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Service Executive

Location:
Pune, Maharashtra, India
Posted:
October 27, 2020

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Resume:

Rushikesh Ghorpade

Add: Data Krupa Society, Flat no25, 4thfloor, pune411046,

Maharashtra, India

Mob --+91-989******* (India, Pune)

Email adhcgz@r.postjobfree.com

To work in inspiring and innovate areas to use my skills to the fullest extent and deliver output with high quality and reliability and evolve myself as an innovate and resourceful leader and a growing contributor to the industry.

Graduate having Qualitative Experience of more than 07 years in Hotel Industry in the housekeeping domain.

Worked with Al Messila The Luxury Collection Resort and Spa by Marriott Doha, Qatar as Senior Housekeeping Supervisor from 01/01/2019 to 06/07/2020.

Worked with Golden Tulip Dana Beach Resort Al Khobar Saudi Arabia as Senior Housekeeping Executive from 02/07/2016 to 02/07/2018

Worked with Hotel Aurora towers Pune India as a Housekeeping Supervisor from18/07/2015 to 30/06/2016

Worked with JW Marriott hotel, Kuala Lumpur, Malaysia as Room Attendant from 29/09/2014 to 20/05/2015

Worked with Vistana hotel, Kuala Lumpur, Malaysia as Room Attendant from 13/09/2013 to 17/09/2014

Core Competencies

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Housekeeping Management Training Database Management Guest Delight Planning & Scheduling Interdepartmental co-ordination MS Excel Internet Research Reporting IDS and opera mini.

On tribute to management meetings when required and communicate fully with the management team.

Worked with Al Messila The Luxury Collection Resort and Spa by Marriott Doha, Qatar as Senior Housekeeping Supervisor from 01/01/2019 to 06/07/2020.

Working As Housekeeping Executive with Golden Tulip Dana Beach Resort Al Khobar Saudi Arabia from 02/07/2016 to 02/07/2018

Responsibilities Handled

●Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.

●Investigates complaints regarding housekeeping service and equipment, and takes corrective action.

●Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

●Coordinates work activities among departments.

●Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. ● Inventories stock to ensure adequate supplies.

●Evaluates records to forecast department personnel requirements.

●Makes recommendations to improve service and ensure more efficient operation. Prepares reports concerning room occupancy, payroll, and department expenses.

●Selects and purchases new furnishings.

●Performs cleaning duties in cases of emergency or staff shortage.

●Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.

Worked with Hotel Aurora Towers Pune India as a Housekeeping supervisor

Responsibilities Handled

●Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.

●Investigates complaints regarding housekeeping service and equipment, and takes corrective action.

●Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

●Coordinates work activities among departments.

●Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

●Inventories stock to ensure adequate supplies.

●Evaluates records to forecast department personnel requirements.

●Makes recommendations to improve service and ensure more efficient operation. Prepares reports concerning room occupancy, payroll, and department expenses.

●Performs cleaning duties in cases of emergency or staff shortage.

●Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.

Worked in JW Marriott hotel,Kuala Lumpur,Malaysia as Room Attendant

Responsibilities Handled

●Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent

Basis to provide the highest level of guest satisfaction in cleanliness and service.

●Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.

●Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.

●Any matter which may affect the interests of should be brought to the attention of the Management.

●Establish and maintain seamless co-ordination & co-operation with all department ensure maximum Jw

●Marriott hotel, Kuala Lumpur, Malaysia cooperation, productivity, and morale and guest service.

●Interact with guests and personnel of the hotel in an efficient and friendly manner.

●Provide effective support to the team to enable them to provide a range of effective and efficient services

●Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer

Satisfaction.

●Provide high level of service standards.

worked in Vistana hotel, Kuala Lumpur, Malaysia as Room Attendant

Responsibilities Handled

●Provide effective support to the team to enable them to provide a range of effective and efficient services

●Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

●Provide high level of service standards.

●Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis

To provide the highest level of guest satisfaction in cleanliness and service.

●Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.

●Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.

●Any matter which may affect the interests of Carlson should be brought to the attention of the Management.

●Establish and maintain seamless co-ordination & co-operation with all departments of Vistana hotel, Kuala

Lumpur, Malaysia to ensure maximum cooperation, productivity, morale and guest service.

PROFESSIONAL QUALIFICATION

●DIPLOMA IN FOOD AND BEVERAGE 2 YEARS IN M ALAYSIA, Kula lumpur

●DIPLOMA IN HOTEL MANAGEMENT three years, Pune university ● HSC,Pune university 2011 second class

●SSC,Pune university 2008 second class

CERTIFICATES & ACCOLADES

Participated in Seminar on Management skills.

Certificate of Achievement from Al Messila the Luxury Collection Hotel and Spa Doha Qatar.

Certificate of Recognition of Exceptional Pre-Opening at Al Messila The Luxury Collection Hotel and Spa Qatar.

Certificate of Appreciation from Sheraton Grand Doha and Convention Hotel, as a task force Jan19 to May19(Qatar)

Best employee with JW MARRIOTT HOTEL Palace, Malaysia Kuala Lumpur.

Best All-rounder during college.

Hobbies

Cricket, PlayStation

STRENGTH

●A Team Player with good coordination & communication skills.

●Highly motivated, committed person with professional attitude towards work.

●Can adapt easily to changes.

●Always eager to learn something new & to execute it

PERSONAL PARTICULARS

Date of Birth : 08/4/ 1992

Marital status : Single

Nationality : Indian

Language Proficiency: English, Marathi& Hindi

Passport Details : Indian passport

: Passport no- K9936422

: Date of issue -16/04/2013

: Date of expiry - 15/04/2023

References

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Date: Rushikesh Ghorpade



Contact this candidate