CURRICULUM VITAE

OF

NIKITA TRACY VIZZI

PERSONAL DETAILS

NAME : Nikita Tracy Vizzi

I.D. NUMBER ` `: 880**********

ADDRESS : *** **** ****

Fairleads

Benoni

1501

TEL NO : 076-***-****

HEALTH : Good

NATIONALITY : South African

LANGUAGES : English

Afrikaans

INTERESTS : Photography, Game

Viewing,

Planning Events, Travelling

DRIVERS LICENCE : Code B

EDUCATIONAL PROFILE

HIGH SCHOOL ATTENDED : Windsor House Academy

PERIOD : January 2002 to

December 2006.

HIGHEST STANDARD PASSED : Matric

SUBJECTS : English

Afrikaans

Economics

Business Economics

Speech and Drama

Computyping

EMPLOYMENT HISTORY

COMPANY - Velile Tinto & Associates Attorneys

PERIOD : April 2007 to February 2008.

RESPONSIBILITIES :

Answering and directing calls (Reception)

Filing ie. Opening of customer files and maintaining information

Scheduling appointments

Arranging business trips and events

Dealing with walk in clients

General administration reception duties

COMPANY - Fedex Express

PERIOD : March 2008 to August 2008 (temping)

DEPARTMENT : I.T Department

RESPONSIBILITIES :

Logging of IT service requests on the call Logging System

Dealing with users, engineers & third parties to effectively resolve outstanding calls.

Entering new equipment into the asset database

Administering software licences’

Updating asset database when equipment is moved or scrapped

Diagnose and categorize customer problems

COMPANY - Fedex Express

PERIOD : September 2008 – March 2010

DEPARTMENT : Track and Trace

RESPONSIBILITIES :

Credit notes applied each morning as appose to weekly. (Accpac)

Work on partial credits and investigate unequal amounts

Run outstanding batch from Accpac each morning and contact COD Customers on short payments (debtors)

Applying all COD bank deposits daily

Follow through on outstanding invoices whereby slipped through system and ensure payment is received.

Monitor for those payments and apply it on Accpac

Log FIXITS on problems due to missed procedures

Highlight areas of concern to Boss where by Branches and Gateway errors cause 93 failures and missing money

Follow up on incoming queries with regards to customer requests of old paperwork and invoices

Handle VOC queries and all invoices that were on Accpac and rejected and re invoiced onto a COD basis where shipment is no longer with Fedex, call customer for outstanding money investigate daily banking for missing money, whereby customers pay into other accounts

Generate all supporting documentation and proof of payments and does debit and credits

Work hand in hand with Gateway in regards to re invoicing onto account/ Bill shipper and to ensure COD book is credited.

Afternoon – all debrief sheets including PLZ,CPT,DUR,ELS,PRY AND JNB are printed, Pro-active by pulling the report to check on shipments that have slipped through the system, call courier to stop delivery, then email Branch supervisors to get payment from the courier at debrief and contacts customer for payment if already delivered without payment

Signs off JHB debrief to ensure each COD that is on delivery we have the money in the bank and it reflects correctly.

Hands the JHB debrief sheets over to operations in afternoon in order for debrief clerks to debrief each courier correctly

Refunds

COD Banking for all incoming money to Fedex

Working as a COD agent on Weekends if or when needed, arranging delivery after Receiving COD payment for shipment to client.

COMPANY - Metal Events cc & Agripieces SA (Pty) Ltd PERIOD : February 2012 – Present

DEPARTMENTS : Debtors/Designer/Executive

Assistant for both companies

RESPONSIBILITIES :

Debtors Clerk for both Companies

Credit risk checks for new clients / trade reference checks.

Allocate payments to supplier accounts

Allocating payments on the system, daily recon from Debtors and to Creditors

Dealing with all Debtor queries

Month end distribution of statements and invoices

Responsible for office infrastructure (office equipment and ordering of stationery)

Maintain an organized and well managed filing system

Executive assistant to Directors

Maintain confidentiality at all times.

Handling of Petty Cash

Booking overseas flights and local flights for Director and colleagues. As well as accommodation

Organizing Visas for Overseas trips

Ensure the diary & office is organized and well maintained.

Designing pamphlets, Business cards, Magazine advertisement’s, Catalogues, Company Gazebos, flags, booklets, Billboards & vehicle branding.

Admin Assistant to sales team members and office manager when and where needed

Take minutes of all meetings & distributing accordingly to all stakeholders.

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