CURRICULAM VITAE

Rashmiya Emanuel No. **B – Subbiah Nagar

Ph: +91-875******* Iyyapanthangal

EMAIL MAIL ID: adhdf3@r.postjobfree.com Chennai - 600056.

OBJECTIVE:

To utilize my technical skills, efficiency and knowledge and give the best to the organization and effectively contribute towards the goals of the company.

EDUCATIONAL QUALIFICATION:

2005-2008 BCA Bachelor of Computer Application with 69%.

Jawahar Science College.

2003 12th Higher Secondary Course 66%

Sri Aurobindo Vidhayalaya Mat. Hr. Sec School

2000 10th S.S.L.C, with 60%,

Seventh day Adventist Mat. Hr. Sec School.

EXPERIENCE SUMMARY:

Worked in Door Sabha Nigam Limited as a Senior Customer service executive from 26th September 2009 till 29th November 2011.

Worked with Serco Pvt. Ltd as a Customer service executive from 12th March 2012 till 26th March 2013.

Worked with TATA Consultancy services as a process associate from 27th March 2013 till 28th August 2015.

Worked with Infosys Pvt Ltd as a Senior Process Associate from June 2017 till May 2018.

TECHNICAL SKILLS:

Certificate course in MS – Office, Excel, Word, Powerpoint.

Typing (Lower).

PERSONAL SKILLS:

Takes initiative and works independently or as part of a group.

Well organized and Excellent problem solving skills and a self starter

Good Listener and Observer

Accepts the clients problems and try to give solution.

Punctual and Responsible.

Previous company Job experience:

Worked in Retail Banking as process associate: Handled customers queries, in turn understand their concerns to log a complaint as a fulfillment redress the fund to the customer.

Worked in Mortgage process (Pre underwriting- Reviewing all the required documents are in place before pushing the files to the underwriter to proceed further for the loan modification.)

Worked under Order Management for ATR (commercial flights)if the flight parts gets repaired the client has to place the order, once the order is placed we will started working on the request that is the purchase order needs to get processed in turn post which it will be shipped to the respective unit .

Tracker will be maintained from end to end to precise the unit ordered date, processing time,shipped date, parts serial no, within the SLA etc.

PERSONAL PROFILE

Husband Name : Mr. G. Nandhakumar

Date of Birth : May 04th, 1985

Gender : Female

Languages known : English, Tamil, and Hindi

Marital Status : Married

Nationality : Indian

Hobbies : Listening to Music, Drawing, Gardening & Cooking.

Permanent Address : No. 96, Gambar street

57, Kolathur, Kancheepuram District - 603304

DECLARATION: I do hereby declare that the particulars given above are true to the best of my knowledge and belief.

Place: E. Rashmiya

Date:

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