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RAVI MEHTA
PROFILE
EDUCATION
Saurashtra University
Bachelor of Hotel and Tourism Management
2012
Saurashtra University
Bachelor of Commerce
2008
A dedicated and customer-focused person with over 8 years of experience in the front-of-the-house as a Supervisor, waiter, gust service associate. Responsible for the preparation, cooking, serving, and delivery of food. He operates and maintains appropriate food service equipment, and carry out general facility and equipment hygiene maintenance tasks compliant with organizational guidelines.
EXPERIENCE
Paratha King Bardoli
Supervisor - June 2017- Till date
CONTACT
adi2gm@r.postjobfree.com
Perform other requests and assignments as requested by management.
Prepares daily production list and ensures that all stations remain stocked before and during the meal period.
Assist with food and supply orders as directed.
Directs strict control of product and handling, maintains an on hand inventory.
Performs weekly inventories, making necessary adjustments as need for price fluctuations.
Responsible for handling recruitment and training of the team members and keep them motivated to increase daily productivity.
Prepare duty charts to allocate work duties and keep monitoring the performance on hourly basis.
Look after restaurant set up and direct team members to keep the area neat and clean.
Escort guests and assist in menu selection and note instruction carefully.
Plan different programs and activities to promote the brand.
Maintain cordial relationships with customers and resolve their issues if any.
Manage restaurant budget and forecast order supplies and requirements.
Shreeji Dairy Road, Zafar Maidan, Steet no2, Junagadh 362001
CORE COMPETENCIES
Team Management
Budgeting
Vendor Management
Customer Centric
Excellent administrative, organizational and analytic skills
Knowledge in implementing food safety and sanitation
Ensuring compliance with regulatory guidelines
Thorough understanding of food preparation processes
Effective hiring, training, evaluating, and management skills
Able to break down and assign responsibilities to subordinates
The International Costa Neo Classica Cruisse
Assistant Waiter- Sep 2016 – Mar 2017
Escorted customers to their tables and ensured they were settled comfortably; offered coffee and other drinks.
Presented the menu to customers, answered queries about it, and made suggestions if necessary.
Informed patrons the restaurant’s daily specials.
Explained the preparation and cooking methods as well as ingredients of various menu items.
Took orders from customers for food and beverages, wrote down or memorize the orders; and entered information into the computer for transmittal to the kitchen.
Served food and beverages promptly
Ensured that customers were enjoying their meals or that they do not have any problem with their food.
Washed utensils, cleaned tables and took care of inventory.
The Indian Hotels Company Limited Unit- Taj Lake Palace Hotel, Udaipur
Guest Service Assistant- Nov 2014 – Mar 2016
Decorated dishes before serving.
Ensured that there were adequate supplies of food, tableware, linens, and beverages.
Offered wine selections, put this in the proper wine glass, and poured the wine for customers.
Stayed alert for customer’s requests and be prompt to address them.
Performed other tasks assigned by supervisor or manager from time to time.
Collected the customers’ payments and prepared bills with itemized costs and appropriate taxes.
Prepared and cleaned up the tables or counters; made sure there were enough salt, sugar, pepper, cream, other condiments, and napkins in every table or counter.
Coordinated with customers for menu selection and helped them in customization.
Alila Bangalore
GSA- Jan 2014- Nov 2014
Took food and beverage orders and served them to customers.
Attended to customers’ needs.
Accepted payments and manned the cash register.
Maintained cleanliness in the counters, some parts of the kitchen, and tables.
Helped in keeping the stock room clean and organized.
Accepted calls for delivery and other inquiries.
Assisted in decorating the area during special occasions.
Organized parties for customers and handled accounts as well which included making entry in computer regarding sales.
Tasks assigned by supervisor.
The Leela Kovalam
Guest Service Associate- Apr 2012- Apr 2013
Cleaned up the dining area as part of pre-opening preparations.
Set up the dining tables and chairs.
Refilled the condiments station.
Re-stocked on dining area supplies such as napkins, salt, pepper, and the extra utensils.
Sanitized and wiped down tables, chairs, and countertops.
Greeted customers as they entered the restaurant.
Accompanied customers to their tables.
Provided customers with menus.
Recommended menu selections based on customer preferences.