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Insurance Life

Location:
Huntersville, NC
Posted:
November 13, 2020

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Resume:

Gopichand Pamulapati

818-***-**** adhsyw@r.postjobfree.com

Summary

16+ years’ experience in Software Quality Assurance, QA Management, Business requirements Analysis, Configuration Management, and Release Management.

Have 12 years of experience with automation testing using tools Selenium, UFT, Appium, Postman, UI-path, Protractor and JIRA/ALM tools.

Define Automation Standards, processes to create frameworks like Cucumber, Appium, Hybrid, Data driven, Keyword, API/Webservices automation, Modular decomposition.

Develop Automated Interface, REST API automation and web services automation using WSDL, Rest Full, JSON, XML, JAVA, POSTMAN, and SoapUI.

Develop automation framework, maintenance and implementation for application under test of Wells Fargo projects.

Expert in all technical enhancements and Functional enhancements, systems integration using ETL, API, Webservices, DB Customer data mapping, data coupling, Control Coupling between modules.

SME in Customer Risk rating analysis, Customer onboarding process, Customer ongoing Due Diligence, Transportation Domestic Customer compliance, Global Sanction compliance process of customer, Customer fraud, Credit check of Wholesale customer.

Tested and good experience in USA-PATRIOT Act requirements to operating Bank account and Customer’s - Customer Identification process(CIP), Know Your Customer (KYC) compliance, Bank Secrecy Act(GSMOS - BSA) Anti-Money laundering operations-AML compliance, International Terrorisms Background, Credit Investigations workflow and Reports.

Addressing concurrency, requirement transactions and related run-time application test processes and act as a Strong partner to Product Managers and other Developers, QA groups to assist in.

Have 12 years of experience with Defect management tool ALM/QC. Test strategy and test plan, Test coverage Matrix, RTM creation based on client QA expectations. Automated the Agular.JS applications using open source Node.Js Protractor tool using Java Script.

Automation Framework identification, Automation process Design, Test Development/Scripting, Review of Test Scripts, Test Script Execution, Test Script Maintenance, Automation issues & Review of Test Artifacts.

Assist team with best practice implementation, both Manual and Automation testing, planning and solution for critical automation implementations.

Reviewing, walkthroughs the code and implementation of industry proven process methodology framework using REACT Js (Just js), Selenium, Selenium grid, Sikuli, UI Path, UFT, QTP, Protractor, JMeter,Perfecto Mobile, Appium and Device anywhere mobile automation tools.

Experienced in design, build, test and deploying effective Test Automation solutions in multiple projects.

Experience testing with multiple OS and web browser versions for desktop, mobile, and tablet devices Proficient in testing with Apple devices, Android devices, and Windows devices

Analyzing the business application and its Sprint Requirements and Developed and implemented different Frameworks for Automation testing.

Identify/Understand Automation needs/Automation feasibility study, Resolve technical problems with the automation testing.

Creating Suite Structure, Scripting, Debugging, code reviews and walkthroughs executing with implementation of framework library functions/fixtures/keywords.

Involved in API testing good knowledge in Postman tool, Mobile App testing and have experience in Mobile Automation testing using tools like Perfecto Mobile, DeviceAnyWhere and EggPlant.

Worked with both Manual and Automation teams to implement, software testing and Requirements Change Management, Established system build process; controlled test environments; deployment scripts; controlled documentation; releases and deliveries.

Propose and follow scripting Best Practices in implementing automation framework for increased affectivity and code maintainability

Experience in client side QA Management, Project initiation, Requirements Analysis, Automation Testing, Automation Framework deigning, Team Management, POS Testing and Mobile automation testing and continuously strive to derive new strategies in order to execute the project.

Involved in Project initiation, Requirements analysis and Project Estimations.

Test strategy and test plan creation based on client QA expectations. Analyzed Agile business requirements & technical specs to conversed to automated test.

Coordination between onsite & offshore, Business knowledge transition to offshore QA team. Risk Identification and Management, effectively raising red flags, issues and concerns.

Strong experience in Defect linking, Requirements mapping and Preparation of Test bed in the Quality Center.

