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Manager Customer Service

Location:
Al Masfalah, Makkah, Saudi Arabia
Posted:
December 30, 2020

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Resume:

Faisal Hussein Abdullah Al-Naiziy

+966********* - adid5b@r.postjobfree.com

The goal is to ensure our guests enjoy themselves and plan to return to our facilities

* Education :-

- The associate Degree of college of Technology From the department of Hotel & Tourism in the field of

Travel & Tourism, grade:Excellent With the second honor degree Dated 25may17 .

-Training Program of Hospitality Food & Beverage Services, grade : Very Good Dated 09jul14 .

* Objective:-

- Airline Reservation Officer in the Agency Holidays Sun Travel & Tourism in Taif, form 2017 to 2019.

- Hotel receptionist at Safwa Al Amal Hotel and Suites in Taif Al-Hada, from 2015 to 2017 .

* Training Experience & workshop _:-

- Program Tomoh of Customer service and sales .

- Program Tomoh of Executive skills .

- program from the Community Service Center and ongoing training of sales management skills .

- Training workshop entitled The concept and importance of quality in tourism services .

- Training workshop entitled Security and safety in the tourism sector .

- Training workshop entitled Developing the skills of workers in furnished housing units .

- Program Doroob of Customer service skills course .

- Program Doroob of Travel Agent - Dive into tourism .

* Skills :-

- Familiarity with the standards of the tourism & hospitality industries .

- Leadership in customer service .

- Proficiency in Microsoft applications such as Word, PowerPoint and Outlook .

- Fluency in English .

- Work experience as guest relations manager, hotel manager .



Contact this candidate