Kathryn Allen

Fredericksburg, TX *****

adhec6@r.postjobfree.com

214-***-****

Dynamic self-starter with experience in marketing, event planning, social media marketing, and government. Looking to secure a challenging position in a marketing, advertising, or event planning company. Specialties: Marketing, PR, Promotions, Social Media Planning and Content Creation Video Production, Print Production,, Strategy, Branding and Event Management Non-Profit: Fundraising, Media Partnerships, Organization Management, Event Production, Sponsorship Partnerships

Willing to relocate to: Fredericksburg, TX - Kerrville, TX Authorized to work in the US for any employer

Work Experience

Personal Assistant

In-Step Fashions/The Venue at Rafter E Ranch - Fredericksburg, TX June 2020 to Present

• Account reconciliation

• Accounts payable

• Merchandising

• Receiving

• Scheduling

• Social Media

• Venue Tours

• Event Planning

• Email Communications

• Management of online store

Social Media Coordinator

Premier Vision of Dallas - Dallas, TX

August 2017 to Present

• Schedule Social Media posts

• Data Coordination

• Respond to customer feedback to Social Media Content Assistant Director

Boys and Girls Club of America - Fredericksburg, TX February 2020 to June 2020

Aids in the management of the overall daily operations of the club with a focus on developing and the delivery of programs, facility management, inventory control and the training/supervision of staff. Advises and assists the Branch Director.

KEY ROLES (Essential Job Responsibilities):

Leadership

• Provides leadership to the program staff and assists the Branch Director in the management of the club.

• Attends and participates in weekly staff meetings.

• Ensure compliance with organizational policies and procedures.

• Provide program staff with detailed program information and daily activities.

• Assists in ensuring administrative and operations systems are in place. Helps in overseeing the maintenance and operation of the physical properties and equipment of the club.

• Fills in for the Branch Director as needed.

Strategic Planning

• Assist the Branch Director in planning, organizing and implementing procedures to ensure member safety, documentation of data and reporting impact.

• Ensure quality improvement of programs by conduction program evaluations. Resource Management

• Prepare basic financial reporting aspects as instructed by the Branch Director.

• Support the administrative and operational systems put in place by the Branch Director in order to maintain the operations of the physical properties and equipment of the Club, including the use of facilities by outside groups.

• Assists in overseeing proper record keeping and reporting including activities and events conducted, breakdowns of daily participation figures, notable achievements and any problems/issues. Partnership Development

• Assist in the development of partnerships with parents, schools, community leaders and organizations.

Marketing and Public Relations

• Creates monthly newsletters to be given to parent and key members of the community. RELATIONSHIPS:

• Internal: Maintains daily contact with Club staff (professional and volunteer), Club members, and supervisors to receive/provide information, discuss issues, explain or interpret guidelines/instructions; instruct, and advise/counsel.

• External: Maintains a positive relationship with schools, members’ parents and others to assist in resolving problems and to promote a positive image for the Club. ADDITIONAL RESPONSIBILITIES:

• Assume other duties as assigned by the Branch Director. Operations Manager

Contigo Ranch - Fredericksburg, TX

October 2019 to February 2020

Lodging / Housekeeping / Guest Relations

• Oversees Contigo Ranch lodging reservations

• Clearly communicates with General Manager, housekeeping, ranch foreman and kitchen personnel with regard to guest requests; to include guest dietary restrictions and allergies, special requests for additional services offered at Contigo Ranch, early check in/late check out.

• Receives and resolves or assists in resolving guest complaints and/or requirements with the direction of Contigo Ranch General Manager.

• Processes all credit card payments for lodging and assist processing of event bookings

• Oversees and performs daily batching of credit cards

• Directly supervises the housekeeping team on a daily basis. Maintains adequate staffing levels during peak, non-peak and event time periods at the Ranch.

• Assigns duties to staff and observes performance to ensure adherence to Ranch policies and established operating procedures.

• Assures maximum guest service including but not limited to Ranch amenities, the local area, shopping, dining, entertaining, current groups and event functions.

• Assists in the completion of all necessary employee paperwork.

• Reports directly to Contigo Ranch General Manager in regards to employee performance reviews and any disciplinary actions that need to be addressed with staff.

• Attends and assist in conducting staff meetings.

• Assists with maintaining par levels on all supplies required by housekeeping, office needs, and kitchen needs.

• Adheres to all company procedures and regulations as well as standard operating procedures.

• Performs functions of the General Manager in their absence. Events

• Responsible for event lodging. Communicates updates clearly with General Manager on guest accommodations directly associated with event weekends.

• Oversees event functions from set-up to final walk-through post vendor departure.

• Assists with the purchasing of beer and wine for events. Ensures that this is adequately stored in preparation for events.

• Receives and resolves or assists in resolving guest complaints and employee issues at the direction of Contigo Ranch General Manager.