Strong Experience in HP ALM server side & Client side setup and installation process.

Produces Project Deliverables and Analyze Automation Feasibility, maintenance scripts on failure and analyze for root caused.

Conversant with all phases of SDLC & STLC and S/W Quality Assurance Processes

Ensure client confidence by thoroughly understanding the customer needs and find appropriate solutions to the problems.

Involves in all process related meetings/reviews and ensure that the project is in line with the Organization processes.

Reliable, resourceful and efficient team player with good Communication skills, able to adapt quickly new technologies.

Domain Expertise:

Domain

Specific Area in Domain

Banking & Insurance

Cornerstone – Wholesale bank Line of Business (LOB) customers,

Customer Risk rating analysis of Wholesale customer, Customer onboarding process, Customer ongoing Due Diligence, Transportation Domestic Customer compliance, Customer Identification process(CIP), Global Sanction compliance process of customer

USA-PATRIOT Act requirements to operating Bank account and Customer’s.

Insurance - Line of Credit(LOC), Auto Quote Process & Marketing

Retail

POS, Time and Attendance management, Database testing, Mobile App Testing

Logistics

POS, Transportation and shipping.

Automotive &

Telecommunication

UI and Functional testing.

Technical Expertise

Primary Skills

Secondary Skills

MANUAL TESTING

Business Process testing(BPT)

AUTOMATION TESTING: Selenium, QTP, UFT,API Automation Testing, POSTMAN, and SoapUI, JMeter

Protractor, Java, Java Script, Node.JS,

VBScript, MAVEN & TestNG

Automation Frameworks:

Hybrid, Data driven, Keyword,

Modular decomposition,

Cucumber, Appium, Web API Test

ALM, QC, JIRA, Eclipse, Element tool, Test Management tools, Oracle 9i, SQL Server.

MOBILE TESTING: Perfecto Mobile, Protractor, Device any where, Egg Plant, Postman.

Education

Master Degree (M. Sc) from NAGARJUNA UNIVERSITY, India.

Engagement Overview

Project Name

Cornerstone

Start Date

April 2017

Client

WELLS FARGO & COMPANY

End Date

Till Date

Project Location

Charlotte, NC

Team Size

40

Project Description: Wells Fargo & Company is an American international banking and financial services holding company, It is the world's second-largest bank by market capitalization and the third largest bank in the U.S. by assets work in two sectors general insurance and life and health insurance.

CORNERSTONE: Cornerstone is the wells Fargo bank customer onboarding & risk rating system under wholesale banking segment contains customers like large- and middle-market commercial companies, as well as to Individual customers. Cornerstone system refer to onboard customers, risk ratting analysis and approval process for multiple line of business customers of wells Fargo bank. used by enterprise users to store all the customer information in to Cornerstone system.

SME in Customer Risk rating analysis of Wholesale customer, Customer onboarding process, Customer ongoing Due Diligence, Transportation Domestic Customer compliance, Customer Identification process(CIP), Global Sanction compliance process of customer

Know Your Customer (KYC) compliance and AML compliance background Investigations workflow process

Automation framework development and maintenance.

Automation framework architect and implementation of automation best practices.

Performing Functional, API automation framework evaluation and gap analysis.

Automation test coverage % and new releases automation feasibility and development.

Identification of script issues, test environment issues and preparation of mitigation plan.

Addressing concurrency, requirements transactions and related run-time application test processes and act as a Strong partner to Product Managers and other Developers to assist in

Preparation of Automation Metrix and ensured teams to follow standard automation process.

New releases automation support and development of new automation functions.

Maintaining automation framework developed by using tools like Selenium, API, JMeter, Cucumber.

Creation of review documents and execution process to improve automation quality.

Refined the Automation scripts & all test data sheets as per review comments.

Change in test Data column names in readable mode, reviewed and Reduced the list of columns in all test data sheets.

Test scripts review and fixing the automation scripts issues as per latest functionality of application.

System test, Smoke test, Regression test, Integration testing support for individual releases using automation.

Automation team co-ordination and automation risk identification and providing solutions.

Effective communication with client and teams to resolve automation challenges.

