Summary:

Overall **+ years of experience in IT Industry mainly in Functional, Web Apps and Mobile (iOS and Android) applications testing.

Worked for the customers Citibank North America - New York, Master Card International - St. Louis, E-ZPass - New Hampshire & State Street Corporation – Boston and currently working with Softcom Systems Inc – New Jersey.

Professional functional Testing experience in testing Retail banking, Core banking, eCommerce, Financial, KYC, CRM, AML, and Toll applications.

Involved in Planning and Execution activities. Understanding test requirements, test scenarios, test case documentation, test data collection, test execution & test reporting.

Experience in Functional, Integration, System, Regression, End to End Testing, UAT, Web Applications and Cross-browsers Testing.

Experience working with cross-functional teams throughout the product development lifecycle and also participated in peer reviews and SCRUM meetings.

Involved in optimization of Regression Test Suites

Knowledge in Automation.

Created/collected test data based on the designed scenarios and Test cases for New, Regression and negative scenarios.

Create and execute SQL scripts used for test validation

Well versed with Test Documentation (test plan, test scenario, test case, test data, defect report, test environment, test closure reports, status reports and test metrics).

Proficient use of the HP Quality Center, HP ALM & JIRA to manage the software testing process including defect tracking.

Participated in Test cases walkthroughs and discuss certain issues with Customer and the development team.

Experience in coordinating with developers, testers & attending review meetings.

Testing Technical Skills - Functional, smoke, integration, system, sanity, regression, web applications, cross-browsers, end to end & UAT testing, SDLC, STLC & SQL.

Testing methodologies - Agile (SCRUM) & Waterfall.

Mobile Testing - Mobile Devices (iOS & Android), mobile Applications & mobile device cloud (Device Anywhere-cloud) testing.

Test Management / Bug Tracking Tools - JIRA, HP Quality Center, HP ALM (v.11.0), Micro Focus ALM Q.C, IBM Rational Team Concert (RTC), TFS, Rally, Bugzilla and Mantis.

Domains - Retail, Banking, eCommerce, Finance, Tolling, KYC-Client On-boarding & AML

Browsers - Firefox, Google Chrome, Internet Explorer and Safari

Reports - Status reports (Daily, Weekly & Monthly), Defect Report, Test environment, Test Closure reports, HP ALM Reports (reports from Requirement, Test Plan, Test Lab and Defects modules).

Work Experience:

PROJECT- rapIDity – Client onboarding & KYC (AUG 2019 – Till date)

Company: Softcom Systems Inc – New Jersey

Role: Test Analyst

Softcom Systems is building a digital client on-boarding platform (rapIDity) for banks and wealth managers. Core Capability of the product is that it drastically improves KYC and Suitability process and reduces on-boarding time.

Responsibilities:

•Involved in requirement gathering & analysis of business requirements

•Involved in CRM validations- Creation of Users, Profiles, Roles and modifications of digital client on-boarding platform (rapIDity)

•Preparation of test plan, high level scenarios, test cases, execution, defect reporting in Jira and tracking till closure.

•Involved in Mobile Applications and Device testing (iOS & Android)

•Test data (positive & negative) preparation for new and regression functionality.

•Involved in positive and negative testing

•Wrote on-boarding requirements for rapidity covering two core modules, Demographics and Wealth Source

•Involved in Peer Reviews and cross-functional teams throughout the product

•Validated the test scripts in both QA (different stages) and Production environment.

•Involved in End to End Testing activities.

•Involved in Requirement Traceability Matrix (RTM).

•Participated in daily team meetings to review and clarify the requirements and issues reported in Jira

PROJECT- Enterprise Servicing Platform (ESP) (OCT 2018 – JUL 2019)

Client: State Street Corporation, Boston

Company: Softcom Systems Inc – New Jersey

Role: Test Analyst

State Street’s ESP provides a complete middle and back office solution to State Street clients. It gives asset owners and managers a dynamic, customizable and scalable self-service platform for all their data needs. ESP is the central repository of data from different upstream applications. It receives the transactional, accounting, static reference and performance data.

Responsibilities:

•Analyzing Business Specifications & understanding of client and database functional requirements.

•Preparation of test cases, test data and execution based on ETL specification documents and stories

•Involved in various Trade validations (Book, Rebook and Cancel)

•Used SQL queries for data validation

•Creating the expected results by executing the queries according to the test conditions.

•Worked with Managers, Product owner, Scrum Master, Requirement Analysts, Developers, and other testers to resolve issues with requirements/mapping transformations

•Raising defects where discrepancy found in the database and reporting it to the development team.

•Involved in positive and negative scenarios testing

•Test Scripts preparation in Test Plan, Mapping Test scripts from Test Plan to Test Lab, Execution, Defect Analyzing and Reporting in HP ALM

•Presentation of testing results demo to the product owner.

