Hotel, Lodge, Restaurant Management and Chef Resume

Jan Hendrik van Schalkwyk

** ********** ****

Aston Manor, Kempton Park

Phone: 060-***-****

Email: adicye@r.postjobfree.com

Skype: hendrik_vanschalkwyk

Whatsapp: 060-***-****

Objective: To obtain a position as a Lodge/Hotel Manager that will allow me to utilize my managerial, organizational and leadership skills in a unique Lodge/Hotel environment.

EDUCATION:

Junior Chef Course, December 1993

Advance Chef Course, September 1996

Club Managers Course, South African Air Force., November 1999

SUMMARY OF QUALIFICATIONS:

Excellent verbal and written communication skills

Excellent guest, customer, and employee relations skills

Excellent proactive attitude towards work

Proven track record in delivering quality services to customers

Strong ability to provide effective leadership and goal setting skills

Experience in food preparation and providing daily supervision to food prep and server staff

Experience creating recipes for food preparation, planning menus, maintaining food inventory ledger, monitoring food costs, and preparing monthly/yearly reports and budgets

Excellent organizational and time management skills

Experience working a varied schedule, including weekends, holidays, and evenings

Knowledge and understanding of food, beverage, and labor and safety rules and laws

Experience serving as an appropriate image role model that is reflective of the hotel's values and culture

Experience promoting excellent quality, customer service, cleanliness, and safety standards to other employees

Experience hiring and training new and existing employees to perform efficiently and effectively

PROFESSIONAL EXPERIENCE:

SELFEMPLOYED

Owner

Present

I do have my own woodworking factory and build and install personal and unique furniture

I am involved with different Hotels and lodges/guesthouses to help the owners plan and lay out different sections on their businesses premises for a better service and income.

Do any maintenance to buildings and household.

Awelani Resort TFPD

Lodge manager

Covid lockdown closure

Supervise day-to-day shift activities

Ensure all staff get training as they are all local and has NO experience and have the tools and equipment needed to effectively carry out their job function

Development and implementation of new menus and local food and beverage marketing programs

Plan and purchasing of all equipment and food and beverage needed for day to day running.

Maintain procedures to ensure the security and proper storage of room service inventory and equipment

Ensure the security of money, credit, and financial transactions, supplies, inventory, and uniforms in a timely and efficient manner, and minimize waste and control costs

Participate in taking supply inventory

Ensure that all equipment is in proper operational condition and is cleaned on a regular basis

Ensure that all facilities are cleaned and properly stocked according to anticipated business volumes.

Ensure that all security is in place at the main gate and on the premises.

Ensure that all guests get personal attention to make their stay unforgettable.

Ensure all staff are doing the work at the self-catering chalets tented camp and rooms and in charge of guest there and upholding of facilitation.

Responsible for all activities on resort.

Upholding and inspection of the fence and roads around resort.

Planning and lying out of walking trails and discover new walking trails.

Upholding the sewage system and fresh water to the resort.

See after wild animals on the resort.

Giving input in further planning for development.

Represent between parks board and tourism board for the resorts development.

Making bird lists and up keeping for all guests.

Maintaining tented camp, Chalets and backpackers.

All HR on premises.

Housekeeping and laundry, maintenance, security.

Maintaining all stock on premises.

Little Switzerland Resort

Hotel Manager

September 2016 - April 2019

Supervise day-to-day shift activities

Ensure all staff are properly trained and certified and have the tools and equipment needed to effectively carry out their job function

Assist in the development and implementation of new menus and local food and beverage marketing programs

Participate in and maintain system-wide food and beverage marketing programs

Maintain procedures to ensure the security and proper storage of room service inventory and equipment

Ensure the security of money, credit, and financial transactions, supplies, inventory, and uniforms in a timely and efficient manner, and minimize waste and control costs

Participate in taking supply inventory

Ensure that all equipment is in proper operational condition and is cleaned on a regular basis

Ensure that all facilities are cleaned and properly stocked according to anticipated business volumes

Ensure that all guests get personal attention to make their stay unforgettable.

Ensure all staff are doing the work at the self-catering chalets and in charge of guest there and upholding of facilitation.

Responsible for all activities on resort.

In charge of all in-house training on premises.

Running the OEM for the property.

Doing the Health and Safety on premises.

Looking after 30 000 hectares with fire prevention, burning fire belts and hiking trails

Do all conferencing and liaison.

Make sure that everything is running smooth at shop and petrol station and ordering of stock.

