Georgette Ivery

**** ********** **** • Louisville, KY 40229• 502-***-**** • adiqss@r.postjobfree.com

Summary of Qualifications

Insurance Claims

Record Keeping

Switchboard Receptionist

Scanning documents into EMR system

Appointment Scheduling

Front Desk Patient Intake

Medical Terminology

Coding & Billing

Professional Development

Ken-ton UFSD Dept. of Continuing Education June 2015

S.O.A.R Medical Secretary Training

Completed educational internship in EMR, Billing, Dental Reception, Patient Intake and Check Out, Scanning paper files into electronic records with X-Rays. Knowledge of Medisoft patient billing management system and spreadsheet. Certificate awarded in Medical Terminology. Comprehensive knowledge and understanding of ICD-10, CPT, and HCPCS

Experience

02/19 to 06/20

Customer Service Agent

Teleperformance Louisville, KY

Teleperformance is an online bank that, service the needs of military and their families who are deployed worldwide. We handle all aspects of their banking needs which include frauds, stop payments on checks, set up money transfers to outside banks and assist the member with the transfer or we transfer for them, increase ATM debit card amount at the ATM machine. Status their profile to accommodate their level of banking request.

Patient Account representative 10/15 to 01/19

Medassist Louisville, KY

Assist patients with settling their account balances, setting up payment arrangements, taking

payments over the phone, identifying and gathering new insurance information. Screening for

financial aid assistance, answering questions regarding billing of claims and resolving accounts while

maneuvering between two systems. As of 5/17/17 transferred to the hospital billing section within the company where we follow up on denied claims, submit appeals, submit new claims, created and close batches as needed for write offs.

Medical Biller 10/09 to 01/11

lincare inc. Amherst, NY

Verified policy benefits with insurance company and submitted claims, revised and updated price tables. Worked the aging and denial reports, collected funds due for services rendered from insurance companies and patients. Knowledge of insurance claims, processed credits to return to various insurances for overpayment of claims. Answered phones and responded to patient inquiries.

Medical Biller 10/08 to 05/09

buffalo pharmacies Inc. Buffalo NY

Administered the process of billing third party payers for no-fault, workers' compensation, private insurance carrier, Medicare, and Medicaid, e-pace protocols to process claims, posted payments, and resolve problems. Followed up on pending and denied claims to resolution and maintained multi-line phone system.

Reference provided upon request