•Actively Participated in Scrum meetings and reviews.

•Hands-on testing in Agile environments with Scrum process

•Used various systems RKS, SQuirreL SQL Client, IBM Rational Team Concert (RTC) and HP Q.C

PROJECT- Tolling Systems Upgrade, Maintenance (JUL 2017 – SEP 2018)

CLIENT: E-ZPass - New Hampshire Department of Transportation (NHDOT).

Company: P-Square Solutions LLC – New Jersey

Role: Test Analyst

The Project is to provide maintenance, upgrade and replacement services for Electronic Toll Collection System. Customer Account Management handles the management of Accounts throughout the Account lifecycle. Customer Account Management includes features such as account creation, account demographic information management, account financial management, account vehicle management, and account closure.

Responsibilities:

•Analyzing Business Specifications & preparation of High Level scenarios

•Prepared and documented end-to-end testing scenarios.

•Prepared Acceptance Criteria’s based on high level scenarios and execution

•Prepared Inbound and Outbound Test scenarios based on Restful Web Services

•Interacting with the developers and business users to communicate the defects using JIRA, actively participating in replicating the bugs, and performing the regression testing.

•Create and execute SQL scripts used for test validation

•Involved in UAT Testing, communicated with regional and global UAT teams for knowledge exchange and best practice sharing

•Hands-on testing in Agile environments with Scrum process

•Defect Analyzing and Reporting in JIRA

•Involved in Requirement Traceability Matrix (RTM).

•Finding feasible test cases for Automation

•Involved in end-to-end testing and assured software delivered met requirements and expectations

PROJECT- Project One Application (MAY 2015- JUN 2017)

CLIENT: Citibank Private Bank, North America.

Company: Hexaware Technologies Ltd – Chennai, India

Role: System Analyst

Citi Project One application is developed for generating statements and reports to provide a consolidated and complete view to client financial relationship. Statements are legal documents which comprises of summary of all financial transactions occurring over a given period of time for a relationship usually generated on monthly basis, semiannually & annually on a deposit account, a credit card, or any other type of account offered by a financial institution. Dynamic Report Center is the latest Client Reporting Center used by the Bankers to generate the Reports, Schedule Reports and also to manage Reports and Templates. It provides Users with flexible and customizable Reporting capabilities.

Responsibilities:

•Analysis of the specifications/requirements provided by the client.

•Test Scripts preparation in Test Plan, Mapping Test scripts from Test Plan to Test Lab, Execution, Defect Analyzing and Reporting in HP ALM

•Involved in Test Management process

•Involved in Web Applications testing with cross browsers.

•Involved in Integration, System & Regression Testing.

•Involved in Testing, Device testing (iOS, Android & Windows)

•Preparation of Traceability matrix.

•Involved in UAT Testing and reported test results to UAT Coordinator/UAT Test Lead (successful, unsuccessful, and not performed)

•Create and execute SQL scripts used for test validation

•Working experience on AML, KYC and Audit applications.

•UAT Business scenarios to be validated are identified and documented and relevant test data is identified/ created.

•Statements generation process and Reports verification.

•Finding feasible test cases for Automation

PROJECT- WEB Transformation (AUG 2013- MAY 2015)

CLIENT: MasterCard International, St. Louis. North America.

Company: Tech Mahindra – Malaysia.

Role: Sr.Test Engineer

Multiple user groups, with different needs & interests, all funnel into the same Global MasterCard entry point. Users are unable to properly self-select themselves into the appropriate site section where the information they seek is located. The project goals are Streamline entry point that allows stakeholders to find the content that they’re looking for in the fewest clicks possible, provide relevant and valuable content, Optimize the websites for all devices and social platforms.

Responsibilities:

•Analysis of the specifications/requirements provided by the client.

•Prepared Test scenarios and Test scripts, execution, defect report and tracking.

•Involved in Mobile Applications and Device testing (iOS & Android)

•Involved in CRM testing - Creation of Users, Profiles, Roles

•Experience in testing eCommerce applications

•Prepared and documented end to end test scenarios

•Involved in Web Applications testing, Cross-browsers testing, System, Regression & User Acceptance Testing (UAT) Testing.

•Involved in Online Payment Processing of eCommerce applications testing.

•Verified the business requirements and prepared eCommerce Testing Checklist.

•Experience preparation of Acceptance criteria and issues tracking using JIRA.

•Interacting with the developers and business users to communicate the defects and actively participated in replicating the bugs.

•Performed Integration, System and Regression testing.

•Creating detailed bug reports in Jira which includes the description, screen shots and steps to reproduce for the developer to easily understand the bug.

