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Social Media Employee Relations

Location:
Lagos, Nigeria
Posted:
October 30, 2020

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Resume:

ODEYALE FESTUS OLUFEMI (MOLDN)

** **** ****, ***** ****, Lagos. Mobile: 080*-***-****, 080*-***-**** Email: adhe8f@r.postjobfree.com

PROFILE

An experienced Administrator, Strategist and HR Generalist. A Member of Organization for Leadership and Development Network. He possesses many years of cognate experience, traversing Human Resource, Office Management, Training, Research, Consultancy, Content development, Supply chain, Personal/Executive Assistance etc. A concept and implementation person. Highly self-motivated, multi-tasking, creative, analytical, innovative and possess good sense of prioritisation. I seek position where my knowledge and skills can be utilized by a progressive and innovative organization.

EXPERIENCE

Office Administrator (HR. Administration. Office Mgt. Training. Facility. HSE)

TEACHING & IMPACT LIMITED (CONSULTING OUTFIT) 2011 – DATE

Obata Street, Anifowose, Ikeja, Lagos

Key Responsibilities

Develop and manage staff performance by reviewing job roles, staff skills, setting standards, redeployment and training of staff

Ensure good employee relations by resolving grievances, administering disciplinary actions, developing appropriate policies, investigating issues etc

Develop, administer and manage payroll

Responsible for book-keeping, supervise petty cash administration and give report

Identify training needs and develop appropriate training programmes

Responsible for writing course overview, source materials and prepare contents of training courses

Develop, review policies and procedures as well as ensure staff compliance

Source external Facilitators as well as facilitate in some training programmes

Plan, organize and manage training events, logistics and staff

Source and negotiate terms with partners on training events

Develop plans, polices and programmes for health and safety of personnel and the workplace

Maintain workflow by studying methods; implementing cost reductions; and developing reporting procedures.

Create and revise systems and processes by analyzing operating practices, record-keeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.

Assess staff performance by providing coaching, guidance, educational, and professional growth opportunities.

Resolve administrative and operational problems by coordinating preparation of reports, analyzing data, developing solutions and resolving personnel conflict

Recruit, train personnel and allocate responsibilities for effective performance

Review and update records- statutory, operational, administrative and personnel

Develop, source and update blog contents on the internet via social media platforms

Determine and develop plans for the provision of facilities services

Plan and supervise facility routine and emergency maintenance activities

Develop terms of product scope, project scope and manage contractors

Manage schedules, deadlines and respond to staff questions and requests.

Plan and monitor inventory of office supplies by checking stock to determine inventory level, anticipating new supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Complete operational requirements by scheduling and assigning administrative projects; expediting work results.

Keep abreast with all organisational changes, business development

Monitor and control costs and expenses in line with budgetary constraints as well as to aid budget preparation

Contribute to team effort by accomplishing related results as needed.

Sales roles:

Plan, design and responsible for operating the company’s book-keeping practices

Coordinate and involve in marketing and sales of products and training services

Manage accounts (customers) and respond to customers’ queries

Identify trending ideas by researching industry and related events and publications.

Source market, partners and design targeted sales programmes for inventory

Propose business deals by contacting potential partners and exploring opportunities.

Evaluate proposed business deals by analyzing market strategies, deal requirements, potential, and financials- previewing options, resolving internal priorities and recommending equity investments.

Develop negotiating strategies and positions by studying integration of proposed deals with company strategies and operations, examining risks and potentials, estimating partners' needs and goals.

Close new business deals by coordinating, developing, negotiating and integrating contract requirements with business operations.

Protect organization's value by keeping information confidential.

Update knowledge by participating in educational opportunities- reading professional publications and maintaining personal networks.

Enhance organization reputation by seeking customer satisfaction and exploring opportunities to add value to the industry.

Achievements:

Develop, design and manage two new businesses simultaneously with the main enterprise

Establish processes and procedures for business operations and human relations

Reduce operational costs by improvising and renegotiating contracts- projects, utilities…

Develop new products and design strategic sales and marketing programmes for them

Develop and coordinate successful targeted sales programmes for a redundant inventory

Associate Consultant (Training. HR Consulting. Administration. Research)

MARIO CONSULTING LIMITED (A MANAGEMENT & HR CONSULTANCY OUTFIT)

5 Ajayi Ogedengbe street, Obanikoro, Lagos 2008-2011

Key Responsibilities

Research and develop training courses and contents.

