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Executive Support

Location:
Sharjah, United Arab Emirates
Posted:
December 20, 2020

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Resume:

MEGHANA TADICHARLA

CUSTOMER SUPPORT EXECUTIVE

I aspire for a challenging position in a professional organization where I can enhance my responsibility, using my professional skills and efficiency to communicate my ideas and views and commit myself for achieving organizational objectives with the team-effort and my positive attitude and performance. adit57@r.postjobfree.com +971*********/ +919********* VISAKHAPATNAM, INDIA WORK EXPERIENCE

Customer support executive

Head Digital Works

02/2018 - 02/2020, Hyderabad, INDIA

Promoted as a HOST for an Internal programme,

Worked combinely with Customer Retention Management (CRM). Trained freshers on soft skills (Basic telephone etiquettes, How to handle/control the call).

Associate Technical support.

Tech Mahindra Pvt Ltd.

02/2017 - 01/2018, Hyderabad, INDIA

Manage Inbound & outbound calls, escalation calls. Providing appropriate resolution to the customers. Capable of identifying the performance and worked to meet the requirements.

PERSONAL PROJECTS

GSM based home automation (2017)

The product determines the electronic home appliances which are on/off condition. The device sends a SMS to the official mobile phone if the appliances are in on/off condition.

Hindustan Shipyard Limited (2017)

Undergone the training in various “Communication systems used in ships”. EDUCATION

BACHELOR OF TECHNOLOGY-ECE

Raghu Institute of Technology,

2014 - 2017, Vizianagaram, INDIA

ECE- 7.0 CGPE

Central Board of Secondary Education

Kendriya Vidyalaya, INS Kalinga.

2011, Visakhapatnam, INDIA

Class X- 7.0 CGPE

SKILLS

Basic C. programming MS Offiice-10

Good leadership quality

Able to communicate well Windows, iOS

ACHIEVEMENTS

GSM Appreciation Certificate (2017)

Received an Appreciation Certificate for presenting a project on GSM based Home Automation at Vizag Technical Fest, Andhra University

Art Expo competition (2016)

Won 1st prize in Art Expo competition in Avartana-2k16 conducted by GVP College for Degree and P.G. Courses. Young World Painting Competition

Represented my school for the Young World Painting Competition from 6th to 10th class

CERTIFICATES

Advances in Digital Signal Processing (2016)

Participated in a workshop on “Advances in Digital Signal Processing” conducted by MVGR co-sponsored by IEEE Vizag. Zonal Round of RoboTryst (2015)

Participated in Zonal Round of RoboTryst-2015 in association with Annual Technical Festival of IIT-Delhi.

painting at Inter-School Talent Contest

Participated in painting at Inter-School Talent Contest in intermediate conducted by GITAM institute of management. ORGANIZATIONS

Head Digital Works (2018 - 2020)

Tech Mahindra Pvt Ltd (2017 - 2018)

LANGUAGES

English

Full Professional Proficiency

Hindi

Full Professional Proficiency

Telugu

Full Professional Proficiency

Achievements/Tasks

Achievements/Tasks

Courses

Courses



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