Mohan Rajamani, Phone: 909-***-****

adhv5t@r.postjobfree.com

SUMMARY:

• Over 21 years of IT experience with extensive experience on Quality Assurance. Software Testing Life Cycle (STLC) experiences include Test Planning, Test Analysis, Test Design, Data Validation and Verification, Testing Cycles, performance testing, Final Testing, Implementation and Post Implementation. Extensively used bug reporting tools to report the defects.

• Provide consulting (BSS & OSS) services to Kaiser Permanente, BCBSMS, United Healthcare, Toyota, Target, Citi, Edward Jones, Verizon Wireless project teams and collaborate with subject matter experts to identify solutions to meet business needs.

• Program management responsibilities which includes but not only limited to project initiation, scope planning, scope definition and scope change control, project plan development, project plan execution, and integrated change control activities, communications planning, information distribution, progress and performance reporting for Fortune 500 clients.

• Facilitated creation of Test Suite powered by hybrid keyword/data driven framework, featuring unattended execution and extensive verification/validation, detailed reporting, easy maintenance, and covering over 2500 of test cases on multiple test environment for the clients Toyota, United Health Care, BCBSMS, Supervalu, Target, American Family Insurance, Verizon Wireless, Time Customer Service and Nationwide.

• Creation, preparation and conduct of Quality Assurance reviews and the development and execution of test plans and test scripts.

• Exhibited demonstrable expertise in User Acceptance Testing (UAT), Performance Testing, Interface testing, Conversion testing, parallel testing, Functional Testing, System Integration Testing, Regression Testing, End-to-End, Database testing for mainframe based software applications for 15 plus years.

• Prepare and analyze the annual IT budget through consolidation of system manager’s information. Negotiate with the system managers, Finance, and the CIO on the appropriate annual budget to fit the corporate guidelines/task for budgets.

• Tested HIPAA transactions & EDI Code sets standards like 837I, 837P, 837D, 276/277, and 997Acknowledgement and supported IBM Mainframe / SAS programs that process EDI sets.

• Thorough understanding and hands-on working experience with standards for medical transactions like 820

(enrolment), 834 (premium payments), 835 (medical claims payments), 837 (medical claims), 270 (eligibility inquiry), 271 (eligibility response), 276 (claim status), and 277 (claim status response).

• QA and testing of Claims Processing through EDI 837 files to FACETS system and also worked on scenarios for complete claims lifecycle Adjudication (CLMU) and Payment (CKMM), Adjustments for Overpayment, Under Payment, resolving the errors associated with claims for United Health and Blue Cross ICD-10 federal mandated projects . Tested new developments of X12 837 claim, 835 payment files and ensured timely and quality delivery of Revenue Cycle product releases.

• Responsible for communicating and implementing the overall direction and management of the Change Management Process.

• Defined project scope and objectives through internal project management methodologies for agile model. Facilitating the daily scrum meetings, spring planning, spring review, and spring retrospective.

• Conduct project closure activities to formalize and communicate the project completion, handover documentation and ongoing activities and identify accountable resources for future issues and resolution processes. Maintained standard documentation for compliance with CMMI level 5 standards.

• Experience in User Acceptance Testing (UAT), Performance Testing, GUI Testing, Functional Testing, System Integration Testing, Regression Testing, End-to-End, Data Driven, Keyword driven and White Box testing.

• Worked in enhancements and support mainframe applications MIBS (Medicare Information and billing system), MIDR (Medicare Information Data Reporting), MACS (Medicare Administrative Contractors system) and Patient Financing applications for Kaiser Permanente.

Mohan Rajamani, Phone: 909-***-****

adhv5t@r.postjobfree.com

• Worked as consultant/ QA Tester in Payments team attending Problem Tickets (MPRs) and doing development and enhancements for MARx - Medicare Advantage and Prescription Drug System (Part-D) application for CMS (Centre for Medicare and Medicaid Services).

• Strong experience in Preparing Reports for some of the Functional and Performance Testing.

• Development and testing of SQL query to fetch entitlement reason code from CME entitlement reason code table for Medicare Enrolment support in MARx for ACA initiatives. General Project Management Roles:

• Manage a communication plan that involves keeping the business and IT team as well as leadership apprised of Project process, Changes in timeline, scope, resources, Issues & risks.

• Time reporting for resources, Screen, tests, and qualify candidates using behavioural interviewing techniques and skill assessment testing. Interview IT Resources to document current IT process and new process needs. Facilitate the onboarding process, I-9 verification, Asset allocation.