Project Name

TD Bank – Line of Credit

Start Date

Dec 2016

Client

TD INSURANCE COMPANY

End Date

Feb 2017

Project Location

DALLAS, TEXAS

Team Size

6

Project Description: TD Insurance Company - TD Insurance is part of the TD Bank Group, one of Canada’s largest financial services organizations. work in two sectors: general insurance and life and health insurance.

TD Insurance earned place as the largest direct-response home and auto insurance group and one of the top three personal home and auto insurance groups in Canada. TD Insurance is also the national leader in critical illness insurance and a pioneer in affinity marketing, and work jointly with groups to market insurance to their members.

LOC: Line of Credit Critical Illness and Life Insurance is protection for your Line of Credit, which can protect your family from the unexpected. Once you’re covered, the insurance benefit can pay down or even eliminate the principal balance of your insured TD Canada Trust Line of Credit. Line of Credit Critical Illness and Life Insurance offers competitive group premium rates. Your cost of insurance is based on your age and your average balance. If you don’t carry a balance during the month there are no premiums to pay. Rate discounts are available if you insure an additional borrower.

Contribution:

Project initiation, requirements analysis and Project QA estimations.

Test strategy and test plan, Test coverage Matrix, RTM creation based on client QA expectations.

Defining QA Deliverables, Requirements tracking, Task Planning and Scheduling and tracking Quality of QA process.

Proposed different automation frameworks like Hybrid, Data driven, keyword, Cucumber, Appium during initial phase/startup of project.

Developed a solution with unique Selenium automation framework which is customizable to any (web & Mobile) applications.

Created Cucumber Framework which supports Behavior/Test/Business/Data Driven Automation Scripts Development using Selenium webdriver.

Incremental scripts development based on UI pages (as application is under Agile development)

Cucumber tests are written in plain descriptive English type grammar and explained as behavior of application and are more user focused

No Dependency in individual module/function/test script/ test objective, able to run same script with different set of data/browsers/breakpoints

Stored page specific object locators separately. (Not include Object locators in test script flow)

Debug/Enhancements/changes can be easily maintainable written a different method for each common/unique/specific action.

Reusable the code (methods) Used Object oriented principles, Page objects pattern where ever it is necessary.

Support to automate the Mobile/any web application with customizable HTML test report/results.

Project Name

Farmers FastQuote – Modernization

Start Date

Nov 2015

Client

FARMERS INSURANCE

End Date

Nov 2016

Project Location

LOS ANGELES, CALIFORNIA

Team Size handled (If applicable)

12

Project Description: Farmers Insurance Group is an American insurer group of automobiles, homes and small businesses and also provides other insurance and financial services products. Farmers Insurance has more than 50,000 exclusive and independent agents and approximately 22,000 employees in USA. Headquartered in Los Angeles, CA.

Farmers FastQuote: A preliminary rate ("quote") is for insurance coverage you select. Certain assumptions may have been made that will influence the quote you receive. A quote is not an offer for insurance, an offer of an insurance contract, nor is it an insurance contract, binder or an application to purchase insurance. The coverage descriptions provided are general descriptions of available coverage and are not a statement of contract. Rates quoted reflect the rates in effect as of the date of this quote and are subject to revision. Your actual premium may vary based upon additional information you provide or we obtain, the coverages and deductibles that you select, any additional underwriting criteria, and removal of any assumptions. Farmers reserves the right to accept, reject, or modify this quote after review of the application and other underwriting information. All applications are subject to underwriting approval. Farmers online quotes are for new customers only. Existing customers are requested to contact their local agent to make changes to their policy. Quoted rates do not include fees permitted by state law.

Contribution:

Project initiation, requirements analysis and Project QA estimations & ROM.

Analyzing the application business and its Sprint Requirements, Developed and implemented Protractor Frameworks using Java Script, Web driver.

Identify and developed E2E testing Automation framework suitable for sub systems using Node.Js Protractor tool.

Protractor tests are written using the syntax of test framework, for example Jasmine, and the Protractor API

Protractor Framework: Page Object model reused across multiple tests, and created cleaner tests by encapsulating information about the elements on application page.

Defining QA Deliverables, change Requirements tracking, Task Planning and Scheduling and tracking Quality of QA process.

