ADELA BURRIS

** ******* ** **********, ** ***** · 717-***-****

adhwt0@r.postjobfree.com · http://www.linkedin.com/in/adela-burris-1451511b8 ·

Skilled Registered Nurse with 4+ years of experience ranging between Telephone Triage, Acute Care, Critical Care, and Med/Surg/Tele. Consistently commended for providing patient-centered, quality care to a diverse population. Ability to remain calm under pressure, strengths in compassion and making swift clinical decisions in triage.

EXPERIENCE

DECEMBER 2019 – PRESENT

REGISTERED NURSE, wellspan telephone triage call center

Obtains history and gathers triage information to determine appropriate avenue for care.

Verifies patient insurance eligibility and identifies primary care physician.

Relays triage information and facilitates communication between the provider and the patient concerning patient disposition.

Based on assessment, assists physician to determine appropriate disposition.

Assists in the management of patient utilization of health care system and provides patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.

Provides telephone advice according to established guidelines and protocols. Monitors compliance and evaluates effectiveness of home treatment instructions.

Develops telephone triage guidelines as needed.

SEPTEMBER 2018-AUGUST 2019

Registered Nurse, wellspan Ephrata Community hospital- Progressive Care Unit

Provided care for both medical, surgical, tele patients, including patients directly from the cardiac catheterization lab and PACU.

Obtained vital signs and monitored critical lab values to report to the provider.

Collaborated with patients' plans of the care team.

Appropriately prioritized patient care based on patient condition.

Maintained competencies, certifications, and complete annual education as required.

Educated patients and families on conditions, treatments, and possible outcomes.

Complied with HIPAA guidelines in all areas of work.

Immunized patients against common infections such as influenza and tetanus with routine vaccinations.

Monitored all aspects of patient care, including diet and physical activity.

Administered prescribed medications and monitored patients for side effects and adverse reactions.

August 2016-August 2019

REGISTERED NURSE, WellSpan YH-Medical/Tele Unit

Completed through assessments and implanted changes to patients’ plan of care as needed to reflect changes in patient condition

Obtained vital signs and monitored critical labs to report to the provider

Collaborated with the patient care plan team

Appropriately prioritized patient care based on patient condition

Maintained safe, caring environments for patients and families

Educated patients and families on conditions, treatments, and possible outcomes

Complied with HIPAA guidelines in all areas of work

Provided top-notch care, implementing infection control procedures to protect patients and staff

Administered local, intravenous, and inhalation anesthetics based on patient conditions and procedural requirements.

DECEMBER 2013-AUGUST 2016

MEDICAL ASSISTANT, WELLSPAN PEDITRATIC NEUROLOGY

Obtained and documented patients’ reason for the visit

Obtained patient vital signs and history

Assisted providers with examinations, immunizations, lab draw and EKGs

Greeted patients warmly and assisted physicians in preparing patients for exams and procedures.

Prepared and administer medications and vaccines as directed by the Medical Assistant within scope of practice

Answered phone calls and scheduled or followed-up on appointments.

January 2013-December 2013

MEDICAL ASSISTANT, WELLSPAN LUNG, SLEEP & CRITICAL CARE

Obtained vitals, patients’ reason for visit and history.

Assisted providers with examinations, immunizations, and scheduled appointments.

Reviewed task lists for providers, medication refills and patient education.

Organized, reviewed, and forwarded incoming test results to the physicians.

Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories.

Answered phone calls and scheduled or followed-up on appointments.

Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.

Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.

Prepared patients for examinations, procedures, and treatments.

Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory.

EDUCATION

APRIL 2020

BSN, capella university.

MAY 2016

ASSOCIATES IN NURSING, PA COLLEGE OF HEALTH SCIENCES AND nURSING

MAY 2006

DIPLOMA (MEDICAL ASSISTANT) KAPALAN CAREER INSTITUTE

SKILLS

Collaboration

Team Player

Problem Solving

Telephone Triage

Customer Service

Cerner

Critical Thinking

Time Management

Handling Pressure

EPIC

EMR Systems

Patient Care

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