All food and beverage and banqueting on premises.

Overseeing and in charge of duty managers, kitchen, housekeeping, maintenance, restaurants, shops, spa, petrol station, kids club, all activities on premises like quad biking, go-carts, horse riding, walking trails, fishing, put-put, tennis courts, bowling green, self-catering and swimming pools.

All security on premises.

Palmnut Lodge 4 star

August 2013 – August 2016

Handing over to new owner as I sold the business as a going concern and closing of all accounts and help to open new ones.

January 2014 the owner asked me to stay on and help him renovate and expand the business.

All plans were planned by me and the owner and approved and I had to be a foreman to oversee all building and changes that we needed.

The Lodge went from a 10 bedroom double story to a 34 bedroom 3 stories with hair dresser, massage pallor, VIP condos, 3 bar areas, 2 restaurants and a club.

After completion the owner asked me to stay on but there were too many personal feelings attached as my kids grew up there so I did not accept the offer and he understood as he knew my family.

Palmnut Lodge 4 star

March 2002 – July 2013

Owner and General Manager

Supervise day-to-day shift activities

Ensure all staff are properly trained and certified and have the tools and equipment needed to effectively carry out their job function

Assist in the development and implementation of new menus and local food and beverage marketing programs

Participate in and maintain system-wide food and beverage marketing programs

Experience meeting budgeted revenue goals, control expenses, and labor costs, and maximize profitability within all areas of food and beverage

Preparation of the annual operating budget.

Maintain procedures to ensure the security and proper storage of room service inventory and equipment

Ensure the security of money, credit, and financial transactions, supplies, inventory, and uniforms in a timely and efficient manner, and minimize waste and control costs

Participate in taking supply inventory

Ensure that all equipment is in proper operational condition and is cleaned on a regular basis

Ensure that all facilities are cleaned and properly stocked according to anticipated business volumes

Ensure that all guests get personal attention to make their stay unforgettable.

South African Air force

April 1989 – April 2002

Manager

Food preparation and provided daily supervision to food service staff to ensure compliance with State Department of Health regulations

Created recipes for food preparation, planned menus, maintained food inventory ledger, monitored food costs.

1992 Waterkloof Air Force base VIP movements:

Performed as manager to prepare food and serve the following state presidents and their guests:

1992 President De Klerk

1993 President Mandela

2000 President Mbeki

2000 Training Co-coordinator SAAF School of cookery.

2001 Managing a Club.

2002 Air Force Base Hoedspruit:

Managing 3 Clubs and running financials.

Planning and preparing for VIP functions.

Developed good customer relations

Made arrangements for special occasion activities

Performed other duties as assigned

Duneden Hotel

June 1987 – May 1989

In charge of Ladies bar, and 2 other bars.

See that shifts of bar staff are worked out and stock control and ordering of new stock.

See that staff is on time and that they do their duties as prescribed to them.

Cashing up at closing time and taking till readings to make sure there are no shortages.

REFERENCES:

Steven Wales Work Work: 012-*******

Cell : 084*******

Niel Kidson Work Cell : 082*******

Chris Mumby Ex owner Little Switzerland Resort

Cell : 083-*******

Gherhard van Zyl GM Little Switzerland Resort

Work : 036-*******

Hennie van der Walt TFPD

Cell : 084-*******

Louise van Schalkwyk Family Home : 011-*******

: 082*******

SUBJECTS QWALIFIED IN:

Cooking

Baking

Stewardship and wine

Occupational health and safety

First aid

Hygiene

Nutrition (from compiling menus to portion size)

Butchery/blockman

Front office admin

Logistics

Rations (food stock and control/handling)

Management hotel

Commercialese of clubs

COURSES the last year:

Apex reception

Plus point

Point of sale

Plus central stock control

Fire

OHS

First aid

HAVE VERY GOOD EXPERIENCE IN THE FOLLOWING:

Inflight catering

Catering in unusual places, like getting dropped on a mountain by a chopper to do catering

Overlooking catering expenses

Computer literate (All Microsoft)

Nightbridge

Pilot

Catering in the bush

Doing plumbing work

Doing tiling work

Doing maintenance work

Fixing motor vehicle

Building

Woodwork have my own workshop

The wilderness including animal’s

Photo graphic’s

DRIVING LICENSE

South Africa EC1

MEDICAL

I do have my own medical aid

MARITAL STATUS

Divorced

HOBBIES

Photos

Food

Nature

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