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Sales Service Representative

Location:
North Little Rock, AR, 72116
Salary:
40000
Posted:
December 31, 2020

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Resume:

COURTNEY HINES

***** ******** **** **. ***, AR **117 · 501-***-****

· adi2fx@r.postjobfree.com ·

Analytical and decision-making abilities: able to work as a team or independently, strong leadership skills, ability to identify problems and come up with a solution, dependable with a solid work ethic, skilled in inventory management, writing/verbal communication, note-taking & filing, able to handle multiple tasks and projects simultaneously, readily accepts challenges, meet or exceed all business objectives.

EXPERIENCE

06/2018 – PRESENT

SERVICE REPRESENTATIVE, AR DEPARTMENT OF FINANCE & ADMINISTRATION Responsible for examining evidentiary records, contracts, tax returns, or child support case management activities, and may also compute penalties and refunds, and collect fees, child support payments, or arrearage amounts. Examines evidentiary records including tax returns, applications, forms, vouchers, records and reports to verify accuracy, as well as compliance, with laws and regulations. Explains applicable laws or program requirements to taxpayers, law enforcement personnel, or revenue agents, and assists in the completion and filing of tax returns, forms, and applications. Computes taxes, penalties, interest, or refunds due and prepares forms to bill/refund taxpayer. Corrects tax returns, forms, contracts, and evidentiary records for taxpayers.

06/2016 – 06/2018

RECREATION CLERK, CITY OF SHERWOOD

Greet the public, answer phone lines and inquiries concerning activities, collects fees and issues recreation equipment to Center participants, receives required deposit and/or participant's I.D. card, returns deposit or card to participant when equipment is returned in acceptable condition, coordinates activities, makes room and party reservations, opens and locks building as needed, perform cashier duties accurately, other duties as assigned. 02/2018 – 06/2018

SALES ASSOCIATE, GREEK 4 LIFE

Assist owner with orders, answer phone lines and inquiries concerning orders, assist customers, place orders, perform cashier duties accurately, open and close business, other duties as assigned.

06/2017 – 01/2018

SALES ASSOCIATE, KIRKLAND’S

Engage with our customers, by assessing their needs and offering assistance whenever needed, enhance the customer experience through digital offerings, create an exceptional experience and ensure every customer leaves satisfied, maneuver around sales floor, stockroom and office, other duties as assigned.

2

09/2015 – 06/2016

RECREATON CLERK, CITY OF NORTH LITTLE ROCK

Greet the public, answer phone lines and inquiries concerning activities, collects fees and issues recreation equipment to Center participants, receives required deposit and/or participant's I.D. card, returns deposit or card to participant when equipment is returned in acceptable condition, coordinates activities, makes room and party reservations, perform cashier duties accurately, other duties as assigned

EDUCATION

2016 – 2018

PULASKI TECHNICAL COLLEGE

Field of study: Criminal Justice, Computer Science MAY 2014

LITTLE ROCK CENTRAL HIGH SCHOOL

SKILLS

• Proficient in Microsoft Word, Excel, PowerPoint, Access, Publisher, Outlook

• Customer Service Oriented

• Motivated

• Goal-Oriented

• Problem Solver



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