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Customer Care Office

Location:
Herndon, VA
Salary:
50000-60000
Posted:
November 18, 2020

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Resume:

CEDRIC KAFUI AKUESSON

Herndon, VA *****

Phone : 703-***-****/ Email : adhyj4@r.postjobfree.com

Professional Profile

Highly motivated bilingual accountant, with extensive customer service training:

Fluent in Spoken and Written French and in Fon

Outstanding Customer Service

Knowledgeable of Taxation Softwares, Tax Returns, IRS Regulations

Highly Proficient in Microsoft Office

Professional Experience

LIBERTY UNIVERSITY

Campus Recreation Coordinator August 2019-July 2020

Managed the front desk to provide the center’s guests with a unique experience

Monitored and forwarded incoming letters, packages, and emails to the appropriate departments

Tracked and ordered office equipment and supplies

Maintained records and files

Oversaw the office budget

Helped students and other guests with equipment

Four Trust (Cotonou, Republic of Benin)

Summer Intern May- August 2017

Drafted income statements, balance sheets and cash flow statements for clients

Learned about West Africa taxation and auditing laws by working on transactions alongside licensed real estate professionals

Improved on my Microsoft Office skills, especially Excel and Words

Enhanced my customer care skills by working with the sales department

H&R BLOCK (Massachusetts, Malden)

June- July 2018

Summer Intern

Tax filling

Data entry into bookkeeping system

Prepare complete and accurate tax returns

IRS audit support

Other duties as assigned

GuideHouse (Contract)

Business management consultant

October 28

Reviewing and analyzing payroll, loan and other financial documentation.

Salesforces, Five 9 software knowledge

Loanbuilder.com

Client management, solution implementation, and generation of project results.

Education

• Bachelor’s in Science of Accounting - Liberty University, Lynchburg, VA 2015 August - 2020 August

• CPA Candidate

• High School Diploma - Fairfax Christian School - (CPMSAC Honor Student) x 2

Additional Skills

Great computer skills (Microsoft office -Word, Excel, PowerPoint-, internet and

Outlook, QuickBooks)

Typing speed between 65- 80 words per minute (wpm) in both Azerty and Qwerty keyboards

Cover Letter:

Hello my name is Cedric. I am a recent graduate from Liberty University having earned my B.S. in Accounting. I am currently studying for my CPA exam that I plan to take in the future. I am advanced in MS Excel where I am able to do pivot tables, vlookups, sum ifs, spreadsheets, formulas, macros, etc.) I am extremely systems savvy, a quick learner, detail oriented, analytical, and I am able to hit the ground running. I have experience in taxation and auditing as well as some experience in drafting income statements, balance sheets, and cash flow statements. I have strong administrative, HR, and customer service skills as well.



Contact this candidate