Wanda P. Cornish-Void Philadelphia, PA *****

215-***-**** linkedin.com/in/wanda-void-367614

CLINICAL INFORMATION LEADER PROJECT MANAGEMENT

Extensive expertise in all facets of laboratory and clinical science. Ability to leverage clinical skill with Technology and best-of-breed processes to enhance the management of clinical information. Proficiency in research, evaluation and documentation of clinical & laboratory procedures, process improvement, change management, quality assurance, lean principles, performance improvement, analytics, statistical process control. Adaptable in team roles ranging from individual contributor to Project Lead and Manager.

CORE SKILLS

Quality Performance Improvement

Cutting Edge IT Ability

Project Management

Healthcare Analytics

Data Warehousing

Test Development-Validation

Programming Knowledge

Excellent Communication

Various Medical Systems

Regulatory Issues

Data Interoperability

Data Governance

EXPERIENCE

United Healthcare Services, Remote

Production Manager- Clinical Data Exchange & Integration June 2015 – December 2018 Senior Data Quality Analyst August 2018 – December 2019

Drove operations with oversight of teams delivering implementation of healthcare providers to enable the exchange of electronic clinical data through a variety of methods allowing submitters to meet government mandated incentive programs and avoid penalties. Worked directly with external business partners technical staff to drive meaningful communication and rapid implementation of the provider for electronic clinical data exchange. Conducted quality validations of end to end processes used to transform files from submitters consumable by HEDIS/Stars Data Mart (SDM) system and related reporting.

Enabled providers to submit clinical data via enterprise methods and external vendors.

Ensured implementations were executed on time, on budget, and with quality.

Immediately recognized, communicated and remediated barriers to goals and led solutions and escalations in a timely manner.

Established and maintained strong relationships with providers and internal business partners.

Drove remediation of quality issues with external business partners.

A resource to other team members; shared best practices and increased team effectiveness.

Utilize Agile methodologies: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives

Performed audits on workflow process and procedures.

Conducted quality analysis on data meeting internal specifications.

Executed and managed UAT (User Acceptance Testing) for implemented solutions.

Validated implemented file output and processing performance.

Worked with provider technical resources to complete the mapping between the provider EMR information sent to CDSM and the data requirements of the overall program.

Led test execution for feature development by participating in requirements and design reviews.

Partner with technical teams to optimize and automate provider onboarding, file ingestion, end to end provider life cycle management, dash-boarding.

LIS and HL7 interface experience

Program management

West Virginia Medical Institute, Telecommuter May 2010 – June 2014

One of the largest non-profit Quality Innovation Network-Quality Improvement Organizations (QIN-QIO) in the nation. Quality Insights is focused on using data and community solutions to improve healthcare quality, smarter spending, and healthier people.

Consultant/Project Coordinator, Regional Extension Center

Analyzed workflow operations and provided technical solutions that met business needs, including hardware specification, software requirement, cost analysis, security and facility requirements, meeting regulatory and industry standards. Managed client data, query reports, as well as cross functional EMR interface projects involving the development, testing, implementation, troubleshooting and maintenance of laboratory interfaces, Health Information Exchange (HIE), and client Immunization Registries.

Trusted advisor and liaison for Office of National Coordinator (ONC)/ Centers for Medicare/ Medicaid (CMS), EHR vendors, and client base. Advising and consulting service lines included Long Term Care, Patient Care Medical Home (PCMH), NCQA, HEDIS, Clinical Quality Measures (CQM).

SME business process workflows current/proposed, process improvement, statistical analysis.

Validation of certified EMR/EHR systems.

Quality assurance testing for front end applications and interfacing products.

EMR integration let laboratories and public registries populate results into medical record system.

Assisted providers and staff in becoming meaningful users of Electronic Health Records.

Camden County Community College, Blackwood, NJ June 2010 – June 2012

This grant funded program was created to Educate Health Information Technology Professionals and was developed to rapidly create intensive non-degree health IT education and training programs.

Adjunct Professor, Consortia HIT Program

Under the direction of the Office of National Coordinator / (ONC) HITECH ACT, worked to educated Health Information Professionals in the college environment. Served as a subject matter expert in information technology curriculum. Interacted and motivated students to achieve success in the growing field as a skilled health IT specialist. Worked with students to grasp of concepts relating to Electronic Health Records. Evaluated and graded student assignments, project and exams.

