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Security Officer Customer Care

Location:
Dubai, United Arab Emirates
Salary:
4000 Aed
Posted:
January 07, 2021

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Resume:

CURRICULUM VITAE

GEOFREY KINYUA

P.O Box ***** –Dubai

Email: adi89v@r.postjobfree.com

Mobile: +971*********

PERSONAL SUMMARY

I am a determined individual with integrity and a wealthy personality looking for a reputable organization where I can plant my talents and develop my career successfully.

PERSONAL ATTRIBURES

Good English language verbal communication skills.

Ability to work cohesively with co-workers and managers as part of a team.

Strong interpersonal and problem solving abilities.

9 years proven security experience in Dubai.

Ability to exercise good judgement with difficult guests.

Understanding and ability to work in a multi- cultural environment.

Working knowledge of public safety, security operations and procedure.

Observation skills on order to immediately notice anything out of ordinary.

Good judgement in order to quickly identify the best course for dealing with dangerous situation as they arise.

Trained in first Aid and Firefighting and People of determination.

Knowledge of state laws and regulations

WORK HISTORY

TRANSGUARD GROUP LLC, DUBAI- AUG 2012 - PRESENT

POSITION: Security officer

Responsibilities

Ensure the overall safety and security of guests, employees and property premises

Investigate and report any violation to law/property policy, occurrences of accidents, complaints, criminal activities and crisis situations

Conduct regular patrols and crowd control

Assist visitors regarding company facilities in a informative and helpful way.

Control traffic by directing drivers

Contributes to team effort by accomplishing related results as needed.

Maintain the company’s reputation with professionalism and legal compliance

Respond to immediately to distress calls, panic alarms and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately.

Adhere to all company service and operating standards.

Contribute to team effort by accomplishing related results as needed.

G4S SECURITY GROUP, KENYA - JULY 2010- JAN 2012

POSITION: Security officer

Responsibilities:

To prevent incidents, damage of property and loss life.

Access control, crowd control, traffic control, and customer care

Fire safety and emergency response.

Lost and found handling

To detect and prevent crime

Escorting valuable goods for safe keeping

Directing the flow of traffic and parking areas

Deterring theft, vandalism, and illegal entry at sites.

Acts in line with the health. Safety and security procedures.

Ensure high level customer care

Carries out reception duties as required.

Escorts for the carriage of valuable and attractive items.

Monitoring the access of visitors inside and outside the premises.

Reporting any incidents of concern to the manager.

SEVEN ISLANDS RESORT LTD (KENYA) OCT2009 - JUN2010

POSITION: Security officer

Responsibilities:

Secure premises and personnel by patrolling property; monitoring surveillance equipment; equipment; inspecting buildings, and access points; permitting entry.

Obtain help by sounding alarms

Prevent losses and damage by reporting irregularities to management.

Ensure that an effective handover is made between duty shifts.

Establish, promote and maintain good public relation while meeting exceeding guest expectations.

Respond to any emergency situations.

Maintain organization’s stability and reputation by complying with legal requirements.

EDUCATION BACKGROUND AND CREDENTIALS

1997-2005 PRIMARY SCHOOL

Kenya certificate of Primary Education

2006-2009 HIGH SCHOOL (O-LEVEL)

Kenya Certificate of Secondary Education

2010 COMPUTER OVERSEAS COLLEGE

Certificate (computer packages)

2010-2011 MOMBASA COLLEGE OF TOURISM & BUSINESS STUDIES

Certificate in Computerized Air Travel Course

PERSONAL DETAILS

Name : Geffrey Kinyua

Nationality : Kenyan

Languages : English, Kiswahili (written, reading & speaking)

Marital status : Single

Visa status : Residence

Religion : Christian

Date of Birth : 06.06.1988

Mobile : +971*********

Email : adi89v@r.postjobfree.com

Referees : Available upon request.



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