•As part of the UAT Testing scenarios are uploaded in the corresponding Management Tools and appropriate user accesses are requested and sorted out.

•Interacting with the developers and business users to communicate the defects and actively participated in replicating the bugs and performed regression testing using Jira.

•Finding feasible test cases for Automation

PROJECT- RAINBOW USA (JAN 2012- JUN 2013)

CLIENT: Citibank, North America.

Company: Tech Mahindra – Hyderabad, India.

Role: Sr.Test Engineer

Rainbow USA is launched by Citi, a major technology and process upgrade that promises to greatly enhance the ability to provide a superior client experience globally. Rainbow USA’s objective is to consolidate, modernize and globalize the current legacy NA system portfolio, both front-end and back-end. The program will implement a next generation infrastructure enabling enhanced customer service, reducing operational costs, and improving speed to market.

Responsibilities:

•Understanding of the Retail banking requirements

•Planning & Execution activities.

•Test Scripts preparation in Test Plan, Mapping Test scripts from Test Plan to Test Lab, Execution, Defect Analyzing and Reporting in HP ALM

•Walkthrough of Test cases with Clients and Business Analysts.

•Test cases cycling, scheduling in HP QC and assigning work to team members

•Identifying high level Test Scenarios, Test Cases, Execution and Test data.

•Performing Device testing (iOS & Android)

•As part of the Account Opening process - I have involved in opening the Wealth Management products for New and Existing Consumer and Commercial customers

•Involved in testing of Ordering Checkbook for new and existing Consumer and Commercial Customers through Check book Third party organizations.

•Involved in testing of accounts servicing process for existing Consumer and Commercial Customers

•Validated Customers KYC functionalities.

•Working experience on AML & KYC requirements

•Experience in Web Applications Testing and Cross browsers testing

•Involved in End to End Testing

•Co-ordination with Development team for resolution of any outstanding issues.

•Finding feasible test cases for Automation.

PROJECT- CONCIERGE (NOV 2009- DEC 2011)

CLIENT: Citibank, North America.

Company: Tech Mahindra – Hyderabad, India.

Role: Test Engineer

The purpose of this Concierge project is to re-design and streamline Retail banking of commercial account opening, which currently uses two separate platforms, by moving product opening and other account functionalities from Ex-Sell to Concierge. Re-design and streamline commercial account opening process by means of by-passing Ex-Sell application and incorporating the Ex-sell functionalities into Concierge application for easy-to-use commercial account opening process for bankers and a better experience for customers.

Responsibilities:

•Analysis of the specifications/requirements of Retail banking provided by the client.

•Planning & Execution of test cases.

•Test case preparation, cycling/Scheduling in Test Plan, Mapping Test scripts from Test Plan to Test Lab, Execution, Defect Analyzing and Reporting in HP QC.

• Walk through of test cases to customers.

•Involved in testing of Customers KYC and AML functionalities.

•Involved in testing of Ordering Checkbook for new and existing Consumer and Commercial Customers through Check book Third party organizations.

•Involved in testing of accounts servicing process for existing Consumer and Commercial Customers

•Involved in execution of Retail banking products scenarios

•Involved in CRM testing - Creation of Users, Profiles, Roles

•Working experience on AML & KYC requirements

•Experience in Web Applications Testing and Cross browsers testing

•Experience Device testing (iOS, Android & Windows)

•Finding feasible test cases for Automation

•Attending the status call with the onsite coordinator, and with the customer

•Involved in Functional and Regression Testing

PROJECT- EXSELL (JAN 2009- OCT 2009)

CLIENT: Citibank, North America.

Company: Satyam Computers / Tech Mahindra – Hyderabad, India.

Role: Test Engineer

Citibank Technology Solutions Group (CTSG) has deployed an application called ‘ExSell’ that is used to capture account information during the commercial account opening operation. ExSell is used only for commercial account opening and only in the Financial Centers for various liability products like Checking, Savings, Money Market account and Certificate Deposits products. It also includes ordering check books, debit cards, issuing ATM cards, printing session statement and linking the accounts in different packages for statements.

Responsibilities:

•Understanding the HLD’s and functionalities

•Identify high level Test Scenarios, preparation of Test Cases and Execution.

•Test case preparation, cycling/Scheduling in Test Plan, Mapping Test scripts from Test Plan to Test Lab, Execution, Defect Analyzing and Reporting in HP QC.

•Bug Tracking and Reporting.

•Working experience on AML & KYC Audit applications

•Walk through of test cases to customers.

•Mapping Requirements to Test Cases (Traceability Matrix)

•Finding feasible test cases for Automation

•Interacting with the developers and business users to communicate the defects and actively participated in replicating the bugs and performed regression testing using Jira.

Education:

Master of Computer Management

Dr. Babasaheb Ambedkar Marathwada University, India.

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