets in order to promote current corporate events to various stakeholders around the world

Published corporate newsletters and articles with the Houston Chronicle that highlighted various aspects and accomplishments of Aramco Services Company and Saudi Aramco

Served as a coeditor for the Aramco Services Company/ Saudi Aramco’s magazine “Al- Ayyam Al- Jamilah”, “Saudi Aramco World” and provided a chronological employee reference guide http://www.aramcoservices.com/Publications/Al-Ayyam-Al-Jamilah.aspx

Designed and constructed a new web page for Aramco Services Company called “Houston Food Bank” http://www.aramcoservices.com/In-the-Community/Community/Houston-Food-Bank.aspx

Supported the transformation of Saudi Aramco to a fully-integrated oil, gas & chemical company

Communicated in an effective manner both in writing and orally when relaying messages between staff members and/ or customers.

Substitute Teacher/ Substitute Paraprofessional- Cypress Fairbanks Independent School District- Houston, TX Winter 2017- Present

Serve as a substitute teacher/ substitute paraprofessional for all elementary, middle, and high schools

Instruct, implement, execute existing, and teaching students lesson plans per teachers’ request

Comply with the students’ Individual Education Plans and Annual Review and Dismissal Plans.

Recreation Technician- Bear Creek United Methodist Church- Houston, TX Summer 2009

Led and operated youth group camps for elementary and middle school aged children; created various creative activities and projects with an emphasis on science and technology as well as emerging and influential countries

Collaborated with other recreation technicians and camp directors emphasizing teamwork

EDUCATION

The University of Texas at San Antonio

Bachelor of Business Administration in Marketing December 2013

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