Dube Bongani Goodman Erick
English, Afrikaans, & Zulu
House No 739 Nkobongo Township, Shakaskraal,4430
Work and Experience
Last Position Held : Reservation Manager – Zoltec PTY (LTD)
MANAGING staffs and Consultation with Clients regarding their holidays bookings and enquiries. Administration Management of all business related. Prepares and organizing availability list for staffs to be sent to clients on a weekly basis. Management and approval of all reservations records system for lodges, hotels, B&Bs and guest houses. Management of Clientele telephonically and in person. Keeping of administration registers up to date. Filling and disseminating of documents according to the reference numbers. Handling guests enquiries and resorts during office hours and after hours using company mobile phone and on emails. Responsible for all clients bookings, check inns and make sure clients understands what’s expected from them upon arrival and during their stay. Manage and capturing of clients monthly membership on their profile system including updating their holidays utilized. Preparing invoicing of bookings done and comparing payments done by clients with company’s bank statement and update the finance department. Handling clients debit orders and do follow ups on all unpaid. Source new stock for the company so that clients will have more places to choose from. Training of new staffs. Conducting weekly/monthly meetings. Ensure Supervisors are managing their departments with no issues. Ensure all rosters are done timeously and staffs are clocking correctly. Ensure all departments are managed well and sales targets are being achieved. Support all Management staff in all departments. General day to day running of the business. Clients satisfaction all the way is maintained. Budget/ Accounting experience is maintained.
Position Held: Branch Administrator – Zoltec PTY (LTD)
2013 / 09 / 01 – 2017/ 02/ 28
Consultation / administration. Closing deal on membership. Preparing and Filling of administration documents. Reaching of monthly targets. Working with a team of 10 (10) members. Management of the records system. Ensuring that all files that are older than five years are archives. Keeping of administration registers up to date. Filling and disseminating of documents according to the reference numbers. Data capturing of daily sales figures. Answering and directing call to relevant departments. Ordering of stationery for all departments. Assisting clients with their booking queries. PA duties for REGIONAL Manager. Assisting branch manager with training of staffs, interviews, running the sales floor and helping consultants closing deals. Management’s of the records system. Keeping and administration register up to date. Issue invoices for payments done on the branch level and do banking. Book appointments for clients who want to see the branch manager. Do all related administrative work/ duties.
1999 – 2011 Supervisor Monocobbles and Cladding
Managing of staff. Signing of daily attendance registers. Provide training for the officials. Delegate duties accordingly. Oversee the construction site and monitor the development and evaluate the progress thereof .Issue invoices for the payments. Prepare salary and deal with work related queries. Installation of Rock cladding and paving including road surfacing.
Certificate of achievement in Resilient floor care, Restroom cleaning and Above floor care.
Key Learning Objectives
Understanding how to link important business processes
Master management on security tools and techniques
Design effective Management reports
Working together with Management Team to deliver results
Ability to compile communication tools to continuously drive health, safety and security awareness.
Summary of Skills
Extensive Administration and Customer experience
Advanced knowledge of communication skills.
Credible and proven customer/ Public Management and office administration experience of 15 years.
Sound knowledge of Management System
Training Skills – Conduct training to Officials
Strong supervisory skills [Performance was rated significantly higher as per performance management system used]
Sound knowledge PFMA, Treasury regulations, Supply chain management, Procurement policy and Budgeting process.
Thorough understanding of development issues.
Investigation / Research and report writing skills, gained at Investigation Office as Investigator and Initiator.
Mr Matjila R.O.
Manager Corrections KM II Management Area.
Email: Obed. Matjila @dcs.gov.za
Mr Thokozani Potelwa
Principal at Lloyd Primary School
Mr Rudolph Odendaal
Managing Director at Zoltec PTY (LTD)