SOUMYA JOHN

Diligent professional with *+ years of experiences in

medical industries .Proven history of commitment of working closely with patients, families and other

professionals for well-rounded medical care. Looking for a suitable position in HEALTHCARE & HOSPITALITY

INDUSTRIES in Customer Services, Coordinator, Front Desk And Reservations

EXPERIENCE

AMRITA INSTITUTE OF MEDICAL SCIENCE

(Amrita Hospital), KERALA, INDIA

Registered Nurse (Aug 19 – Sep20)

ACHIEVEMENTS

Led junior nurses in driving patient care initiatives that enhanced patient satisfaction.

Maintained competency with all emergency

operational procedures, and initiated CPR and

emergency measures, as needed

Completed the BLS & ACLS in-house training. (

currently inactive )

DUTIES AND RESPONSIBILITIES

Greet patients upon arrival, sign them in and obtain information and any other necessary data

Restores and promotes patient’s health by completing the nursing process.

Provides physical and psychological support to patients, friends, and families.

Maintains Health and safety environments by

complying with procedures, rules, and regulations

Administration and storage procedures; and controlled substance regulations.

Documentation of patient care services by charting In-patient and departmental records.

Maintains a cooperative relationship among health care teams by communicating information and participating in team problem-solving methods

Answer queries from doctors, nurses and healthcare staff

Collaborates with physicians and multidisciplinary team members.

Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques.

Maintaining hard copy of patient records as well as the files in Electronic Health Record ( CRM)

GET IN TOUCH

Dubai, UAE

+971-*********

+971-*********

adhwkj@r.postjobfree.com

linkedin.com/in/soumya-john-

0a1b231b8

Nationality: Indian

Visa Status: Sponsor Visa

PROFESSIONAL SKILLS

TIME MANAGEMENT

MULTI-TASKING

ORGANIZATION & PLANNING

PROBLEM-SOLVING

VERBAL & WRITTEN COMMUNICATION

CUSTOMER FOCUS

PROFESSIONAL PHONE ETIQUETTE

LIAISON & COORDINATION

TEAM PLAYER

OFFCIE 365 SUITE

RESOURCEFULNESS

DOCUMENTATION & LEGAL ASPECTS

PERSONAL INFO

Gender : Female

Marital Status: Married

Languages: English, Malayalam and

Hindi, Tamil

DOB : 16th Nov 1992

BELIEVERS CHURCH MEDICAL COLLEGE HOSPITAL,

KERALA, INDIA.

Registered Nurse (Nov 16 – Apr 18)

ACHIEVEMENTS

Acting team leader for time of 2 months for

gynaecology ward nurses

Selected as team member for nurses excellence

committee of maintaining Health care quality for

the accreditation of NABH throughout the

organization

Successfully managed information using HIS

(Hospital information systems) CRM software

including sign in, patient records, orders & billing with 100% accuracy.

Handled incoming and outgoing telephone calls with an overall customer satisfaction.

DUTIES AND RESPONSIBILITIES

Answering phone calls in a professional and courteous manner.

Collaborates with physicians and multidisciplinary team members.

Maintain confidentiality of all doctor, staff and patient information.

Schedule appointments between doctors and patients.

Communication of medical results to patients under clinical supervision.

Professionally assist doctors, staff, visitors and patients.

Complete accurate documentation of patient visits..

Comply with policy and procedures.

Assist in managing medical billing.

Maintaining accurate, complete health care records and reports.

Administering medications to patients and monitoring them for side effects and reactions.

Prescribing assistive medical devices and related treatments.

Recording patient vital signs and medical information.

Ordering medical diagnostic and clinical tests.

Monitoring, reporting, and recording symptoms or changes in patient conditions.

Administering non-intravenous medications.

Assessing, implementing, planning, or evaluating patient nursing care plans by working with healthcare team members.

Modifying patient health treatment plans as indicated by patient conditions and responses.

EDUCATION

Master of Healthcare

Administration (Pursuing)

Jaipur University, India

Bachelor of Nursing

Dr. DY Patil College of Nursing

Navi Mumbai, India

COMPUTER SKILLS

MS Office & Office 365, CRM

Software,

HIS (Hospital Information System)

Healthcare Maintenance

Management Software

Electronic Health Record Software

CERTIFICATION, AWARDS,

WORKSHOPS & TRAINING’S

ISO 9001-2015 Internal Auditor

course

Completed training on Blood

collection by Stem Cyte India

Completed the Basic Life Support

in-house training

Attended conference on Research

Methodology

Participated in a seminar on

Updates in educational

technology

Attended workshops on HIV /

AIDS infection control and nurses

role

Attended webinar organized

MEDTEK on Let’s move on with

and after covid 19

Contact this candidate