RAMZI JAFFAN

Rome Italy

Phone: +39-351-******* E-Mail: adhl2e@r.postjobfree.com

Professional summary

Talented and passionate about the luxury fashion and design world, with a successful career history in sales, a vast knowledge of brands and products. Highly energetic, oriented on maximizing the customer experience by a very refine sense of their needs with interpersonal and communication as definite strengths. Ability to collaborate on creative vision, to develop lines in accordance to trends and brands spirit. Multi-cultural influences and flexibility making my approach to every brand and customer unique. Professional Experience

Sales manager “Depeche mode” Boutique- Beirut, Lebanon 2017-2018

- Increased the sales of the store by working on the choice of items purchased, their “mise en valeur” and by contributing to the customer satisfaction analysis.

- Visual merchandising and display of collections

- Intensive trainings on designers, brands and high-tech fabrics to all staff members (37 in total) Director of sales Concept Store “Le 66” – Beirut-Lebanon 2016-2017

- Staff Manager in charge of a sales team of 18 staff for both Branches of the store; in charge of staff recruitment, their training program on the different brands and products, schedules, etc.

- In charge of the development strategy for the store through organization of the display of designer items, visual merchandising, events organization, customer satisfaction review.

- Preparing the monthly sales reporting.

Fashion Designer Cecilia De Fano – Bari- Italy 2013- 2016

- Creation and design of all the Private Collections for the high end fashion store “Cecilia De Fano”.

- Designed and coordinated special on-site events

- Organization of the private sales for the brand

Store Manager “Piaff” Boutique- Beirut, Lebanon 2012-2013

- Managed a team of 15 people in charge of the sales

- In charge of the trainings of the staff on the different brands, with detailed explanation of the designers

- In charge of the boutique’s image: showcasing of items, advertisements in the press and social media, reviewing of the website organization

- In charge of VIP customers

- Part of the decision making process with the CEO for the purchase of new collections. Director of sales “IF” Boutique- Beirut, Lebanon 2011-2012

- Showcasing the collections

- Training of the staff on the designers, and the collections

- In charge of the VIP customers

- In charge of defining what will be the future trend in order for the purchasing department to look for designers.

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Luxury Boutique Director Stephane Verdino – Paris - France 2009- 2011

- Developed and maintained content in store official website

- Selection of each collections: designers, fashion lines

- Budgeting in collaboration with the purchasing team on a semester basis

- Trend analysis for each line

- In charge of finding new brands, responsible of the negotiating and purchasing as well as pricing the items once in-store

- Showcasing collections

Artistic Director Freego – Paris – France 2006-2009

- House of Premium cashmere

- Coordination of the artistic guidance of the collections

- Sales person for the International clientele

- Organization and coordination of collaboration with designers for the different collections: Vlas Blomme

/ E.R. Balint / Henry Cuir / Bess Nielsen / Maria Rudmann / Casey Vidalenc Sales Director L’éclaireur -Paris, France 2000 – 2006

- In charge of inventories, suggestion to the management additional products

- Offering in store financing options

- Selection of collections during Paris Fashion Week to be showcase in the store

- Designing and overviewing the realization of the shop display

- In charge of the VIP customer relation

- In charge of the Arab Gulf clientele

Fashion Designer Jill Sander- Paris, France 1993 – 2000

- Head Designer for ready-to-wear lines

- Managing a team of three designers: giving orientation to the spirit of the collection, selecting models and fabrics

- Selection of the Paris shop’s collections following Milan Fashion Week

- In charge of sales for premium Middle eastern customers (Saudi Arabia, Qatar, United Arab Emirates) Fashion Designer Claude Montana- Paris, France 1989 – 1993

- Fashion Designer of ready-to-wear clothing and accessories for Women

- Part of a team of 4 designers: 4 collections (two of fall / winter, one of spring / summer and one of “La croisière”)

- Part of the Haute couture team of designers within Claude Montana’s team for LANVIN Skills

Fluent in English, Arabic, French and Italian

Customer service focus

Cash handling and management

Team building expertise

Strong interpersonal skills

Vast product knowledge

Flexible

Multi-tasking strength

E-mail and direct mail marketing

Relationship building

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Education

Faculty des Lumieres- Lyon, France 2004 –2008

DESS in Clinical Psychology and Art Therapy

Jeoffrin Byrs’ Fashion School - Paris, France 1988 – 1990 Diploma in Stylist, Model making and theater costume designer Lebanese University of Fine Arts Institute - Beirut, Lebanon 1986 - 1987 Graduate with a Diploma in Art History

University of Applied Arts – New York, USA 1985-1986 One year course with a focus on painting techniques and theater References

Available upon request

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