Define Automation Standards, processes to create a framework using Protractor tool and Analyzed Agile business requirements & technical specs to conversed to automated test.

Defined a Multi browser and Mobile test strategy to execute planned QA activities.

Requirement Management: Requirement Management helps to store and trace requirements and will also help address metrics like Simple & Successful Requirements Coverage. Produces Project Deliverables and Analyze Automation Feasibility

Automation Script Design, Test Development/Scripting, Review of Test Scripts, Test Script Execution, Test Script Maintenance, Defect reporting, Review of Test Artifacts.

Environment: Heroku cloud, Angular JS, Java, Java Script, Selenium - Cucumber, Browser stack, Jenkins & GIT & HP- ALM, Node.JS – Protractor.

Project Name

J. Crew E-commerce Online

Start Date

Oct 2014

Client

J. Crew Group Inc.

End Date

Nov 2015

Project Location

USA

Team Size

15

Project Description: J. Crew Group, Inc, is an American multi-brand, multi-channel, specialty retailer. The company offers an assortment of women's, men's and children's apparel and accessories, including swimwear, outerwear, loungewear, wedding, bags, sweaters, denim, dresses, suiting, jewelry, and shoes. The company conducts its business through retail, factory, crewcuts, Madewell stores, catalogs and online.

J. Crew debuted in 1983 with the mailing of its first catalog. Six years later, the company opened a flagship store at New York’s South Street Seaport. Today, the business includes retail and outlet stores nationwide and an ever-growing online and catalog business.

J. Crew e-Commerce is retail online shopping web application for all kind items available stores. We can choose the item and the payment thorough online. Shipping of the items and tracking the customer to the correct address. Customers order take care by using Blue Martin tool. Created orders from J. Crew web applications will be pointing to Blue Martin and will trace the customer data and find the order status in the Blue Martin tool. Stored data will place in the WMS application so the items verifications and availability will be taken by this WMS RP tool.

Contribution:

Project initiation, requirements analysis and Project QA estimations & ROM.

Analyzing the application business and its Sprint Requirements, test management

Test strategy and test plan, Test coverage Matrix, RTM creation based on client QA expectations.

Test plan creation as per the E-commerce application requirements.

Test cases review and modification of test cases per the review comments.

Test team management based on store data and checkout process for all J. Crew banners.

Identified the risks and mitigation plan and action plan creation.

Test execution plan in different mobile devices and browsers as per the test plan & requirements.

Change requirements tracking, test implementation in Quality center.

Involved in all defect meetings to discuss with all other teams like BA & Developers, customers.

Test Strategy, Test Planning, Test execution, Understand/Define and Create Automation.

Generating and reviewing of Test Reports and defects status reports. Automation team management and planning.

Project Name

Safeway loyalty program (TOGM, OMS b& POS)

Start Date

April 2013

Client

SAFEWAY

End Date

Sep 2014

Project Location

CALIFORNIA, USA

Team Size handled (If applicable)

10

Project Description: Safeway Inc. (NYSE: SWY), a Fortune 500 company, is North America's third largest supermarket chain, with, as of December 29, 2007, 1743 stores located throughout the western and central United States and western Canada. It also operates some stores in the Mid-Atlantic region of the Eastern Seaboard. The company is headquartered in Pleasanton, California. Supermarket News ranked Safeway No. 4 in the 2007 "Top 75 North American Food Retailers" based on 2006 fiscal year estimated sales of $40.5 billion. Based on 2005 revenue, Safeway is the tenth largest retailer in the United States.

Safeway launched a loyalty program focused on their best customers. The program recognizes very best customers similar to those who may use a hotel, airline or car rental company with great frequency and also it increases the evidence that a retailer's most loyal customers, often encouraged by rewards programs over the years or last 6 months, account for an inordinate amount of sales at their favorite stores. This program can be managed on the web, on mobile or integrated across 2 platforms. Safeway provides three kinds of offers such as Coupons, Personalized Deals and Club specials to their customers. Customers receive offers based on their registered store for Club Card and purchase history. Customers will add the items to the card using web or mobile application and redeem offers at store using club card at the time of purchase.

