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Sales Customer Care

Location:
Pietermaritzburg, KwaZulu-Natal, South Africa
Posted:
November 14, 2020

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Resume:

Ms S Harischandre

** ******** *****

Northdale

Pietermaritzburg

3201

Cell : 079-*******

Email adhtn2@r.postjobfree.com

Re: Application for Vacancy: Receptionist

I Ms S Harischandre hereby submit my Curriculum Vitae for the above mentioned position within your firm.

I am a keen and hardworking individual that prides my self in order and efficiency. I am sure the experience I have gained over my working experience would prove to be of a great asset to the above position and to your establishment. Personally I believe that I have all the requirements for this position and, I am confident that given the opportunity that I will serve your establishment favorably.

I have a natural ability to manage workloads and oversee daily tasks to ensure job performances are met or exceeded. I can easily adjust to new surroundings and procedures.

I am flexible, detail oriented and can work as part of a team or independently, whichever benefits the company the most.

I always handle myself professionally when dealing with unusual or emergency situations.

My position at my last place of employment was a Sales and Orders Administrator, given the opportunity I will certainly learn your systems at the earliest.

I thank you for your careful consideration and hope to here from you soon with a favorable response.

Kind Regards

S Harischandre

CURRICULUM VITAE

OF

SHARON HARISCHANDRE

CURRICULUM VITAE

Residential and Postal Address:

12 Bluebell Drive

Northdale

Pietermaritzburg 3201

Contact Details:

Cell : 079-*******

SHARON HARISCHANDRE

PERSONAL DETAILS:

Surname

: Harischandre

Name

: Sharon

Date of Birth

: 13 June 1979

Identity Number

: 790**********

Race

: Indian

Nationality

: South African

Sex

: Female

Health

: Excellent

Drivers License

: Code 08

Interests/ Hobbies

:Playing Sport

Reading Non-Fiction

ENGLISH

AFRIKAANS

ZULU

READ

Good

Fair

Poor

WRITE

Good

Fair

Poor

SPEAK

Good

Fair

Poor

Languages:

SECONDARY EDUCATION

LAST SCHOOL ATTENDED : Lincoln Heights Secondary

Newcastle

DATE : 1996

HIGHEST STANDARD PASSED : Matric

SUBJECTS PASSED

English

Afrikaans

Mathematics

Geography

Biology

Accounting

TERTIARY EDUCATION

INSTITUTION : Computer College S.A

COURSE : Computer Administration

SUBJECTS COMPLETED:

Information Systems

Windows 95

Ms Excel

Ms word

Business Administration

EMPLOYMENT HISTORY

NAME OF PREVIOUS EMPLOYER: LAFARGE S.A

TYPE OF CONCERN : READY MIX CONCRETE

PERIOD : JAN 2014 – JUNE 2019

Reason for leaving was due to Retrenchment

POST HELD : SALES & ORDERS ADMINISTRATOR

MAIN JOB FUNCTIONS:

. QUOTING PRICES OF PRODUCTS

. SCHEDULING & PROCESSING OF ORDERS

. LIASING WITH CUSTOMERS, SALES REPS, CALL CENTRE

. RESOLVING CUSTOMER QUERIES

. SALES ADMINISTRATION

. CONTROL OF OFFICE EXPENSES

. PURCHASING OF DAILY RAW MATERIALS

. PURCHASING OF STATIONERY

. PETTY CASH

. SYSTEMS USED - AS400, SAP, SALESFORCE, LOGON

NAME OF PREVIOUS EMPLOYER : PMB Drawing & Survey Centre

TYPE OF CONCERN : Retail

PERIOD : Aug 2011-December 2013

POST HELD : Sales

MAIN JOB FUNCTIONS:

Stock replenishment

Sales and customer service

Preparing of quotes

NAME OF EMPLOYER : Infinity Private Wealth Management

TYPE OF CONCERN : Financial advisors and brokers

PERIOD : 2008-Feb 2011

PREVIOUS POST HELD : Admin Head

CURRENT POST HELD : Financial advisor

MAIN JOB FUNCTIONS:

Reception

General Admin

Assisting with presentations

Liaising with clients

Office coordinator

Customer service

Dispensing of financial advice

Sales

NAME OF EMPLOYER : Dawood`s Electrical

TYPE OF CONCERN : Retail

PERIOD : 6 months

POST HELD : Receptionist

MAIN JOB FUNCTIONS:

Reception

General Admin

Accpac

Receiving of Cash, Cheques

Sales and customer service

Receiving and dispatch of goods

NAME OF EMPLOYER : ABSA Bank

TYPE OF CONCERN : Financial

PERIOD : 2000 - 2008

POST HELD : Teller

MAIN JOB FUNCTIONS:

Processing of all types of financial transactions and preparation of petty cash, maintaining security items and large sums of cash

Processing of foreign exchange transactions

Sales of banking products and client services according to NQF standards

Receiving of revenue for levies in respect of administrative charges

Daily balancing of cash and reconciliation of bank statements

Assisting as a host in the banking hall on occasion

Assisting the teller supervisor with the management of staff by authorizing transactions according to specified mandate

Preparing end of day and administration with regard to balancing and audits

Training of new temporary staff and newly appointed tellers

Acting in the capacity of Branch Manager in the absence of the official Branch Manager and the Supervisor

ADMINISTRATIVE DUTIES INCLUDE:

Filing of confidential documents, faxing, attending to/directing of telephone queries and

e-mail distribution for clients and internal administration

Daily balancing of cash reconciliations and general Treasury Account

Processing of general ledger accounts and journals, dispatching of cheques and original copies of transaction slips to the processing and balancing unit

Ordering of daily stationery and banking hall replenishment

COURSES/WORKSHOPS ATTENDED:

Customer Care

Interpersonal skills

Stress Management

Conflict Handling

Service Excellence

Assertiveness

Negotiation Skills

National Credit Act

Know your client

Diversity

Internet, Email and MsWord

Money Laundering

Fire training

NAME OF EMPLOYER : Pick and Pay

TYPE OF CONCERN : Retail

PERIOD : 1997 - 2000

POST HELD : Teller

MAIN JOB FUNCTIONS:

Receiving of Cash, Cheques and Vouchers

Stock replenishment

Sales and customer service

SELF ANALYSIS

I am an individual who is of a hardworking disposition and am always eager to learn and share my knowledge with others. Honesty and integrity are significant characteristics to me. I am always aiming for the best in all my endeavors and am able to work in an environment of cultural diversity.

PROFESSIONAL REFERENCES

Woogeshan Padayachee 082******* or (033-*******

Mafour Mvana 072******* or (033-*******



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