Rania Fallatah
Saudi Arabia – Jeddah· +966-*********
adhfp6@r.postjobfree.com
PROFILE
Dedicated customer service representative and Recruitment specialist with over 6 years of professional experience in administration and organizational management. Aiming to leverage academic experience and a proven knowledge of back office operations, staff training and development to successfully fill an Executive Management role. Frequently praised as diligent by my peers, I can be relied upon to implement, deliver and achieve goals.
EDUCATION
Sep 2018 – Jul 2020
● Masters of Arts in International Communication studies, Corvinus University of Budapest– Hungary
EXPERIENCE
Mar 2016– Jun 2016
Recruitment specialist and Executive Assistant, Arab Elders Medical Center– Saudi Arabia, Jeddah
● Prepared invoices, reports, memos, financial statements and other documents, using word processing, spreadsheet, database, and presentation software.
● Attended meetings besides the general manager and recorded minutes.
● Advertised job postings, vacancies, and screened and interviewed the shortlisted candidates.
● Trained clerical staff, the newly hired employees and explained the center’s personnel policies, benefits, and procedures.
● Supervised and Managed the Internal-external communication and the organization social media profiles.
● Processed and maintained personnel related documentation, including recruitment, training, performance evaluations and employee leaves of absence. Jun 2008– Aug 2014
Admission Representative II, King Faisal Specialist Hospital & Research Center– Saudi Arabia, Jeddah
● Received and greeted patients as they arrived in the Admission area and proceeded with the required admission processes.
● Registered and confirmed the patient’s information using a computer system, Oracle database and Opened medical records for the new patients.
● Participated in the orientation of new employees as required.
● Followed all Hospital related policies and confidentiality procedures.
● Organized and documented the patients’ admission appointments, the waiting list and financial eligibility status.
● Achieved a senior level of maintaining the patient's waiting list to the minimum as possible.
TRAININGS
Nov 2019– Feb 2020
Data Analyst, EuCham Budapest – Hungary
● Prepared the EuCham annual reports and other documents, using word processing and spreadsheets.
● Analyzed and edited the produced reports for possible statistical or grammatical errors.
● Managed the incoming and outgoing Email and social media correspondence as required.
● weekly promoted and researched for the best environmental and sustainability practices for businesses.
● Organized and supervised the Chinese delegation events and conferences. Oct 2017– May 2018
International Relations Research Training, University of Pannonia – Institute of advanced studies– Hungary, Kőszeg campus
● Ten months of extensive academic research and scientific discussion groups within the International Affairs and Political Science fields. LANGUAGES
● Arabic ( Native)
● English ( Fluent)
● French ( Basic)
SKILLS
● Communication.
● Computer skills.
● Customer service.
● Interpersonal skills.
● Leadership.
CERTIFICATES
● Communication Skills Program Proficiency Certificate
● Telephone Customer Service Certificate
● Spreadsheet - Printing & Using Charts in Excel Certificate
● Reality of Women's Participation in National Development Fair