DIDEM ALPASLAN
EXPERIENCED PROFESSIONAL
CONTACT
adiqw4@r.postjobfree.com
Hauppauge, NY.
OBJECTIVE
Initiative-taking executive level professional with several years of property management experience. My goal is to advance my career and become a more versatile and valuable asset to your organization.
SKILLS
MS OFFICE PRODUCTS
MRI, LRO, REAL PAGE PRODUCTS, LEASE LABS
SELF STARTER
WORK WELL UNDER PRESSURE
EFFECTIVE COMMUNICATOR
INNOVATIVE THINKER
SOLUTION DRIVEN
HIGHLY ADAPTABLE
CREATIVE
MOTIVATED
EXCEPTIONAL INTERPERSONAL SKILLS
DATA ANALYTICS
LEADERSHIP
MARKETING
BILINGUAL
EXPERIENCE
ASST. PROPERTY MANAGER BAINBRIDGE HAUPPAUGE, NY.
2016- November 2020 Acquisition
•Helped manage the daily operations of 656 unit apartment community.
•Orchestrated all accounting process.
•Managed and represented all eviction proceedings.
•Responsible for all facets of subsidized housing processes.
•Conducted applications, new leases, lease renewals, term changes and rates.
•Constructed a positive environment for staff members and residents via interpersonal communication.
•Managed and trained staff.
•Proficient with workers comp, incident report policies and guidelines.
•Maintained active membership to both the Bainbridge Mentoring and Bainbridge Social Media Ambassador program.
•Initiated marketing efforts onsite, offsite, and via social media.
•Effectively reduced delinquency from 28% to 1%.
•Generated in average of $45,000.00 income per quarter from collection accounts.
•Collaborated with maintenance team to ensure resident satisfaction.
•Assisted staff with technical and software issues.
Successfully assisted with set up and close out of properties during acquisition.
ASST. PROPERTY MANAGER BAINBRIDGE WINTER PARK, FL.
2013-2016
•Assisted with property management duties of 324 Apartment Community.
•Communicated with property residents regarding community updates and notices.
•Collected and processed monthly rental payments. Maintained complete and accurate records of all financial transactions.
•Managed accounting process for month end and pre close activities.
•Initiated eviction process when required.
•Processed lease renewals and updates to include term changes and rates.
•Initiated marketing efforts onsite, offsite, and via social media.
•Reduced delinquency from 6% to below 1%.
•Coordinated with service and maintenance teams to ensure resident satisfaction.
LEASING CONSULTANT EQUITY RESIDENTIAL WINTER PARK, FL.
2011-2013 Acquisition
•Managed general office operations.
•Followed up with potential sales leads to close.
•Completely and accurately processed renal applications.
•Managed full leasing process and acquisition of new residents.
•Initiate maintenance requests and follow ups.
•Thoroughly explained lease provisions and community policies.
•Oversaw the conflict resolution process to ensure a professional and customer focused experience.
•Secured lease renewals of existing residents.
•Processed and college on rental payments/deposits.
•Awarded Rookie of the year for Orlando Portfolio in 2011
•Recognized amongst peers on multiple occasions as Top Sales Performer for each quarter.
INTERPRETER/TRANSLATOR ALBORS & ALNET ORLANDO, FL.
2008-2015
•Translated immigration, medical, and legal documents.
•Provided translation services for various clients to include medical and legal professionals.
•Ensured clear and concise written/verbal translated messages reached their intended target.
•Researched industry specific terminology to ensure accuracy.
EDUCATION
Masters in Mental Health Counseling
2012-2015
Palm Beach Atlantic University
Bachelors of Science in Psychology
2008-2012
University of Central Florida
Associates in Arts, General Studies
2006-2008
Valencia Community College