Contribution:

Involved in Mobile application automation testing using Device anywhere and Perfecto Mobile cloud tools. Performed Failure analysis on automation failures.

Identify and develop automation framework suitable for Mobile Applications.

Create or maintain object repositories and following best naming conventions for the objects identified.

Review scripts by considering coding standards and performance parameters.

Identify/Understand Mobile Application Automation needs/Automation feasibility study, Resolve technical problems with the automation tool

Define Automation Standards, processes to create framework and test beds

Defining Test Deliverables, Task Planning and Scheduling

Automation Script Design, Test Development/Scripting, Review of Test Scripts, Test Script Execution, Test Script Maintenance, Defect reporting, Review of Test Artifacts.

Environment: HPQC, WinSQL, WinSCP, QTP, Device anywhere and Perfecto Mobile cloud tools.

Project Name

SAFEWAY - WORKBRAIN

Start Date

Dec 2010

Client

SAFEWAY

End Date

Mar 2013

Project Location

HYDERABAD, INDIA

Team Size handled (If applicable)

16

Project Description: Work brain Time and Attendance workforce solution helps large, distributed organizations accurately calculate gross payroll and comply with complex regulations. Organizations from varying verticals use the powerful web-based solution to reduce their gross payroll expenses by 1 - 6 percent. Work brain Time and Attendance Automates 100% of pay rules to ensure accuracy, Handles pay and work rules without customization, and Centralizes gross pay calculation for the entire enterprise in a single instance.

Contribution:

Prepared the Utilities to minimize the team working hours.

Implemented the test management skills in the team and delivered Quality work.

Training to the new resources and helping team in preparing manual test cases and automation test cases applying test design techniques in an effective manner.

Identify and develop automation framework suitable for Business Requirement Catalogue and Time Rule functionality.

Create or maintain object repositories and following best naming conventions for the objects identified.

Review scripts by considering coding standards and performance parameters.

Daily status reporting and Build closure report.

Performed ambiguity testing on Requirement specifications, Failure analysis on automation failures.

Reviewing effectively the manual and automation test cases authored by team to derive the quality of test cases.

Preparing DSR, WSR, Test Summary Report, Defect Summary Report, Defect Tracking Reports.

Environment: Oracle DB in 5.1 & IBM DB2 in 5.0, Apache in 5.1 & Web Sphise in 5.0 and Cognos server in 5.1, Q.C, Element tool and QTP.

Project Name

FedEx INET

Start Date

Jan 2009

Client

FedEx Corporation

End Date

Dec 2010

Project Location

PUNE, INDIA

Team Size handled (If applicable)

11

Project Description: FedEx System Corporation connects areas that generate 90% of the world’s gross domestic product in 24 to 48 hours with door-to-door, customs-cleared service and a money-back guarantee. The

Company’s unmatched air route authorities and infrastructure make it the world’s largest express

Transportation Company, providing fast, reliable and time-definite transportation of more than 3.3 million items to 210 countries each working day. FedEx System is the leader in reliable shipping between world markets. The industry’s largest fleet of wide-body aircraft to 210 countries Worldwide transports your shipments. The advanced FedEx System information system lets you track the status of your shipments eithis at their web site, via your FedEx System electronic shipping tools or by calling FedEx System Express International Customer Service.

Contribution:

Handled the test automation team of size 4.

Incorporated the new CR’s into existing automation frame work with in time line.

Given training on Automation testing and BPT.

Preparation of the test script for the Automation testing.

Extensively Working on Functional Testing and cross browser testing.

Preparation and execution of Test cases based on Requirements.

Reporting and tracking of Defect using the Bug tracking tool Quality Center.

Preparation of Test data for the Automation testing.

Prepared Daily status reports & Weekly status reports and sent to the onsite manager.

Involved in the project audit reports preparation.

Track, Supervise, Functional Test, Regression Testing and Automation testing of all functional modules in the project.

