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Customer Care Contact

Location:
Kolkata, West Bengal, India
Posted:
November 10, 2020

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Resume:

CURRICULUM VITAE

SUROJIT MEDDA

Address: Vill-Atapur, P.O:- Gotan, P.S:- Madhabdihi, Dist-Burdwan, West Bengal-712410

Telephone Number: +91-897*******

E-mail: adhpmu@r.postjobfree.com

Date of Birth: 23-12-1997

Place of Birth: Atapur, Burdwan

Gender: Male

Country of Citizenship: India

Country of Residence: India

EDUCATION

University Name: MAULANA ABUL KALAM AZAD UNIVERSITY OF TECHNOLOGY

Name of the Institute: SBIHM SCHOOL OF MANAGEMENT

Institute Code: 341

Field of Study: Hospital Management (BHM)

Institute Contact Number: 099********

Institute Contact E-mail: adhpmu@r.postjobfree.com

Institute Website: www.sbihmit.com

OWN QUALIFICATION (CLASS 10+2)

School Name: Ramlal Adarsha Vidyalaya (H.S)

Location: Shyamsundar, Burdwan

Field of Study: Commerce

Pass out year: 2016

OWN QUALIFICATION (CLASS 10)

School Name: Gotan Subodh Memorial High School (H.S)

Location: Gotan, Burdwan

Pass out year: 2014

WORK EXPERIENCE

Hospital Name: RAJ HOSPITALS

Hospital Contact Name: Miss Nazzia

Hospital Contact Telephone: 097********

Hospital Website: www.Raj hospitals.com

Position: Executive-Operations

Location: Main Road, Ranchi, Jharkhand, Pin Code-834001

Duration: 01-08-19 To 22-08-20

JOB RESPONSIBILITY

• Admission & Registration to the IP department.

• Billing and Registration on OPD counter.

• Booking a Doctor Apartment in patient.

• Taken round floor/rooms with patient attendant and solve the patient query.

• Facilitates patient flow by notifying the provider of patient’ arrival, being aware of delays, and

communicating with patients and clinical staff.

• Responds to patients’ prospective patients and visitor inquiries in a courteous manner.

• Responsible for keeping the floor area clean and organized.

• Financial counseling.

• All process regarding TPA from patients’ admission to discharge.

Training (1st Phase)

Hospital Name: AMRI Hospital, Mukundapur

Hospital Contact Name: Paramita chottopadhyay

Hospital Contact Telephone: 033-********

Hospital Website: www.amrihospital.in

Position: Emergency Coordinator Intern

Location: 230, Barakhola Lane, Purba Jadavpur, Behind Metro Cash & Carry, Mukundapur, Kolkata,

West Bengal, 700099

Duration: 3rdApril to 3rd July

Total Number of Months: 3

Job Responsibility:

• Co-ordinate between doctors & patients

• Provided guidance to the Emergency Patients

•Collected data (UHID, Patient Name, Medication, Medical Tests,) from Patients in Conversion format,

updated those data into soft copy.

Human Resource Development as HR&D in AMRI HOSPITAL LTD.

• Prepared, Conducted and processed interview

• Time management

• Mis Entry/ Documentation

Training (2nd Phase)

Hospital Name: Columbia Asia Hospital Whitefield

Hospital Contact Name: Mr. Kiran Manjunath

Hospital Contact Telephone: 080-****-****

Hospital Contact E-mail: adhpmu@r.postjobfree.com

Hospital Website: www.columbiaasia.com

Position: Customer Care Intern

Location: Survey No- 10P & 12P, Whitefield main road, VarthurKodi, Ramagondanahali, Bengaluru,

Karnataka 560066

Duration: 17th February to 17th May

Total Number of Months: 3

Job Responsibility:

• Customer Care Department

• Billing and Registration on Reception Desks

• All process regarding TPA, as Patient admitted to discharge

• Admission & Registration to the IP department

• Taken floor/ rooms rounds with patient attendant and solve the patient query

• Ensure patients are informed if a doctor is running late or called out

Human Resource Development as HR&D in AMRI HOSPITAL LTD.

• Prepared, Conducted and processed interview

• Documentation

• Mis Entry/Time management

SEMINAR: 1st: ‘Hospital Management as Career’ By Arindam Banerjee, GM of Columbia Asia Kolkata

SKILLS:

Language: Bengali, English, Hindi

Hobby: Talking to new person, watching the massages movie, Learn to the nature

Computer Skills: Basic Skills

DECLRATION

I, solemnly declare that all statements made in the above are true, complete and correct to the

best of my knowledge and belief and the event of any information being found false candidate will be

liable to the cancelled

DATE : SIGNATURE :



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