OBJECTIVE
IT Software Analyst with *.* years of experience in e-Commerce and BFS verticals, constantly working towards supporting the existing business functions by engaging in cross-functional collaboration between the development team. Demonstrated the ability in managing clients across different countries and deliver new functionalities based on business functions or organizational changes.
EXPERIENCE
Software QA Consultant Level -1 C3IT Software Solutions India Pvt Ltd November 2019 – June 2020
Responsible for gathering business requirements and preparing VSDs and provide L1 and L2 support to stakeholders;escalate and address the issues based on the severity and priority.
Responsible for managing multiple projects from start to end-user sign-off to roll-out, the development and implementation of features and successful integration with the existing system.
Perform System Testing, Integration Testing, Black-box testing and User-acceptance testingto ensure business functions and stakeholder requirements are met.
Working closely with the InfoSec team to check for vulnerabilities in the system and ensure the appropriate security patches and updates are applied.
Responsible for creating and maintaining product backlogs and provide estimates and timelines for deliverables.
Involved in Scrum meetings with the development team and testing.
Actively involved in the migration to SharePoint 2019 by performing validation checks of the system and worked towards providing the root-cause analysis to the end users and to educate them about the system.
Software Analyst GFI Informatique India Pvt Ltd May 2018 – October 2019
Multi-tasked as a QA specialist for a mobile application- an Itinerary Planner developed using .NET and a workflow management system built on SharePoint 2016.
Migrated sales invoicing tracker built on SharePoint 2010 to SharePoint 2016 using Sharegate Migration tool.
Devised a change request plan and effectively communicated it to the stakeholders as well as the development team.
Onsite project coordinator for a Performance Appraisal system developed on SharePoint 2016.
Facilitated requirements gathering meetings with different stakeholders.
Organized end-user training sessions to help stakeholders understand the flow of the system.
Prepared non-technical artifacts which explained the comprehensive working of the entire system.
Software Consultant Cintana Technologies January 2018 – May 2018
Involved in Phase-I of the IT infrastructure re-engineering project by conducting Workshops by engaging the client in understanding the actual Value Proposition and their Customer segment mapping and further using the value Proposition Canvas to develop the Business model Canvas.
Conducted exercises with various Stakeholders of the business to understand and enhance the Industry Value Chain
Working with the Users and Stakeholders to understand the gaps in the system.
Understanding and documenting the AS-IS Systems, the data flow, the current IT infrastructure and proposing the TO-BE System.
Software Engineer/QA CommVault Systems Inc (NASDAQ: CVLT) February 2016 – March 2017
Performed various levels of Backups, Browse and Restore from the SharePoint Farm level to a granular level to verify and validate the correctness of the Data.
Tested an Offline Mining Feature which worked as Disaster Recovery mechanism for the SharePoint Farm.
Tested Data integrity for all major and minor versions of the product.
Tested Product patches and updates at a System/ Windows level in case of a System failure which was done by capturing the snapshots of the systems as particular points of time on a daily as well as weekly basis.
Software Analyst HexaCorp LLC June 2013 – October 2015
Worked for Banking and Financial sector client on supporting an application developed in SharePoint 2010.
Extensively migrated applications built on Lotus Notes to SharePoint 2013 using Quest Notes to SharePoint migratory tool.
Developed custom workflows and SharePoint Designer workflows.
Prepared functional requirement documentation for the system in place
Programmer Analyst Cognizant Technology Solutions (NASDAQ: CTSH) September 2010 – July 2011
Designed the Login Module and the Men’s Apparel page using v4 JAVA framework developed by eBay.
Performed System level Tests and Unit level Test
Involved in gathering requirements, documenting and implementing them in the system.
SKILLS
SharePoint 2013, 2016 HTML CSS MS Office Suite MS Word PowerPoint Excel Power BI JavaScript Quality Assurance Application support Root cause analysis SQL Sanity Testing Integration testing Black box testing System Testing Beta Testing Requirements Gathering Project Management Change Request Management Regression Testing Client interfacing Problem solving Functional Technical Documentation Non-functional technical documentation.
EDUCATION
Master of Science in Computer Science 2013 University of Tulsa, Oklahoma, USA
Bachelor of Technology in Computer Science and Engineering 2010 SASTRA University, Thanjavur, India
TRAININGS
Post Graduate Program in Cloud Computing (Aug 20)– Ongoing
Projects
1.Team Communication solution: This is a scalable solution that can be hosted on a on-premises data center or on a public cloud, with its servers, storage etc. completely managed and controlled by your IT team in accordance with a company’s governance and security requirements.
2.Building an Automated Business Process using Managed Services: This project created an automated, event-based real-time process using managed cloud services
CERTIFICATIONS
1.Analyzing and Visualizing Data using Power BI
Issuing body: eDx; Credential: 2391838af423411ab51d1182b4734954
https://courses.edx.org/certificates/2391838af423411ab51d1182b4734954
2.The Data Scientist’s Toolbox
Issuing body: Coursera; Credential: CWPEJBQLXWU8
https://www.coursera.org/account/accomplishments/certificate/CWPEJBQLXWU8
3.R Programming
Issuing body: Coursera; Credential: VB6A3M7S82WD
https://www.coursera.org/account/accomplishments/certificate/VB6A3M7S82WD
4.Getting and Cleaning Data
Issuing body: Coursera; Credential: ERCMQWZCAFDH
https://www.coursera.org/account/accomplishments/certificate/ERCMQWZCAFDH
5.Exploratory Data Analysis
Issuing body: Coursera; Credential: 8NTFSRASNLAF
https://www.coursera.org/account/accomplishments/certificate/8NTFSRASNLAF
6.Reproducible Research
Issuing body: Coursera; Credential: UYUQSQ5TJHZ6
https://www.coursera.org/account/accomplishments/certificate/UYUQSQ5TJHZ6
7.Statistical Inference
Issuing body: Coursera; Credential: BK9MRQ5T5DES
https://www.coursera.org/account/accomplishments/certificate/BK9MRQ5T5DES