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Director of operations

Location:
Markham, ON, Canada
Posted:
December 08, 2020

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Resume:

Sadia Shafique

CPA, CGA, H.B.Comm., B.Sc.(P)

Having obsession and dream to teach, looking for an opportunity in teaching field where I can apply my interpersonal and educational skills to train individuals seeking knowledge. I am experienced and proficient in managing office operations with exceptional team supervision, project coordination and analytical problem-solving skills. I also have skills to optimize resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams. Efficiently supervise and enhance work of field teams performing work according to challenging schedules. Skilled team leader with proven knowledge and expertise. Skills

Excellent

Instructional best practices

Excellent

Positive and encouraging

Excellent

Critical Thinking

Excellent

Detailed instruction

Kind and empathetic educator

Work History

2017-05 - Current Director of Operations

MASS- A Team Of Professional Accountants, North York, ON Collaborated with management and fellow supervisors to organize efficient site operations and achieve demanding schedule targets. Supported and trained team of upto 15 members to maximize quality and work efficiency.

Boosted team productivity and efficiency by leveraging top-notch organization and communication abilities.

2009-08 - 2017-04 Senior Office Administrator

AR Rahman Tax & Accounting Services Inc, Toronto, ON 32 Henry Bauer Ave Markham, ON,

L6C 0W8

1-647-***-****

adigbm@r.postjobfree.com

Excellent

Conducted workshops for staff of upto 5 team members to train them for office admin processes

Prepared T1 tax preparation course material and conducted in-house training of upto 18 seasonal hired personnel for each year's tax season Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.

Trained and supervised newly hired staff and implemented mentoring program that offered positive employee engagement. 2010-06 - 2011-05 Office Assistant

Newcomer Women's Services Toronto, Toronto, ON

Conducted Saturday maths workshops for 15-20 kids of newcomer women enrolled in LINC program at NEW.

Conducted computer basics learning workshops each week for upto 12 ladies registered at NEW.

Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.

Compiled company information and related material and distributed it to candidates.

Organized, stored and retrieved files to enhance daily operations and support customer needs.

Coordinated board and committee meetings, including schedules, information preparation and distribution.

2004-09 - 2006-06 Senior Science Teacher

Bahria Foundation College, Lahore, Pakistan

Kept classroom of upto 40 students, engaged and encouraged to fully participate in class discussions and share thoughts on course material. Tested students through quizzes, exams and projects to assess learning styles and determine whether to adjust or replace current teaching strategies. Planned, prepared and participated in weekly meetings and events. Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Education

2009-05 - 2017-04 CPA, CGA

Certified General Accountants - Toronto, ON

2014-04 - 2016-10 H.B.Comm.: Accounting And Computer Science Laurentian University - Sudbury, ON

1992-09 - 1994-10 Bachelor of Science: Mathematics And Physics University Of Punjab - Lahore, Pakistan

Volunteering

Helping deserving individuals in preparation and filing the tax returns in free tax clinics under CVTIP program for past 2 years.



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