• Interview IT Resources to document current IT process and new process needs. EDUCATION:

Master of Business Administration, Annamalai University, India Bachelor’s in Mechanical Engineering, Madurai Kamaraj University, India PROFESSIONAL EXPERIENCE:

Test Automation Engineer / CACI

(May 2020 to Present)

Provide QA management and testing services to CACI’s Federal Client based in Greater Los Angeles, California.

• Collaborate and coordinate with developers, project managers, and business partners throughout the phases of software testing life cycle.

• Create and implement test plans for all phases of development, including Master Test strategies, test data management strategies, risk & dependency mitigation strategies, and Release and Regression Test Planning.

• Develop automation tests from acceptance test criteria requirements for MAKE-PCIP application. Evaluate various test automation tools by installing trail version (Micro Focus UFT, Katalon Studio, Test Café), create test cases, test suites, record all the test steps for testing MAKE - PICP application functionalities, execute tests (Node.JS), capture test results, fix entry and exit criteria for each step, disseminating test results, offer recommendations for test tools that offer best support features, CD/CI integration, Productivity and external integration with Azure.

• Creation, preparation, and conduct of Quality Assurance reviews and the development and execution of test plans and test scripts. Track and report appropriate testing metrics to stakeholders. Identify and manage defects, secure fixes, and re-run tests.

• Active participation in Agile Community of Practice, Robotic Process Automation (RPA) Community of Practice. Completed online Agile lessons and got CACI Agile Software Development certificate. QA Manager / Cognizant Technology Services

(Jan 2016 to April 2020)

Provide QA management and testing services to US Bank, Aetna / CVS Health, First Data Resources, JP Morgan Chase, Wyndham hotel group project teams and collaborate with subject matter experts to Identify solutions to meet business needs.

U S Bank Information Services Jan 2020 - Present Test Engineer / ICS (Integrated Credit Services) Division Mohan Rajamani, Phone: 909-***-****

adhv5t@r.postjobfree.com

• Worked closely with Application Systems Architect, key support group members and development consultants to successfully review, analyse and modify systems, including encoding, testing, installing and debugging systems and applications in Agile / Scrum processing.

• Coached and guided team members to follow best practices (cross-group dynamics, relationship management, continuous integration, source control, unit and functional testing, automation and design/re-use).

• Responsible for establishing QA team milestones, maintaining and continuously improving best practices within QA/QM. Analysed application database information and identified integrity issues with existing and proposed systems.

• Leveraged technical expertise and provide suggestions to assess new IT software projects and initiatives, and identify opportunities to improve business process efficiencies.

• Worked in the activities of scope planning, requirement gathering, translating business requirements to technical requirements, creating test plans and test cases in line with technical requirements, execution of all types of testing, capturing test results, defect tracking and resolution, retesting for defect fixes, deploying the tested modules to Production environment.

CVS Health / Aetna – Phoenix, AZ / Eastvale, CA Apr’18 – Dec 2019 QA Engineer

• Design and Develop test plan and design documents, test cases, SQL for Client Implementation UI QA and testing project for Aetna / Coventry / Frist Script WC claims project.

• Upload the test cases to HP ALM, executed test scripts, captured test results, logged in new defects, retesting for defect fix, defect closure.

• Tested HIPAA transactions & EDI Code sets standards like 837I, 837P, 837D, 276/277, and 997Acknowledgement and supported IBM Mainframe / SAS programs that process EDI sets.

• Investigating, reviewing and providing clinical and / coding expertise in review of post – service, pre - payment or post payment claims, which requires interpretation of state and federal mandates, billing practices / patterns, applicable benefit language, medical and reimbursement policies, coding requirements and consideration of relevant clinical information on claims with overt billing patterns and to facilitate make pay / deny or payment recommendation decisions based on findings.

• Work in implementing new UI for handling the payment import for all the clients together (Generic).

• Implement UI to facilitate First Script Client configuration, payment reconciliation files generation and uploading to SQL Server tables, E-Bill acknowledgement processing.

• Design and Develop SQL scripts to query the updated SQL Server tables for Client Implementation UI project for Aetna / Coventry / Frist Script WC claims.

• Research client benefit requests /issues and recommend alternative solutions to internal partners in meeting client needs. Provide consultation and benefit expertise to internal partners.

• Design and Develop UAT Regression automation script and Automation of functional testing framework for all modules using Selenium WebDriver.Work in the agile environment, attended daily scrum meetings.

• Develop and maintain automated regression test cases in Selenium WebDriver using Java and TestNG Framework.