Environment: Java, J2ee, Servlets, jsp and XML, Oracle 9i, QTP, Tod, QC, Windows XP, Vista and Mac

Project Name

POS, WGRT & ESQI

Start Date

Feb 2007

Client

FedEx Corporation

End Date

Dec 2008

Project Location

PUNE, INDIA

Team Size handled (If applicable)

15

Project Description: FedEx is a leading Logistic company in USA. This Application is the front end application to the FedEx Customer to book and track their consignment. This Project can help to the FedEx customers and point of sale counters to book customer packages for shipping. MULTIPLIER seeks to achieve a best-in-class Express and Ground multiple-package shipment (MPS) shipping experience to provide a competitive advantage, furthis penetrate key markets/industries and defend existing market share.1 More than the standard single package shipping experience, the MPS experience depends upon shipment delivery integrity, shipment visibility and customer shipping technology. The shipper's expectations for the MPS experience also includes shipment based pricing 2. programs and consistent shipment level billing/invoicing.3. As such and as a benefit to FedEx from the closure of inconsistent business rules, this project also seeks to improve/reposition Express Hundredweight pricing and changes the Ground Multiweight shipment aggregation definition from zip code to delivery address. And comparison of rates with FOS.

Contribution:

Preparation of Automation Test Strategy, Test Planning, Test Estimation, Understand/Define and Create Automation framework.

Identify/Understand Automation needs/Automation feasibility study, Resolve technical problems with the automation tool

Define Automation Standards, processes to create framework and test beds

Metrics capturing, reporting and analysis

Defining Test Deliverables, Task Planning and Scheduling

Automation Script Design, Test Development/Scripting, Review of Test Scripts, Test Script Execution, Test Script Maintenance, Defect reporting, Review of Test Artifacts.

Prepared automation test data for the Project &Generating of Automation Test Execution Reports

Project Management, Team Management, Team Mentoring, Train the team on the automation framework, Conflict management

Risk Identification and Management, effectively raising red flags, issues and concerns. Environment: Manual, QTP and VB Scripting, Quality Center.

Project Name

Tele Soft Promotions.

Start Date

Dec 2005

Client

Sprint

End Date

Jan 2007

Project Location

Bangalore, INDIA

Team Size handled (If applicable)

Project Description: This project provides online services for all the Sprint Customers. When user is order for Sprint connection it needs to add pricing items and promotions. Promotion module contains Create promotion, Edit promotion, copy promotion, Delete promotion and View promotion. Here two status of promotions are there one is Active Type Promotion and Draft type promotion. Active promotions should not get duplicated but Draft promotion may be duplicated. If user is going to create new Active promotion with one promo code, another promotion is having same promo code as active promotion status then it should not get store into database. But user is going to create new Draft promotion with one promo code, another promotion having the same promo code as Draft status then it can get copy. Active promotions only get add to the order. Draft promotions cannot add to the orders.

Contribution:

Performed Manual Testing of the application. Extensively Working on Functionality Testing.

Execution of Test cases and reporting the bugs.

Co coordinating with the developers in driving the issues and Defects to closure.

Involved in weekly reviews with team members.

Environment: Java, J2ee, Servlets, jsp, Test Management Tool.

Project Name

Smart Trade.biz

Start Date

Aug 2004

Client

Unwired Internet Enterprise (UIE)

End Date

Nov 2005

Project Location

Bangalore, INDIA

Team Size handled (If applicable)

Project Description: This project provides online services for all the Sprint Customers. When user is order for Sprint connection it needs to add pricing items and promotions. Promotion module contains Create promotion, Edit promotion, copy promotion, Delete promotion and View promotion. Here two status of promotions are there one is Active Type Promotion and Draft type promotion. Active promotions should not get duplicated but Draft promotion may be duplicated. If user is going to create new Active promotion with one promo code, another promotion is having same promo code as active promotion status then it should not get store into database. But user is going to create new Draft promotion with one promo code, another promotion having the same promo code as Draft status then it can get copy. Active promotions only get add to the order. Draft promotions cannot add to the orders.

Contribution:

Performed Manual Testing of the application.

Extensively Working on Functionality Testing & Bug Reporting and analysis.

Preparation and Execution of Test cases as per SRS.

Co coordinating with the developers in driving the issues and Defects to closure.

Environment: Java, J2ee, jsp.



Contact this candidate