Vanessa Medina

**** **** ***** **., ***** Hills CA. 91709 909-***-**** adik8v@r.postjobfree.com

Professional Summary:

Accounts Receivables

Billing Invoicing

Collections

Researching Reconciliations

Deposits (Cash/Credit Cards/Checks)

Customer Service

Administrative Support

Multi-Tasking

Dependable

Quick Learner

Account Receivables Admin.

Heritage Oak Private Education, (10/2017-10/2020)

Managed all current and past due Tuition Income. Posted all incoming and outgoing deposits, while maintaining records of aging reports. Generated 700 Invoices per academic year. Reconciliation of past due debt and monitored deactivated auto-payments. Performed collections on past due invoices. Practiced in normal clerical duties, resolved outstanding invoices, and assisted in resolutions. Performed excellent customer service for client questions regarding fees and general academic resources. Supported Controller, in receiving Non-HR documentation and handled confidential mail. Communicated directly with bank when depositing checks online and program malfunctions would occur. Scheduled courier for cash pickup. Supported other departments when short staffed.

Operation Specialist

Waste Management Contract (Office Team a Robert Half International Company) (11/2014-10//2017)

Worked with Waste Management Special Waste Division. Scheduling Hazardous and Non-hazardous Waste. Dispatched all orders received from customers to our Rolloff Drivers. At the time we had a large contract with SCE, which provided 50% of our work. Orders were received by phone and email primarily. The job with Southern California Edison was for the removal of poles. We would dispatch drivers to SCE jobsite to drop off unload bins for removal of poles and or to relocate bins on their jobsite. Some of the removal was for fire damage poles. Coordinated cost efficiency for customer convenience, of where to best dispose of their materials. Worked directly with large companies like Miller Environmental and AMPCO. Had some special projects with LAX, Disneyland and Kaiser Permanente. My role as an Operation Specialist also included to relieve upper management on Administrative and Clerical Responsibilities.

Administrative Assistant

Schrader’s Medical Supply Contract (Express Employment Professionals) (03/2013 to 08/2014)

This assignment was a temporary position in which the primary purpose was supporting the Executive Team by performing numerous job functions in various departments. For instance on a daily basis billed internal accounts for medi-care, supported customer service with data entry phone orders, input update of price changes for products in purchasing, processed accounts payables, assisted account receivables with collections, processed 400 invoices per week, maintained relationships with facility vendors, coordinated building services as needed, and maintained petty cash box.

Administrative Assistant

MRS Construction (10/2004-01/2013) part time to full time

While employed with MRS Construction, also known previously as Custom Discount Cabinets and Countertops, customer service and clerical administration was a daily work assignment for seven years. Throughout the years I also obtained knowledge in accounts receivables and payables with Peachtree Software. Provided assistance for project supervision, preliminary lien registration of 20 day notice to owners of payment in full or end of contract(stop notice), Releases such as conditional, unconditional, and final, accounts payables, cashier, appointment setting, material coordinating and purchases.

Customer Service and Sales Representative

Wells Fargo Bank (02/2008 to 07/2009)

Wells Fargo was a banking environment dedicated to customer service and cross sales. A typical day at Wells Fargo was to perform customer relations, and provide marketing needs to customers' individual living situations. Supported cashiers when needed. Along with these tasks, teamwork was an essential tool in efforts of providing excellent service.

Mortgage Consultant

Conquist America (11/1/2005 to 06//01/2007)

Helped customers identify mortgage opportunities, evaluated individual customer financial situations. Developed and maintained customers’ first interest in order to develop the best scenario for customers’ needs. Attended most recent financial opportunity meetings, on a weekly basis to keep up to date opportunities resources open to customers. Provided telemarketing assistance to team members, to maintain customer satisfaction.

Sopp Ford Truck Center, Administrative Assistant 01/01/2003 to 11/1/2005

Data entry for pre received autos, and accounting data entry for technician’s payroll. Customer service, for Service Director, and cashier. Customer relations for warranty data entry, and verified customers concerns. Receptionist support.

Penske Toyota, Cashier, Downey

09/01/2001 to 1/01/2003

Cashier clerk for service and parts department. Data entry for technicians’ reports. Customer Service and clerical support. Provided quality control for incoming calls to service advisors.

Technical Summary: PC knowledge with Microsoft Office365, Windows, 2003, 2007, 2010, Excel, Windows, Power Point, 10-key, AS400, Eclipse NetSuite Software, and Solar. Knowledgeable with all fax machines, printers, and scanners.

Education

University of Phoenix, Gardena and Diamond Bar, CA.

Completion of General Education, and Associates Degree Specifically in Criminology.

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