• Maintains and manages daily case review assignments, with a high emphasis on quality, with client / CMS guidelines and provides clinical explanation to the provider.

• Research claims issues, coding drug edit schedules, mail and retail limits, and mapping Anthem drug identifiers to CVS Rx claim drug codes and provide supporting documentation required to support historical reference in SFDC for Anthem Specialty drugs.

• Create bars and bids in AS 400 (Ingenio – RX Claim) for all the assigned cases, facilitate promoting the Bars while closing cases in Salesforce every hour after updating work assignment details.

• Responsible for meeting turnaround times, quality measurements and performance guarantees within the client’s plan benefit setup.

Mohan Rajamani, Phone: 909-***-****

adhv5t@r.postjobfree.com

Wyndham Vacation Ownership (WVO) - FL Nov’17 – Mar’18 QA Engineer (QA and Testing Project / SQL Server Upgrade)

• Interacted with business users and WVO application owners in the analysis and development phase for SQL server upgrade testing efforts and was involved in requirement gathering, prepared various documents like Technical design documents, test approach, test plan and resolved business related issues.

• Conducted initial Knowledge acquisition sessions with WVO application owners to elicit knowledge and business functionalities for vacation ownership business critical applications (Goldmine, Wyndham Rebates, WVO consumer finance, Wyndham Consumer finance Collections, Wyndham trips, Wyndham Sweeps, Go with Fairfield) and created knowledge transition documents with flow diagrams.

• Arranged knowledge transition / sharing sessions to offshore team members with supporting documents as part of inter-projects knowledge transfer activities through Web Ex meetings, phone bridge number, Skype, share point and emails.

• Developed test approach, test plan, test cases for validating critical functionalities of WVO applications for SQL server upgrade efforts.

• Developed test cases to cover all the business functions : booking reservations using rebate certificates, vendor administration, reservation administration, certificate administration, reporting, book admin, coupon admin, coupon PIN admin,processing coupons,redeem coupons,upload functions for receipts processing for Wyndham rebates.

• Uploaded the approved test cases to HP ALM, mapped the requirements, executed the test cases, captured and stored all the test evidence documents to store in ALM.

• Worked in defect resolution process which are observed during testing from its identification to closure after getting approval from WVO application owners / SME.Developed metrics to track, monitor and report the status through daily execution trackers and status report. First Data Corporation / EFTPS – NE Mar’17 – Oct’17 Senior QA & Test Analyst

• Worked in all phases of STLC (Test Life Cycle) for EFTPS ongoing projects (NACHA implementation, COBOL Upgrade testing efforts, EFTPS – Blocked RTN implementation efforts, Direct Pay Email verification projects).

• Creating test plans, test cases, test scripts, execution of tests scripts, test results capture, mapping requirements in CLM, defect analysis, defect resolution.

• Design and develop SPUFI SQL queries to execute the test scripts for NACHA implementation, COBOL Upgrade efforts, EFTPS – Blocked RTN implementation efforts, Direct Pay Email verification projects.

• Interfacing with test managers, test analysts on day to day basis for testing requirement gathering, test plan development, Tractability matrix development and test script design.

• Setting up input data files via File Aid/Master and unit testing, Documenting code changes and unit test results for distribution prior to review, Coordinating and completing code and unit test results walkthroughs with other mainframe development SMEs to ensure the highest quality bug-free code migrating the mainframe changes into Endevor.

• Reviewing QA Test Plans to ensure all impacted EFTPS functional areas are being tested. Supporting QA and Acceptance Test efforts by clarifying result expectations & fixing defects.

• Providing Knowledge Transfer for new hires about various EFTPS (IRS) payment channels Direct Deposit Instalment Agreement, Online Bill Pay, ACH Credit Direct Pay with all the supporting documents. JP Morgan Chase - FL Jan’16 – Feb’17

QA Manager (QA & Testing / Change Management/Test Data Management)

• Creating test plans, test cases, test scripts, execution of tests scripts, test results capture, mapping requirements in ALM, defect analysis, defect resolution for Dodd Frank Compliance, Guaranteed Principle Exempt Funds project initiatives for JPMorgan Chase planned releases.

Mohan Rajamani, Phone: 909-***-****

adhv5t@r.postjobfree.com

• Interfacing with multiple stakeholders, to on-boarding new clients / regions as a part of the OFAC watch list filtering expansion in different geographic locations.

• Define and ensure appropriate governance, methodology, and best practices. Partner with project managers and leadership to support major global initiatives through the project's Lifecycle.

