Healthcare/medical front desk receptionist
Resume:
KAYLA ALYSSA
HOKULANI
GAYER
CONTACT INFORMATION
Ewa Beach, HI 96706
adi13b@r.postjobfree.com
OBJECTIVE
Seeking a career position using
previous work experience/skills or
an entry-level position using my
education experience or a
combination of both.
EXPERIENCE
RECEPTIONIST & ASSISTANT / TURNING POINT
CHIROPRACTIC
March 2020 – Present
Scheduling/re-scheduling appointments, assisting the chiropractor with setting up, breaking down & cleaning treatment rooms in between patients, bringing patients back to treatment rooms, removing muscle stimulating leads from patients, removing heating pads from patients, facilitating new patient orientation, filing insurance for patient treatments if desired, setting up travel cards (patient charts), filing, answering telephones & leaving voicemails, processing payments/co-payments. TELLER I / HAWAIIAN FINANCIAL FCU
November 2019 – March 2020
Data entry, clerical duties, customer service, quick problem solving while following bank protocol, answering/properly directing phone calls in the branch, MS office literacy, processing payments, deposits, withdrawals, cashing checks, transfers, cash handling in high volumes, daily cash drawer balancing, cross-selling/referring retail bank products. New accounts opening.
TELLER I / CENTRAL PACIFIC BANK
April 2018 – July 2018
Data entry, clerical duties, customer service, quick problem solving while following bank protocol, answering/properly directing phone calls in the branch, MS office literacy, processing payments, deposits, withdrawals, cashing checks, transfers, cash handling in high volumes, daily cash drawer balancing, cross-selling/referring retail bank products. TELLER I & TELLER II / AMERICAN SAVINGS BANK
August 2015 – March 2018
Data entry, clerical duties, customer service, quick problem solving while following bank protocol, answering/properly directing phone calls in the branch, MS office literacy, processing payments, deposits, withdrawals, cashing checks, transfers, cash handling in high volumes, daily cash drawer balancing, cross-selling/referring retail bank products, primary branch vault custodian, business window teller, overseeing approvals needing my consent of authority limit for tellers with lower transaction authority limits, helping in on-the-job training for new branch tellers, dual custody cash replenishment within branch, sales planning for branch/setting goals for branch to reach projected sales for the day. 2
SKILLS
Proficient verbal & written
communication. Critical thinking.
Problem solving. Team & individual
work duties. Adaptability. Remaining
teachable. Customer service,
Technology proficiency, cash
handling.
REFERENCES
JERRICA MAGHAMIL
Former co-worker at Jamba Juice
adi13b@r.postjobfree.com
91-944 Kuhina St.
Ewa Beach, HI 96706
KAREN HOWERTON
Former employer at American
Savings Bank
adi13b@r.postjobfree.com
66-197 Kamehameha Hwy.
Haleiwa, HI 96712
ASHLEY REBLUUD
Former co-worker at American
Savings Bank
adi13b@r.postjobfree.com
86-228 Leileho Pl.
Waianae, HI 96792
DINING ROOM ASSISTANT / J. W. MARRIOTT
‘IHILANI HOTEL (NOW FOUR SEASONS)
April 2014 – August 2014
Opening/closing restaurant for dinner shift, heavy duty cleaning, table resetting, assisting hosts/hostesses in seating guests, assisting servers, refreshment & appetizer serving.
TEAM MEMBER & TEAM LEAD / JAMBA JUICE
June 2011 – July 2015
POS register operation, cash handling, daily cash drawer balancing, taking/making/serving customer orders, memorization of smoothie ingredients for proper orders, food safety/proper handling, heavy duty cleaning, dishwashing, promotional gift card sales, up-selling products, shift planning/managing, supervisory/managerial duties, key & access code handling, opening/closing store for business day, cash safe accounting, inventory, store product bi-weekly ordering, taking phone orders & handling customer complaints, rectifying problems. EDUCATION
ASSOCIATES DEGREE (LIBERAL ARTS:
EXPLORATORY HEALTH SCIENCES) / MAY 10, 2019
Leeward Community College
Completion upon meeting the state of Hawaii’s requirements of prerequisites, with a focus on math and science courses, that lead to a concentration in dental/medical/healthcare fields for a bachelor’s degree program. GPA: 2.5
HIGH SCHOOL DIPLOMA / MAY 20, 2011
Moanalua High School
Completion upon meeting the state of Hawaii’s requirements to obtain a high school diploma within a 4-year term. This was done so as a student-
(year-round) athlete. GPA: 3.1
VOLUNTEER EXPERIENCE OR LEADERSHIP
3
I was a co-captain, then head captain for the Moanalua High School varsity girls’ wrestling team from 2009-2011. I was also an intermittent vice president & club treasurer for Moanalua High School’s Polynesian dance club from 2009-2011. I also volunteered teaching Hula under the direction of my Kumu Hula (hula teacher) Hi’ilei Silva, at my church
(Calvary Chapel West O’ahu) before she decided to resign & move to Las Vegas, Nevada in 2014.
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