Responsible for composing job content and clients’ details to attract applicants

Liaise with and advertise job offers in newspapers and social media platforms

Develop determining factors for screening of applications and shortlisting

Collect, collate job applicants’ resumes, shortlist and invite suitable candidates for interview

Develop and profile job offer details for posting to attract suitable candidates

Schedule, organise logistics, prepare invitation letters and interviews materials

Develop, write, review and update contents of company’s website and databases

Develop marketing plans and canvass sales for firm’s products and services

Supervise, review and manage staff performance

Maintain relationship with existing and new accounts by treating their enquiries

Develop, design and manage post-training information system for decision making

Administrative Roles

Key Responsibilities

Responsible for book keeping and maintain imprest system

Develop payroll system and administer same

In charge of updating, documenting, filing and safe filing of employee records

Plan, procure and maintain proper records of store inventories

Plan, perform recruitment function and conduct induction programmes for new staff.

Develop and administer company policies, procedures and programmes to ensure staff compliance

Review individual staff job roles at interval and design job enrichment programmes

Responsible for health and safety of personnel and the environment by initiating programmes and maintaining them

Interface with contractors, vendors, clients, regulatory and government agencies.

Responsible for proper maintenance and management of company's facilities

Officer, Admin/Accounts (HR. Management. Accounting. Facilities)

ROCK CHARIOTS BDC LIMITED

82, Allen Avenue, Ikeja, Lagos 2001-2008

Key Responsibilities

Administration Officer

Manage payroll operations and maintain general facilities

Facilitate recruitment function by publicizing vacancies, contacting candidates (phone & email), scheduling interviews, booking rooms for interviews and ensuring the interview panels are punctual.

Monitor staff compliance with company policies, procedures and statutory regulations.

Responsible for planning, organising, managing and procurement of office supplies

Review, update and maintain company records- personnel, calendar, schedules, corporate seal,

Develop plans, policies and procedures for health and safety of personnel and monitor for compliance

Maintain and update company's databases

Monitor, schedule and maintain company facilities and servicing e.g cleaning, security, office machines, canteen etc

Liaise with contractors, vendors, clients &, regulatory agencies

Develop and organise filing system

Responsible for writing, sorting, distributing and storing of correspondences- letters, email and packages

Organise, book and manage logistics for meeting, travel, accommodation and take minutes

Supervise administrative staff and manage special projects

Store Keeping

Maintain store records: issue and receipt, document verification, shelving, posting, reconciliation, stock-taking and checking.

Receive pre-shipment detail of stock (mobile phones) from the united Kingdom

Reconcile pre-shipment detail with delivery note received and stock received

Issue stock to customers upon confirmation of their order requests

Maintain inventory and stock record

Ensure safety of staff, inventory and good working condition of equipment

Cashier/Teller

Receive given amount of cash daily for keep and disbursement to customers

Collect and compare detail of each customer with master-list of due and approved disbursement for each day

Maintain petty cash system, reconciliation, write regular report, carry out banking transactions

Liaise with oversea partners for confirmation, reconciliation and other official purposes

Reconcile cash receipt, disbursement and balances on a daily basis.

Return undisbursed cash to the vault for safe-keep

Provide customer services by advising, guiding them on documentation, attending to their enquiries

Write report to the management on weekly basis

Provide information and advise management on operational issue

SKILL

*Knowledge of the Nigerian Labour Law, Pension Reform Act etc, Office procedure and Ethics

*Ability to use Accounting packages (software)- Busy & Sage.

*Ability to operate office machines- Copier, Fax, Scanner, Printer, Telephone etc

*Microsoft word *Microsoft excel *Powerpoint *Microsoft Outlook *Communication *Internet. *Problem solving * Planning *Organising *Inter-personal relation. *Time Management. *Negotiating

EDUCATION

Institute of Administrative Management, United Kingdom (UK) Awaiting Certificate

Cert in Contract Management (CPCM) On-going

Cert in Principles of Project Management. 2017

Diploma In Leadership & Management 2017

Diploma In Human Resource Management. 2017

Int'l Cert. of Teaching Mastery 2011

Akwa-Ibom State Polytechnic (HND. Business Admin) 2005

Federal Polytechnic Ilaro, Ogun State (ND. Business Studies) 1999

State High School, Oko-oba, Lagos (SSCE) 1995

Wesley Primary School, Agege, Lagos 1986

PROFESSIONAL MEMBERSHIP

Institute of Administrative Management (IAM)

Centre for Leadership and Organization Development

Human Capital Institute (HCI), United States

American Society of Administrative Professional (ASAP), United States

TRAINING ATTENDED

Cert in Contract Management (CPCM) World Bank

Cert in Principles of Project Management. O2S

Leadership And Management Competencies Shaw Academy

Human Resource Management O2S

Careers In Administration and Human Resources Michael Craig

Developing Professional and Managerial Assertiveness Mario Consulting

Developing Effective Performance Management Strategies Mario Consulting

Int'l Cert. of Teaching Mastery (ICTM). TWB, U.S.A

AWARD

Best Overall Committed Staff Award

REFERENCE: To be provided on request



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