• Evaluate risk and assess project health through independent analysis. Manage risks/issues, ensure corrective actions and ownership is defined in a timely manner.

• Compose comprehensive descriptions of user needs including functional and technical requirements.

• Maintain Issue / Defect / Risk tracker and work towards to completion / close. Maintain project timelines, defining roles and streamlining processes.

QA Manager / HCL America

(Feb 2013 to Nov 2015)

Provide IT QA lead role to Toyota Financial Services, United Healthcare and Blue Cross and Blue Shields of Mississippi group project teams and collaborate with subject matter experts to Identify solutions to meet business needs Toyota Financial Services (TFS), CA Jan’15 – Aug’15 QA Manager - Data Analysis / Business Intelligence (ETL) development /QA & Testing /Data warehousing & Data Mart solutions

• Preparation of Master test plan, test coverage plan for FAST BI project (Release 2) of Toyota Financial Services. FAST (Financial Accounting System Transformation) project includes implementation of a consolidation tool at TFS which includes Hyperion Financial Management (HFM), Hyperion Financial Reporting (HFR), Hyperion Data Quality Management (FDM), Hyperion Data Relationship Management (DRM) and Hyperion Smart view. Release 2 of this project focus on leveraging the roll forward dimension to support cash flow and iFEM reports in HFM to meet business needs of BTS (Business technology Services) and BI (Business Intelligence) of TFS.

• Defects logging, retesting the test scripts, tracking the defects and closing the defects. Analyze Test Execution Results and Report Defects using HP/ALM/Quality Center.

• Developed mappings to transform the data according to the business rules and integrated with other sources like ODS, legacy marts, before loading into target tables.

• Defined project scope and objectives through internal project management methodologies for Scaled Agile frameworks (SAF) model. Facilitating the daily scrum meetings, spring planning, spring review, and spring retrospective.

• Creation, preparation, and conduct of Quality Assurance reviews and the development and execution of test plans and test scripts using HP ALM.

• Prepared the Test Plan, Test Scripts, uploading and track the test plan in Quality Center and reviewed the Test plans. Tracking using HP ALM.

• Creation and maintenance of the logical and physical data models for the production and Business Intelligence data warehouse and data marts. Conducting data design walkthroughs to communicate data warehouse and Data Mart table designs to ETL developers.

• Worked extensively on different transformations like source qualifier, Expression, Filter, Aggregator, Router, Update strategy, lookup, Normalizer, Stored procedure, Mapping Variables and Sequence generator. United Health Insurance & BCBSMS, CA Jan’13 – Jan ‘15

• Design, development of Cobol/DB2 program, jobs, copybooks for BCBSMS VSAM conversion to DB2 efforts that enables the efficient processing of claims (Dental Professional and Institutional) which is the part of EDI claim flow jobs.

• Defects logging, retesting the test scripts, tracking the defects and closing the defects. Analyse Test Execution Results and Report Defects using HP/ALM/Quality Centre.

• Development and execution of parallel tests runs for ICD-9 claims and multiple versions of corresponding ICD-10 claims. Verifying ICD-10 codes (remediation) for subrogation transactions of the corresponding ICD-9 codes for Medicare, Medicaid, EDI Claim, Provider applications. Mohan Rajamani, Phone: 909-***-****

adhv5t@r.postjobfree.com

• Collaborated with the stakeholders and SMEs in finalizing the requirements per Centre for Medicare and Medicaid Services (CMS) HIPAA Compliances/Regulations for change requests and ACA enhancements. Infosys /USA - Torrance, CA Jan’12 – Jan’13

Manager

• Provide consulting services to Toyota BSS project teams and collaborate with subject matter experts to identify solutions to meet business needs.

• Managing the monthly releases of TTMS application for Oracle, J2EE, Hyperion, Mainframe defects/tasks. Leading the LDMC, CAP, DAP allowances reporting projects in all SDLC phases.

• Collaborate with Configuration manager, QA Manager and Application Development Directors in ensuring proper Release Plans, Test Plans, and Acceptance Criteria are set.

• Creation, preparation, and conduct of Quality Assurance reviews and the development and execution of test plans and test scripts using HP ALM.

• Prepared the Test Plan, Test Scripts, uploading and track the test plan in Quality Centre and reviewed the Test plans. Tracking using HP ALM.

• Defects logging, retesting the test scripts, tracking the defects and closing the defects. Analyse Test Execution Results and Report Defects using HP/ALM/Quality Centre.