Member of the HIT advisory board.

Halfpenny Technologies, Inc., Blue Bell, PA May 2008 – August 2009

A leading provider of clinical data exchange solutions and client focused firm whose vision is to help healthcare organizations effectively integrate clinical data.

Implementation Analyst

Managed cross functional EMR interface projects involving the development, configuration, testing, delivery, training, implementation, troubleshooting and maintenance of laboratory interfaces to EMR systems on behalf of Quest diagnostics clients and other customers, including Misys, Orchard, Meditech, NextGen, EcW, and Allscripts. Ensured EMR project milestones and deadlines were met.

Performed Quality Assurance testing for front end applications and interfacing products, and validation of EMR systems (HUB/VPN).

Maintained relational database upgrades, workflow procedures, and stored procedures.

Efficient in all phases Software Development Life Cycle (SDLC).

EMR integration allowed laboratories to populate results into a physician medical record system.

American Red Cross, Philadelphia, PA 2003 - 2008

American Red Cross is the largest single supplier of blood and blood products in the United States, collecting and processing more than 40 percent of the blood supply and distributing it to some 3,000 hospitals and transfusion centers nationwide.

Quality Systems Manager

Managed US 190 Licensure issues including: Product Amendments, Site

Alterations, Annual Site Registrations and IS software change notification, CFR Part 11

Compliance, products and documentation submitted to FDA

Performed Quality Assurance (QA) reviews for compliance and testing

Acted as a liaison between regulatory authorities to ensure full compliance with federal,

state and local laws and regulations (CCHIT, FDA, AABB, CLIA, CAP).

Oversee process performance and Change Management procedures, while

promoting effective problem resolution/prevention and SOP development

Maintained relational database environments

Direct and indirect staff management

Lead and manage regional and global cross-functional systems: Implementation of

directives, Change Management, Equipment Validation, policy and procedure

development/management, and Proficiency testing

Performed Database Upgrades, Workflow procedures, Stored Procedures

Oversee project plans to ensure milestones and project deliverables were met

SME in office applications (Visio, Excel, Power Point, Access, Microsoft Project)

Clinical trial oversight

Jeanes Hospital, Philadelphia, PA 1988 – 2003

Jeanes Hospital il located in Northeast Philadelphia. It was formed in 1928 through a provision in the will of Anna T. Jeanes, a Philadelphia Quaker. Jeanes Hospital joined the Temple University Health System in 1996.

Senior Medical Technologist – Night Shift Team Lead

Responsible for managing laboratory operations

Manage operations of the Sunquest Medical Systems & SMS Medical

Systems/Laboratory Information System

Responsible for managing laboratory operations for the night shift.

Extensive analytical testing in all phases of the clinical laboratory

Development of strategies to improve laboratory processes and Quality Control of

laboratory instrumentation

Documentation of emergency medicine, phlebotomy and clinical procedures

EDUCATION

Associate Degree - Medical Lab Technology Community College of Philadelphia, PA

Bachelor of Science - Computer Science Arcadia University, Wyncote, PA

Master of Information Technology - Internet Security American Intercontinental Univ., Hoffman Estates, IL

Doctorate of Health Administration-Clinical Analytics Candidate 2021, Presidents List Capella Univ., Minneapolis, MN

PROFESSIONAL DEVELOPMENT

Lean Six Sigma Certification (LSS Green Belt), Purdue University, West Lafayette, IN

Purdue University’s Lean Principles, The Toyota Way, West Lafayette, IN

Lean Six Sigma Certification (LSS Black Belt), Purdue University, West Lafayette, IN

Health Level Seven International (HL7) Certification

TECHNICAL PROFICIENCIES

Salesforce, SDMS, Allscripts, STI, Nextgen, EcW, e-MD, Athena Health, GE Centricity, Office Practicum,

Care 360, Health Fusion, Matrix, EPIC, PCC Long Term Care Software, LIMS, HIS, HL7, TOPNET,

QLS, QMPS, E-FORM, Clarity, SharePoint, Visio, Excel, QI Macro, Power Point, Access,

Project, Java, SQL, SPSS, VB, C, Agile, Tableau, Dashboards

Contact this candidate