ABOUT ME

Accessible, posi ve and deadline-focused Individual with a couple of years of experience

working with teams in a fast-paced environment.

I am looking to further develop my skillsets. With a strategic approach i am looking to move up with a keen eye for learning.

WORK EXPERIENCE

Sales Execu ve

JHA Advisory Services Pvt. Ltd. / Mumbai / Feb 2019 - Jun 2019

• Approve loans within specified limits, and refer loan applica ons outside those limits to management for approval.

• Meet with applicants to obtain informa on for loan applica ons and to answer ques ons about the process.

• Analyze applicant’s financial status, credit, and property evalua ons to determine feasibility of gran ng loans.

• Explain to customers the different types of loans and credit op ons that are available, as well as the terms of those services.

Customer Care Officer

RELIANCE GENERAL INSURANCE CO. LTD. / Mumbai / Jul 2019 - Sep 2020

• Respond and resolve customer queries via phone, email, and in-person

• Direct customers to online resources

• Update customer records in the system, including notes about interac ons

• Pitch ideas for improving customer care and experience

• Create and maintain reports about customer interac ons EDUCATION

BBA

Madhurai Kamraj University / 2017

Undergraduate

AIL OF NEW ZEALAND LTD. / Aukland / 2013

HSC

Holy Family / Mumbai / 2011

Sukhmit Singh

S A L E S & C U S T O M E R C A R E E X E C U T I V E

+91-832*******

adilfd@r.postjobfree.com

Mumbai, India

SKILLS

Mul -Task Management

Issue resolu on

Upsell opportuni es

Public rela ons

Coordina ng paperwork