Tech Lead (Application Development, QA & Testing and Change Management)

(Aug’00 – Jan’12)

Clients: Kaiser Permanente, United Health Care, BCBS, Citi, Target, Verizon Wireless, Nationwide, CSC, American Family Insurance, Pearson, Supervalu, State Farm Insurance, State of GA, Fannie Mae, Time Customer Service, MasterCard, Edward Jones, State Farm Insurance, GLIC, QBE.

• Provide consulting services to clients Citi, Target, Verizon Wireless, Nationwide, CSC, Kaiser, QBE, GLIC,American Family Insurance, Pearson, Supervalu, State Farm Insurance, Fannie Mae, Time Customer Service, MasterCard, Edward Jones project teams and collaborate with subject matter experts to Identify solutions to meet business needs.

• Worked in enhancements and support mainframe applications MIBS (Medicare Information and billing system), MIDR

(Medicare Information Data Reporting), MACS (Medicare Administrative Contractors system) and Patient Financing applications for Kaiser Permanente. Identify and load Medicare cases from KPDS (Kaiser Patient Data System) to MIBS.

• Support the generate bills (UB92) process to reimburse it from fiscal intermediary of HCFA (Health Care Funding agency).

• Supporting MIBS (Medicare Billing) on 24*7 for, batch cycle outages, addressing to the service level agreements for all the production tickets, developing programs for change control, minor and major release management tasks, configuration activities to conform to CMMi KPAs, tracking the production implementation, supporting post implementation.

• Thorough understanding and hands-on working experience with standards for medical transactions like 820

(enrolment), 834 (premium payments), 835 (medical claims payments), 837 (medical claims), 270 (eligibility inquiry), 271 (eligibility response), 276 (claim status), and 277 (claim status response) and developed & supported IBM Mainframe / SAS programs that process these EDI sets.

• Development and testing of new modules in Payment system of MARx – Medicare Advantage and Prescription application drug system (Part-D) for various releases.

• Documenting Login and Security Procedures, run book maintenance procedures, Job handling procedures, Architecture diagrams, Program move procedures, region monitoring procedures, troubleshooting procedures, project plans, license management, escalation procedures, transition plan, status reports coordinating offshore team meetings, for Group-1 applications /Supervalu as part of release management for Mainframe migration projects.

• Creation of mappings according to the use cases by following the ETL specifications. Analysed the source data coming from different sources (Oracle, DB2, XML, Flat files) and worked on developing ETL mappings.

• Facilitated creation of Test Suite powered by hybrid keyword/data driven framework, featuring unattended execution and extensive verification/validation, detailed reporting, easy maintenance, and covering over 1000 of test cases on Mohan Rajamani, Phone: 909-***-****

adhv5t@r.postjobfree.com

multiple test environment for Verizon Wireless, Target, Supervalu, and Nationwide.

• Lead IT SOX /HIPPA compliance initiative with external & internal auditors to streamline change control processes, approvers & documentation processes.

• Expertise on designing developing and QA & testing of new mainframe applications and maintain existing applications.

• Responsible for communicating and implementing the overall direction and management of the Change Management Process.

TECHNICAL SKILLS:

VS-Cobol-II, Eazytrieve Plus, SAS, Telon, Focus, MF-COBOL, JCL, JavaScript, HTML, CICS, COBOL 370, SQL, PL/1, Assembler, CA7, DHTML, VSAM, IMS, IDMS, Platinum Utilities,CA7, ZEKE JOB Scheduler, XPEDITOR, DB2 Utilities, HP Quality Center/ALM,, Visio, ELIPS, Nikko Time Sheet, Control-M Lotus notes, CICS Web Services, HTTP,SOAP,IBM Debug tool, RACF, File-AID, Job Track, Interest, Expeditor, Peregrine Service Center, IBM Web sphere, DB2 Stored Procedures, SOA, IBM Content Manager, IBM ClearQuest, Clearcase, Focus, CA-Erwin, ASP, VB 6.0, Visual Studio.NET 1.1, Visual Source Safe 6.0, SDLC,CSS, J2EE, EJB, JSP, JDBC, Selenium, PeopleSoft HR, Content Management Systems, Text pattern CMS, Toad for DB2, DB2 connect family, Tandem/Nonstop, COBOL, SCOBOL, TACL,Informatica Power Center 9.1, Unix, Informatica Data Quality (IDQ), IBM 3390,OPC,Z/OS,SFDC, Node.JS,Microsoft Azure, Salesforce CRM, AS/400

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