• Assures maximum guest service including but not limited to Ranch amenities, the local area, shopping, dining, entertaining, current groups and event functions. Showroom Assistant

Vaudeville - Fredericksburg, TX

April 2019 to October 2019

• Showroom Sales

• Maintain Showroom Inventory

• Customer Liaison

• Maintain Lightspeed Software

• Create Special Orders for Clients

• Assist with Direction to Bistro and Supper Club

Member Services Assistant

Boot Ranch Country Club - Fredericksburg, TX

September 2018 to March 2019

*Schedule and organize reservations for lodges and residential rentals

*Maintain Jonas and Outlook calendars

*Communicate to staff on guest arrivals and departures

*Check guests in/out

*Arrange and facilitate billing and charges

*Arrange any special needs or arrangements for guests

*Monitor supplies and overall appearance of suites

*Schedule spa appointments

*Coordinate with massage therapists

*Billing and payments for services and merchandise

*Maintain supplies, appearance of spa area and treatment rooms

*Monitor inventory of spa products

*Oversee fitness area

*Assist with RSVP for fitness classes

*Billing and payments for fitness classes

*Manage main phone line for club

*Monitor and maintain ladies locker room

*Coordinate accommodations as needed

*Maintain member information and revisions

*Update main data reports for lodges, member directory, tracking of selected information

*Assist with community relationships

*Assist to create and send out monthly updates, notices, events, weather closures, special events

*Greet members and guests on property, be available to assist with needs or questions

*Provide member feedback to management

*Maintain member website with updates to member information and each department of Member Services

*Assist sales department in selling real estate with accommodations, tours, promotion of Boot Ranch Marketing and Billing Manager/Optical Technician/Scribe Eye Country - Fredericksburg, TX

December 2017 to September 2018

* Coordinate all social media marketing

* Coordinate Insurance and Private Pay benefit payments

* Schedule patient appointments and medical treatments

* Recall manager

* Open and close business office

* Reconcile insurance claims with billing department

*Interpretation of prescriptions written by ophthalmologists and optometrists

* Social Media Marketing

* Video Marketing

* Collection of eye measurements including corneal width and thickness

*Helping clients select eyeglass and lens treatments including tints and coatings

*Creating work orders for lab technicians to ensure delivery of the proper lenses

*Adjusting eyeglasses to ensure a proper fit

*Repairing broken frames

*Educating clients on proper eyeglass and contact lens care

*Keeping track of orders, prescriptions, and inventory

*Scribe for Doctor during patient exams

Plans Examiner

Town of Flower Mound - Flower Mound, TX

December 2004 to December 2017

• Review plans for residential structures, pools, patio covers, accessory buildings, signs, etc

• Prepare and schedule meetings for variance requests with Town Board members

• Train other employees at front counter, in plan review, etc

• Provide direct support to Plans Review Manager

Vice President

CKG Productions - Dallas, TX

June 2001 to 2004

• Video Production

• Event Planning

• Social Media Marketing

• Photo Archiving

Membership & Auction Coordinator

Dallas Safari Club - Dallas, TX

January 1998 to September 2002

• Planned all aspects of monthly membership meetings for 100+ members

• Produced monthly newsletter

• Ghost-writing for articles for quarterly magazine

• Coordinated A/V and banquet for annual convention

• Coordinated auctioning activities from advertising auction, writing catalog, inviting bidders, placing items, ensuring safety, etc.

• Created a donor list and recorded list online totaling over donors

• Assisted with creation of sponsor program for evening banquets

• Coordinated volunteers for annual SAFETY events

• Coordinated volunteers for convention committees

• Volunteer Dallas Safari Club Sensory Safari

Marketing Coordinator

LD Brinkman & Co - Dallas, TX

May 1995 to 1997

Developed and produced marketing programs for 700+ floor covering distributors all over the USA

• Coordinated window blind program

• Assisted in planning and running of annual convention event

• Coordinated A/V and banquet for annual convention

• Maintained and monitored member credit card program Public Relations Coordinator

Texas Hill Country Chapter Safari Club International - Fredericksburg, TX April 2019

• Donor Liaison

• Social Media Coordinator

• Maintain Member Database

• Coordinate and Prepare all Member Correspondence

• Event Coordinator

• Board Liaison

• Fundraising Assistant

• Membership Coordinator

• Prepare Auction Catalog

• Website

• Create Cost Comparison for Vendors

Education

High school or equivalent in Political Science

University of North Texas - Denton, TX

1991 to 1993

Skills

• MARKETING (10+ years)

• VIDEO PRODUCTION (2 years)

• BRANDING (5 years)

• CONTENT CREATION (Less than 1 year)

• FUNDRAISING (5 years)

• Customer Service (10+ years)

• Social Media Marketing (5 years)

• Media Planning

• Search Engine Optimization (SEO)

• Video Editing

• Guest Relations Experience

• Housekeeping Management

• Office Management

• Digital Marketing

• Blogging

• Public Relations

• Events Management

• Social Media Management

• Payroll

• Adobe Creative Suite

• WordPress

• Google Analytics

Certifications and Licenses

TABC Certification

October 2019 to October 2021

Food Handler

November 2019 to November 2022

Triple Seat Software

Present

All Seated Software

Present

Additional Information

Specialties: Marketing, PR, Promotions, Social Media Planning and Content Creation Video Production, Print Production,, Strategy, Branding and Event Management Non-Profit: Fundraising, Media Partnerships, Organization Management, Event Production, Sponsorship Partnerships

Contact this candidate