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Sales Lean Six

Leon, Nicaragua
January 03, 2021

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León, Nicaragua (505-****-****




Highly accomplished & results-driven professional with 10+ years of comprehensive experience developing excellent relationships with clients, peers and senior leadership to provide sustainable business operation solutions in order to maximize operating capabilities and guarantee customer retention. Proven areas of expertise include: executing business strategies, creating the budget, managing & improving the operations/logistics, managing financial policies and procedures, generating financial reports and customer service/satisfaction. Interpersonal skills: resourceful, visionary, capable of resolving multiple and complex issues (sales, human resources, financial, operational).


Strategic Thinking Creative problem solving Design Process & Productivity improvement Detail-oriented/analytical Budgeting & Cost Management Team Building & Performance Improvement Strong Communication Outstanding Customer Service Successful Negotiation


SB MEDICAL, Miami, USA 07/2020 – 08/2020

Senior Logistics Consultant

Company activity: e-commerce of medical products

Improving the activities of the Logistics team

Reducing 30% of uncollected invoices

Decreasing 20% in orders not entered during the month.

Restructuring the Logistics team (levelling workload and assigning functions by abilities)

Reducing 25% refunds of the month

Olam Nicaragua S.A., Matagalpa, Nicaragua 03/2018 – 07/2020

Traffic and Logistics Head

Company's activity: processing and trading coffee.

Ensuring sustainable performance for more than 500 contracts per year, with an optimal order cycle and OTIF (on time in full)

Establishing the company among the top three origins with the best performance (88%)

Achieving optimal logistics costs in the country, which allowed a decrease of 20% per quintal, through rate negotiations with suppliers (e.g., land transport, sea freight) or the search for new ones, which was reflected in the company's financial statements.

Improving of logistics operations through the development of a solid team and robust processes that allowed a complete change in the performance of the origin. This allowed us to optimize activities and reduce document delivery times for clients and financial institutions (banks).

Developing and executing a Monthly Shipment Plan to provide the Operations Manager and the General Director of the Country, accurate and timely information for decision-making. This made it possible to measure the% of contract compliance in real time.

Enhancing in 100% the sales billing and delivery of documents for accounting closings.

Achieving the trust and credibility of the clients, through efficient communication and the fulfilment of their expectations, which meant an increase in sales of 30%.

Creating Procedures Manual. (Based on ISO 9001 Standard), this allowed each member of the team to specialize in the daily assigned activities.

Improving of imports in the process of shipment, placement of orders, nationalizations and registration of inventory in the system.

Becoming a member of the Global Logistics team, which allowed to improve the origin-marketing office relationship.

Obtaining recognition by the Marketing Offices (US and Europe) and Global Head of Logistics as a customer-oriented logistics leader with strong follow-up skills and drive to solve problems effectively, which brought credibility and seriousness to the work performed, as well as openness to provide support when necessary.

Independent Consultant, Nicaragua 08/2017 – 03/2018

Formulation and Assessment of Hydro-sanitary Projects

Delivering Potable Waters and Sewer Systems programs (2) in the eastern part of the country with a value of $ 300,000, four months of execution and $ 100,000 in savings.

Improving the quality of life of 5 communities: reduction of health problems (diarrhea, conjunctivitis and skin problems, among others), as well as reduction of the workload due to access to water (especially for women) and the time to obtain the vital liquid.

Compañía Azucarera del Sur (CASUR), Rivas, Nicaragua 10/2015 – 07/2017

Logistics Coordinator

Company's activity: processing and trading sugar & molasses.

Leading the team of 10 direct members and more than 60 indirect members

Supervising the flow of incoming and outgoing sugar and molasses.

Reducing operating costs by 15%, through effective management in each of the different operational stages (storage, transport, delivery to customers / exports)

Decreasing of 30% in inventory losses (damaged sugar) through periodic and efficient controls (e.g., monthly physical inventories, control in documentation)

Reducing breakdowns, trough managing investments for improvements in the warehouses for the finished products.

Enhancing of 90% in sales invoicing and delivery of documents for accounting closings.

Leading the development and implementation of the ERP system that allowed integrating the Inventory and Sales Modules with the Accounting Module.

Ingenio Monte Rosa, Pantaleon Sugar Holding, Chinandega, Nicaragua 08/2011 – 10/2015

Export Officer

Company's activity: processing and trading sugar & molasses

Redesigning the export area, defining the activities and information to be generated per week and month.

Achieving 100% compliance in shipping periods.

Reducing 25% of export costs, through rate negotiations with suppliers or search for new ones.

Decreasing to 0 complaints related to incomplete / late documentation.

Improving by 90% the delivery time of export documents to clients.

Achieving 100% compliance 100% in sales billing.

Strengthening of relations with government institutions (Ipsa. Cetrex, Aduana, Puerto, Minsa, Mific).

Cukra Industrial, León, Nicaragua 8/2010 – 03/2011

Exports and Trading assistant

Company's activity: processing and trading peanut

Improving the delivery of products in a timely and efficient manner and communication and relationship with customers.

Improving the follow-up on claims with insurance companies, carry out export documentation.

Compañía Licorera de Nicaragua, Chinandega, Nicaragua 02/2009 – 02/2010

Head of Raw Material Warehouses

Company's activity: processing and trading alcohol and renewable energy. Owners of “Flor de Caña” premium rum brand.

Improving the physical conditions of the warehouses, through a daily cleaning of the facilities, order protocol and labeling.

Decreasing wasted and obsolete materials, as well as breakdowns

Guaranteeing 100% the supply of elemental raw materials, in order to avoid unnecessary stoppages in the factory.

Improving the inventory management, through physical counting periodically, as well as daily update of the kardex.

Ingenio San Antonio, Chinandega, Nicaragua 03/2007 – 10/2007

Job positions analyst



INDUSTRIAL MANAGEMENT, Master Degree – Universidad Centro Americana (UCA), Nicaragua 2015

QUALITY MANAGEMENT SYSTEM, Postgraduate course – Universidad de Ciencias Comerciales (UCC), Nicaragua 2013

INDUSTRIAL ENGINEERING & SYSTEMS, Graduate degree – Thomas More University, Nicaragua 2005


Relevant Coursework: Supply Chain Management, Lean Six Sigma Management, Yellow Belt Six Sigma, Customs Procedures of Imports & Exports, Warehouse Management.

Other Skills:

Technology: SAP software

English: advanced business

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