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Social Media Service

Location:
Dubai, United Arab Emirates
Posted:
November 07, 2020

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Resume:

LAMYAA BENAYAD

Current Address: UAE, Dubai

Email: adhmf3@r.postjobfree.com

Phone number: +971*********

Date of Birth: 11-february -1980

Nationality: Moroccan

Marital Status: Single

GCAA License: 03-10-2003

SKILLS & ABILITIES

Good communication skills

Highly personable

Able to quickly learn and adapt to new and different environment and culture

Able to work under pressure for the objective to reach excellent result of satisfaction for a VVIP CLIENTS within a team

Great work ethics

Self-motivated

WORK EXPERIENCE

August 2009-Present

Inflight Service Manager - ROYAL JET in Abu Dhabi-UAE

Managing team on board, leadership skills

Make sure that the service and safety standards are applied in all flight

Providing high standard and exceptional service to guests, ensuring their satisfaction

Catering management from hotels, catering companies and outside purchasing based on the profile of each VVIP client

Coordinate with service department and ground handler in order to provide a personalized service for guests

October 2003- July 2009

Cabin Crew Senior Flight Stewardess- Emirates Airlines

Managing team on board

Apply service and safety standards

Make sure providing high standard of customer service

August 2007- June 2009

First Class Grade Flight Attendant- Emirates Airlines

Provide excellent customer service to passengers while ensuring extreme confort and safety through the flight

Deal with security and emergency situation as well administer first aid to passengers

EDUCATION

September 1997

Lycee Prince Moulay Abdellah High school (Morocco)

High school diploma Modern literature English section

July 2003

Institute des Hautes Etudes de Management (Morocco)

Marketing section

TRAINING EXPERIENCE

September 2003

L’Amphitrite Palace hotel Morocco Marketing and Sales department

LANGUAGES

ARABIC: Fluent reading, speaking and writing

ENGLISH: Fluent reading, speaking and writing

FRENCH: Fluent reading, speaking and writing

COMPUTER SKILLS

Microsoft Word, Excel, Power point, Social media application

ACTIVITIES

Reading, Traditional Art, Interior design



Contact this candidate